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Bge Customer Service Jobs (NOW HIRING)

Brown & Gay Engineers

Proposal Manager

Austin, TX

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

Brown & Gay Engineers

Proposal Manager

Austin, TX

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

Brown & Gay Engineers

Proposal Manager

Katy, TX

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management ... services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina ...

Grid One Solutions, LLC

GasTech - Non-union

Baltimore, MD · On-site

$28 - $35/hr

Commitment to customer service and responding to the needs of internal and external customers ... BGE OQ 18 required. Relight is optional but preferred. * Gas Fitter's License, a plus. Pre-Screen:

MasTec Inc

Right Of Way Agent

Baltimore, MD · On-site

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD · On-site

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD · On-site

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD · On-site

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

MasTec Inc

Right Of Way Agent

Baltimore, MD

$27.50 - $37.25/hr

Ability to travel within the BGE service area frequently and attend occasional meetings at BGE ... customers and others regarding the status of all assigned projects. * Review all right of way ...

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Bge Customer Service information

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How much do bge customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for bge customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Bge Customer Service vs Bge Meter Reader?

AspectBge Customer ServiceBge Meter Reader
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; basic technical knowledge
Work EnvironmentOffice setting, customer interaction, call centersOutdoor, fieldwork, reading meters at customer locations
Employer & Industry UsageUtility company customer supportUtility company field operations
Common Search & ComparisonCustomer support roles in utilitiesField technician roles in utilities

While Bge Customer Service focuses on assisting customers via calls and office interactions, Bge Meter Readers work outdoors to read utility meters. Both roles are essential in the utility industry but differ in work environment and daily tasks.

What is a BGE Customer Service representative?

BGE Customer Service representatives are professionals who assist customers of Baltimore Gas and Electric (BGE) with their inquiries, service requests, billing issues, and outage reports. They handle customer concerns over the phone, online, or in person, ensuring that customers receive accurate information and support regarding their utility services. Their duties include resolving complaints, processing payments, and providing guidance on energy efficiency programs. BGE Customer Service representatives play a key role in maintaining customer satisfaction and ensuring reliable service delivery.

What entry level jobs are at Bge Customer Service?

Entry-level positions at BGE Customer Service typically include Customer Service Representative roles, which require strong communication skills and basic computer proficiency. These roles often involve assisting customers with billing, service inquiries, and account management, and may require a high school diploma or equivalent. Training is usually provided on the job, and some positions may require background checks or customer service experience.

What are the key skills and qualifications needed to thrive as a BGE Customer Service representative?

To thrive as a BGE Customer Service Representative, you need strong communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and phone/email platforms is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for handling inquiries and resolving issues effectively. These skills ensure efficient service delivery, customer satisfaction, and the ability to manage high-volume, fast-paced environments.

What are some common challenges BGE Customer Service representatives face, and how can they effectively manage them?

BGE Customer Service representatives often encounter challenges such as handling high call volumes, addressing complex billing issues, and assisting customers during service outages. To manage these situations effectively, representatives rely on strong communication skills, thorough knowledge of company policies, and the ability to remain calm under pressure. Team collaboration and ongoing training also play a key role in ensuring that they provide accurate information and maintain customer satisfaction, even in difficult situations.

What qualifications do you need to work at Bge Customer Service?

To work as a BGE Customer Service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service or call center environments. Knowledge of billing systems and basic computer skills are also often required, along with the ability to handle customer inquiries professionally.
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Bge Customer Service jobs near you
Infographic showing various Bge Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Proposal Manager

Brown & Gay Engineers

Austin, TX

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

For over 50 years, BGE, Inc. has provided a variety of Civil Engineering, Construction Management, Land Planning/Landscape Architecture, Environmental, and Survey consulting services for public and private clients throughout Texas, Arkansas, Georgia, North Carolina, Florida, and Arizona.  We help you achieve your career aspirations through thoughtful career mapping, a mentorship program, and experiences that enhance your abilities and professional development.  We offer competitive health/dental/vision benefits, 401K matching and profit sharing, and flexible time-away-from-work programs such as dependent care and 9/80 schedules. 

