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Bge Customer Service Jobs (NOW HIRING)

Brown & Gay Engineers

Proposal Manager

Austin, TX · On-site

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

MasTec Inc

Right Of Way Agent

Baltimore, MD · On-site

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD · On-site

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD · On-site

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD · On-site

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD · On-site

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD · On-site

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD · On-site

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

Pepco

Supvr Project Controls

Oakbrook Terrace, IL · On-site

... service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE ...

MasTec Inc

Right Of Way Agent

Baltimore, MD · On-site

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

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Bge Customer Service information

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How much do bge customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for bge customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a BGE Customer Service representative?

BGE Customer Service representatives are professionals who assist customers of Baltimore Gas and Electric (BGE) with their inquiries, service requests, billing issues, and outage reports. They handle customer concerns over the phone, online, or in person, ensuring that customers receive accurate information and support regarding their utility services. Their duties include resolving complaints, processing payments, and providing guidance on energy efficiency programs. BGE Customer Service representatives play a key role in maintaining customer satisfaction and ensuring reliable service delivery.

What are the key skills and qualifications needed to thrive as a BGE Customer Service representative?

To thrive as a BGE Customer Service Representative, you need strong communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and phone/email platforms is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for handling inquiries and resolving issues effectively. These skills ensure efficient service delivery, customer satisfaction, and the ability to manage high-volume, fast-paced environments.

What are some common challenges BGE Customer Service representatives face, and how can they effectively manage them?

BGE Customer Service representatives often encounter challenges such as handling high call volumes, addressing complex billing issues, and assisting customers during service outages. To manage these situations effectively, representatives rely on strong communication skills, thorough knowledge of company policies, and the ability to remain calm under pressure. Team collaboration and ongoing training also play a key role in ensuring that they provide accurate information and maintain customer satisfaction, even in difficult situations.

What is the difference between Bge Customer Service vs Bge Meter Reader?

AspectBge Customer ServiceBge Meter Reader
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; basic technical knowledge
Work EnvironmentOffice setting, customer interaction, call centersOutdoor, fieldwork, reading meters at customer locations
Employer & Industry UsageUtility company customer supportUtility company field operations
Common Search & ComparisonCustomer support roles in utilitiesField technician roles in utilities

While Bge Customer Service focuses on assisting customers via calls and office interactions, Bge Meter Readers work outdoors to read utility meters. Both roles are essential in the utility industry but differ in work environment and daily tasks.

What entry level jobs are at Bge Customer Service?

Entry-level positions at BGE Customer Service typically include Customer Service Representative roles, which require strong communication skills and basic computer proficiency. These roles often involve assisting customers with billing, service inquiries, and account management, and may require a high school diploma or equivalent. Training is usually provided on the job, and some positions may require background checks or customer service experience.

What qualifications do you need to work at Bge Customer Service?

To work as a BGE Customer Service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to handle customer inquiries. Prior experience in customer service or related roles is often preferred, and familiarity with billing systems or basic computer skills can be beneficial.
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Bge Customer Service jobs near you
Infographic showing various Bge Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Principal Investigator - Cultural Resources

Frisco, TX • On-site

Brown & Gay Engineers
See more jobs at Brown & Gay Engineersexternal

Full-time

Medical, Retirement

Re-posted 19 days ago

Job description

BGE, Inc. is a nationwide engineering/environmental consulting firm that provides services in civil engineering, planning, construction phase administration, and environmental services for public and private clients.  Our employees enjoy a comprehensive benefits package to include outstanding health care, generous 401K match, career mapping and highly competitive time away from work programs to include dependent care and flexible Fridays. 

Job Responsibilities 

Primary responsibilities are to fully administer the cultural resources phases/tasks of projects or manage cultural resource projects from proposal to completion. Per project requirements, may be required to supervise and assist in field efforts meeting BGE and stake holder standards, including but not limited to:

  • Responsible for future building out and growth of the cultural resources group.
  • Assist Project Manager in project acquisition planning, proposal development, and procurement; development of project research designs and modification of research designs and procedures to ensure projects are completed in a timely fashion within scope and budget; as well as project planning, development and management of project fiscal, scoping, and scheduling
  • Manage and oversight of project logistics and staffing.
  • Monitor tracking of field effort progress, provide feedback on time constraints and/or staffing needs, modifies field techniques and recording procedures as necessary
  • Provides oversight and leadership for field-based decisions as they pertain to field crew members safety considerations, conflict resolution, and problem solving
  • Executes the broader goals of the project based on research design objectives and applicable standards of investigation.

Job Requirements 

  • Master’s degree and/or PhD from an accredited institution in anthropology, archeology or closely related field;
  • Minimum of 5-8 years documented field experience in archeology;, plus 2 years documented supervisory (Project Archaeologist level) and project management experience
  • Firm understanding of local, state-level and Federal regulatory compliance requirements governing CRM, including working with Section 106 of the NRHP, NEPA, ARPA, and NAGPRA. This includes but is not limited to field surveys, testing, mitigation, monitoring and/or report writing. Regional experience specific to Louisiana, Oklahoma and Texas with proficient knowledge of state laws
  • Knowledge of ArcGIS software or similar GIS Platform is preferred but not required.
  • Ability to accurately and effectively perform QAQC of technical reports, regulatory correspondence, and client communications
  • Demonstrated experience communicating with regulatory Agencies, clients, and landowners
  • Familiar with prehistoric and/or historic artifact analysis, laboratory procedures, and equipment highly preferred
  • Ability to work independently with minimal guidance and in a team environment, in addition to taking direction from project supervisors
  • Ability to travel and conduct daily fieldwork for extended periods (crews typically work 10-hour days for duration of field effort, with exception of travel days;
  • Ability to work through rugged terrain and shovel test at prescribed intervals up to 10-miles a day while carrying appropriate field equipment weighing up to 40 lbs.
  • Experience in pipeline, utility transmission, petrochemical exploration projects highly preferred

Not accepting non-resident applicants or Sponsorships.  

BGE is an equal opportunity employer and values diversity. We prohibit discrimination and all employment is decided on the basis of qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, Vietnam Era Veteran Status, Disabled Veteran Status, or any other classification protected by federal, state or local laws.

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