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BGE

Administrative Assistant (Jacksonville, FL)

Jacksonville, FL · On-site

$16.75 - $22.50/hr

... BGE, Inc. is a nationwide engineering consulting firm that provides services in civil engineering ... Through it all, we connect with customers, employees, and communities and do what we say we will do ...

BGE, Inc

CIS Administrator

Austin, TX · On-site

... e management and ticket-based support environments Core Competencies (per BGE CIS Career Path ... Customer Focus: Ability to anticipate user needs and translate them into effective technical ...

BGE, Inc

Solutions Architect

Austin, TX · On-site

$62.75 - $82.75/hr

BGE, Inc is a nationwide civil engineering consulting firm offering diverse career opportunities in ... services. * Enterprise platforms including GIS, asset management systems, ERP systems, CRM ...

BGE

Proposal Manager

Houston, TX · On-site

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

BGE

Archaeological Crew Chief

Houston, TX · On-site

$18.75 - $24.25/hr

BGE, Inc. is a nationwide consulting firm that provides services in civil engineering, planning ... Master's degree preferred. * 5+ years documented experience in CRM or archeological field ...

BGE, Inc.

Proposal Manager

Houston, TX

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

BGE, Inc.

Proposal Manager

Frisco, TX

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

BGE, Inc.

Proposal Manager

Austin, TX

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

BGE, Inc.

Proposal Manager

Spring, TX

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

BGE, Inc.

Proposal Manager

Fort Worth, TX

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

BGE, Inc.

Archaeological Crew Chief

Houston, TX

$18.75 - $24.25/hr

BGE, Inc. is a nationwide consulting firm that provides services in civil engineering, planning ... Master's degree preferred. * 5+ years documented experience in CRM or archeological field ...

BGE, Inc.

Proposal Manager

Katy, TX

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

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Bge Customer Service information

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How much do bge customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for bge customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Bge Customer Service vs Bge Meter Reader?

AspectBge Customer ServiceBge Meter Reader
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; basic technical knowledge
Work EnvironmentOffice setting, customer interaction, call centersOutdoor, fieldwork, reading meters at customer locations
Employer & Industry UsageUtility company customer supportUtility company field operations
Common Search & ComparisonCustomer support roles in utilitiesField technician roles in utilities

While Bge Customer Service focuses on assisting customers via calls and office interactions, Bge Meter Readers work outdoors to read utility meters. Both roles are essential in the utility industry but differ in work environment and daily tasks.

What is a BGE Customer Service representative?

BGE Customer Service representatives are professionals who assist customers of Baltimore Gas and Electric (BGE) with their inquiries, service requests, billing issues, and outage reports. They handle customer concerns over the phone, online, or in person, ensuring that customers receive accurate information and support regarding their utility services. Their duties include resolving complaints, processing payments, and providing guidance on energy efficiency programs. BGE Customer Service representatives play a key role in maintaining customer satisfaction and ensuring reliable service delivery.

What entry level jobs are at Bge Customer Service?

Entry-level positions at BGE Customer Service typically include Customer Service Representative roles, which require strong communication skills and basic computer proficiency. These roles often involve assisting customers with billing, service inquiries, and account management, and may require a high school diploma or equivalent. Training is usually provided on the job, and some positions may require background checks or customer service experience.

What are the key skills and qualifications needed to thrive as a BGE Customer Service representative?

To thrive as a BGE Customer Service Representative, you need strong communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and phone/email platforms is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for handling inquiries and resolving issues effectively. These skills ensure efficient service delivery, customer satisfaction, and the ability to manage high-volume, fast-paced environments.

What are some common challenges BGE Customer Service representatives face, and how can they effectively manage them?

BGE Customer Service representatives often encounter challenges such as handling high call volumes, addressing complex billing issues, and assisting customers during service outages. To manage these situations effectively, representatives rely on strong communication skills, thorough knowledge of company policies, and the ability to remain calm under pressure. Team collaboration and ongoing training also play a key role in ensuring that they provide accurate information and maintain customer satisfaction, even in difficult situations.

What qualifications do you need to work at Bge Customer Service?