We are looking for a Proposal Manager to join BGE and work from our Houston office.   As a full-time member of the company’s Marketing Team, this candidate should be experienced in AEC proposals (public) and independently manage multiple proposals regularly.  This professional will operate as a partner to local leaders and technical staff.  

Job Overview

As a Proposal Manager, you play a key role in business development and project acquisition. Your primary responsibility is to lead and deliver winning proposals on behalf of the company. You collaborate with cross-functional teams to develop compelling proposals for clients, ensuring they adhere to procedures, timelines, and policies. Your goal is to create responsive, compliant, and technically sound.

Experience with Adobe InDesign will be key to the requirements of the role.

Locations: Austin, Houston, Fort Worth or Frisco, Katy, and The Woodlands; depending on the selected hire.

Job Description
  • Lead the end-to-end proposal process, from initial receipt of RFQ/SOQ/RFP to submission. This includes:
    • Reviewing and interpreting RFP/RFQs, addressing key elements with the pursuit team
    • Developing and leading the proposal management schedule, establishing priorities, tracking team task assignments, and keeping the team accountable to internal and external deadlines
    • Participating in identifying win themes and differentiators with the technical team
    • Initiating and leading pursuit proposal team activities and meetings
    • Scheduling and leading all color reviews
    • Developing kick-off and other meeting agendas
  • Editing and tailoring existing materials, which may include interviewing staff/technical experts
  • Proofreading copy for proposals, presentations, resumes, and project descriptions
  • Assembling and preparing all documentation using the branding and style guidelines
    • Facilitating quality reviews
    • Ensuring RFP compliance/requirements
    • Ensuring timely proposal production and delivery
  • Able to successfully manage and lead multiple pursuits and teams simultaneously
  • Collaborate with stakeholders to develop RFP/bid requirements that align with customer needs
  • Develop and share best practices with team members to enhance the quality and efficiency
  • Opportunity to supervise, train, and mentor junior staff
Job Qualifications

Technical Requirements:

  • Bachelor’s degree in Marketing, Journalism, Communications, or related fields
  • A minimum of 5 years of prior work experience in proposal management, preferably in the engineering or construction industry
  • Have experience with successfully leading TxDOT proposals
  • Must be proficient in MS Office, Adobe InDesign, and Adobe Acrobat Pro
  • Strong proofreading, formatting, writing, and editing skills
  • Excellent command of grammar and spelling
  • Experience with OpenAsset and Dynamics is a plus; but not required

Required Soft Skills:

  • Self-motivated and works independently with limited supervision
  • Excellent oral and written communication skills
  • Ability to work under pressure
  • Excellent problem-solving abilities
  • Detail-oriented, organized, and able to prioritize
  • Flexible and capable of adjusting to changing requirements
Benefits
  • Best work-life balance in the industry!
  • Unlimited Sick Leave
  • (9/80) schedule choice - have every other Friday off.
  • 3% Safe Harbor contribution
  • 4% 401k Match with immediate vesting
  • Merit Based Bonus Compensation
  • Medical, Dental, Vision
  • Remote work hour bank
  • 9 Holidays
  • Personal time Allowances (no time deducted for doctor appointments, family care, 32-hour dependent care, etc.)
  • 240 hours vacation carry-over time.
  • 0-5 years in industry 2 weeks’ vacation, 5-10 gets 3 weeks, 10+ gets 4 weeks.
  • Flex time – Start from the hours of 7a – 9a
  • Mentorship program
  • Employee referral program for bringing great people into the BGE family

BGE is an equal opportunity employer and values diversity. We prohibit discrimination and all employment is decided on the basis of qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, Vietnam Era Veteran Status, Disabled Veteran Status, or any other classification protected by federal, state or local laws.

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