1

Bge Customer Service Jobs (NOW HIRING)

... service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE ...

... service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE ...

... customer demand. Utilizes gas demand predictive analysis tools and the contracted weather service ... BGE: This position monitors and controls operating conditions on the OHP, HP, and MP distribution ...

... customers. Utilizing our industry knowledge, administration service offering expertise and ... Baltimore, MD BGE has a need for a Systems Integration Lead (basically an Oracle Fusion Developer ...

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

Showing results 21-40

Bge Customer Service information

See salary details

$9

$18

$26

How much do bge customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for bge customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a BGE Customer Service representative?

BGE Customer Service representatives are professionals who assist customers of Baltimore Gas and Electric (BGE) with their inquiries, service requests, billing issues, and outage reports. They handle customer concerns over the phone, online, or in person, ensuring that customers receive accurate information and support regarding their utility services. Their duties include resolving complaints, processing payments, and providing guidance on energy efficiency programs. BGE Customer Service representatives play a key role in maintaining customer satisfaction and ensuring reliable service delivery.

What are the key skills and qualifications needed to thrive as a BGE Customer Service representative?

To thrive as a BGE Customer Service Representative, you need strong communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and phone/email platforms is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for handling inquiries and resolving issues effectively. These skills ensure efficient service delivery, customer satisfaction, and the ability to manage high-volume, fast-paced environments.

What are some common challenges BGE Customer Service representatives face, and how can they effectively manage them?

BGE Customer Service representatives often encounter challenges such as handling high call volumes, addressing complex billing issues, and assisting customers during service outages. To manage these situations effectively, representatives rely on strong communication skills, thorough knowledge of company policies, and the ability to remain calm under pressure. Team collaboration and ongoing training also play a key role in ensuring that they provide accurate information and maintain customer satisfaction, even in difficult situations.

What is the difference between Bge Customer Service vs Bge Meter Reader?

AspectBge Customer ServiceBge Meter Reader
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; basic technical knowledge
Work EnvironmentOffice setting, customer interaction, call centersOutdoor, fieldwork, reading meters at customer locations
Employer & Industry UsageUtility company customer supportUtility company field operations
Common Search & ComparisonCustomer support roles in utilitiesField technician roles in utilities

While Bge Customer Service focuses on assisting customers via calls and office interactions, Bge Meter Readers work outdoors to read utility meters. Both roles are essential in the utility industry but differ in work environment and daily tasks.

What entry level jobs are at Bge Customer Service?

Entry-level positions at BGE Customer Service typically include Customer Service Representative roles, which require strong communication skills and basic computer proficiency. These roles often involve assisting customers with billing, service inquiries, and account management, and may require a high school diploma or equivalent. Training is usually provided on the job, and some positions may require background checks or customer service experience.

What qualifications do you need to work at Bge Customer Service?

To work as a BGE Customer Service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to handle customer inquiries. Prior experience in customer service or related roles is often preferred, and familiarity with billing systems or basic computer skills can be beneficial.
More about Bge Customer Service jobs

What cities are hiring for Bge Customer Service jobs?

Cities with the most Bge Customer Service job openings:

What states have the most Bge Customer Service jobs?

States with the most job openings for Bge Customer Service jobs include:

What are popular job titles related to Bge Customer Service jobs?

For Bge Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Bge Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Staff Accountant - BGE (Hybrid)

Baltimore, MD • On-site

Delmarva Power & Light Co.
Utilities • 501 - 1,000 employees

$54K - $72K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Key responsibilities

  • Perform and support the monthly financial statement close process, ensuring accurate and timely recording of financial transactions.

  • Prepare and analyze monthly and quarterly reports, including variance analysis, trend identification, and account reconciliations.

  • Engage with cross-functional teams and external auditors to support reporting, audit, and regulatory processes.


Job description

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose

PRIMARY PURPOSE OF POSITION

Perform a variety of accounting assignments, recording and reporting financial transactions and executing Sarbanes-Oxley control requirements. Produce accurate and timely financial statements as needed Collaborate with cross-functional teams to ensure accurate financial records, assist with the forecasting and planning function, and support the business in meeting the needs of our customers Continually assess and recommend areas to improve efficiency and effectiveness of processes

Primary Duties

PRIMARY DUTIES AND ACCOUNTABILITIES

  • Monthly and Quarterly Close - Perform and support the monthly financial statement close process, ensuring that all financial transactions are recorded accurately and timely. Ensure effective operation of Sarbanes-Oxley controls and identify any changes that may be necessary. (30%)
  • Reporting and Analysis Prepare monthly and quarterly reports, including analysis for use in internal and external reporting. Research variances, identify trends in data (at times working with large data sets), determine root causes and make recommendations for adjustments and/or enhancements. Prepare and analyze account reconciliations. (20%)
  • Collaboration and Communication Engage and collaborate with cross-functional business partners to identify and resolve accounting issues proactively and to assist with planning, forecasting, regulatory, and business decision processes. Present and communicate operating results as needed to Leadership. (15%)
  • Audit and Regulatory Support - Interact with internal and external auditors to support required audits. Support the regulatory process, including various data requests, which could include interaction with external stakeholders. (15%)
  • Process Improvements and Special Projects Analyze current processes and procedures and leverage new and emerging technologies to recommend, develop, and drive improvements. Participate in various special projects related to process improvements, automation, and/or changes in regulatory or accounting requirements. (20%)
Job Scope

JOB SCOPE

  • Perform day-to-day activities associated with the monthly financial statement close process.
  • Ensure financial transactions are recorded accurately and timely.
  • Challenge current processes and collaborate across the company to identify opportunities for improvement, accomplish goals, and resolve issues.
  • Work is varied and difficult in nature and requires the exercise of judgment, initiative, and ingenuity to select the most appropriate course of action.
  • Team engagement and supporting the Cultural Pillars of Development, DEI, Innovation and Community Engagement, of Exelon and Finance.
  • Work under minimal supervision and demonstrate situational leadership coaching and mentoring less experienced team members.
  • Position, at times, may require overtime, weekend work and limited travel.
Minimum Qualifications

MINIMUM QUALIFICATIONS

  • Bachelor's degree in Accounting or equivalent
  • 2-4 years of related experience
  • Demonstrated knowledge and understanding of Accounting theory, principles, practices and regulations including FASB/GAAP and SOX compliance
  • Demonstrated ability to document a broad range of issues in work papers, disclosures and memos.
  • Strong analytical skills in evaluating data and the ability to exercise judgment in a variety of areas
  • Demonstrated successful use of technology to improve process efficiency
  • Effective teambuilding and leaderships skills
  • Demonstrated project management skills
  • Commitment to highest standards of quality and integrity
  • Exude a high degree of professionalism and treats others with respect
Preferred Qualifications

PREFERRED QUALIFICATIONS

  • MBA with a concentration in Accounting or Finance
  • CPA
  • Public accounting experience
  • Regulatory/utility/FERC/SEC reporting or energy industry experience
  • Understanding of the use and implementation of analytical tools and artificial intelligence to improve processes and analysis
Benefits
  • Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $71,200.00/Yr. - $97,900.00/Yr.
  • Annual Bonus for eligible positions: 10%
  • 401(k) match and annual company contribution
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
  • Employee Assistance Program and resources for mental and emotional support
  • Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
  • Referral bonus program
  • And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

#J-18808-Ljbffr