To work as a BGE Customer Service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service or call center environments. Knowledge of billing systems and basic computer skills are also often required, along with the ability to handle customer inquiries professionally.
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Bge Customer Service jobs near you
Infographic showing various Bge Customer Service job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Administrative Assistant (Jacksonville, FL)

BGE

Jacksonville, FL • On-site

$16.75 - $22.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Your future begins here! BGE, Inc is a nationwide civil engineering consulting firm offering diverse career opportunities in a wide range of disciplines for public and private infrastructure projects. Our employees enjoy a comprehensive benefits package that includes outstanding health care, generous 401(k) match, professional career resources, and highly competitive work-life balance programs, including personal-time allowances, dependent care, and flexible Fridays.
In addition, BGE provides unlimited sick leave, floating holidays, and robust career growth guidance, including organization-wide leadership and mentorship programs to help you build connections and shape your career. BGE goes beyond competitive benefits to attract and retain the best in an environment that inspires excellence.
Administrative Assistant
BGE, Inc. is a nationwide engineering consulting firm that provides services in civil engineering, planning, landscape architecture, construction management, survey and environmental services for public and private clients. Our employees enjoy a comprehensive benefits package to include outstanding health care, generous 401(k) match, career mapping and highly competitive time away from work programs to include dependent care.
At BGE, we seek out challenges and apply our community minded approach to see the big picture and uncover opportunities. We are adept at analyzing a situation, seeing it for what it can be and delivering the right response. Through it all, we connect with customers, employees, and communities and do what we say we will do with integrity and commitment.
Our culture sets us apart from most with our commitment to serve our clients, our community and our employees. We seek out those professionals aligned with our core values - integrity, commitment, respect, and excellent reputation.
Location: Jacksonville
10151 Deerwood Park BLVD
Jacksonville, FL 32256, USA
Job Responsibilities

  • Provide front desk administrative support to multiple departments within a Civil Engineering and Design firm.
  • Greet clients, answer and appropriately direct a moderate amount incoming calls, and manage daily office operations
  • Coordinate new hires regarding office space, computer/phone equipment, and supplies
  • Oversees purchase of office supplies and overall front office activities
  • Coordinate food ordering, catering, and room settings (20-25 monthly). Set up and clean-ups for breakfast, lunch, and office events.
  • Make travel arrangements and conference reservations as needed (5-6 monthly)
  • Respond to inquiries and informational requests
  • Assist with composing, compiling, and binding marketing materials for project pursuits
  • Prepares FedEx, UPS, and other express carrier packages for shipment
  • Other duties as assigned and uses greater judgement and initiative to determine the approach or action to take in non-routine situations.
Job Requirements
  • Minimum of 2 years administrative experience, and proven ability to work with limited supervision
  • Exhibits a professional and welcoming front office presence
  • Civil engineering office support experience - Preferred
  • Must have excellent time management skills, and ability to coordinate with all levels of staff and handle multiple tasks
  • Strong proof reading and editing skills and grammar
  • Proficient in Word, Excel, and Outlook
Experience working in the professional services industry is a plus. Dependability/Reliability is a must.
Some of our Benefits:
  • 401k Match: 100% up to 4% of your contributions with immediate vesting + 3% Safe Harbor Contribution with immediate vesting
  • Merit-Based Bonus Compensation
  • Medical, Dental, Vision Insurance; BGE contributes to HSA on eligible plans
  • 9 paid Holidays, including 3 Floating holidays
  • Personal Time Allowances
  • 2 to 4 weeks of Vacation, depending on experience-level. Unused vacation carries over to the next year.
  • "Unlimited" Sick Days.
  • Mentorship Program - Provides you with the opportunity to learn and receive guidance from seasoned professionals.
  • Employee Referral Program that pays you for bringing great people into the BGE family

BGE is an equal opportunity employer and values diversity. We prohibit discrimination and all employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, Vietnam Era Veteran Status, Disabled Veteran Status, or any other classification protected by federal, state or local laws.
NO SPONSORSHIP
NO AGENCIES
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About BGE

Sourced by ZipRecruiter

Industry

Civil engineering construction

Company size

501 - 1,000 Employees

Headquarters location

Houston, TX, US

Year founded

1975

Social media

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