ZipRecruiter

Log In

1

Engagement Jobs in Indiana (NOW HIRING)

Humana

Provider Engagement Executive

Indianapolis, IN · On-site +1

The Provider Engagement Executive works on problems of diverse scope and complexity ranging from moderate to substantial. The Provider Engagement Executive represents the scope of health plan ...

Humana

Provider Engagement Executive

Indianapolis, IN · On-site +1

The Provider Engagement Executive works on problems of diverse scope and complexity ranging from moderate to substantial. The Provider Engagement Executive represents the scope of health plan ...

Addison Group

Engagement Center Scheduler

Munster, IN · On-site

$18 - $20/hr

Engagement Center Scheduling Representative Industry: Healthcare Services Location: Munster, IN Assignment Type: Contract-to-Hire Pay: $18.00 - $20.00 per hour (based on experience) Work Schedule ...

previous page

Showing results 41-60

All JobsEngagement JobsEngagement Jobs in Indiana

Engagement information

How does an Engagement Manager typically collaborate with cross-functional teams to deliver successful client outcomes?

Engagement Managers often serve as the main point of contact between clients and the internal project team, coordinating efforts among sales, product, and technical staff. They facilitate communication, manage expectations, and ensure that each team member understands their responsibilities and project goals. This role requires balancing client needs with internal capabilities, resolving conflicts, and ensuring timely delivery. Regular meetings and status updates are common practices to keep everyone aligned and projects on track.

What are the key skills and qualifications needed to thrive as an Engagement Manager?

To thrive as an Engagement Manager, you need strong project management expertise, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with CRM software, project management tools, and analytics platforms is typically required. Outstanding communication, leadership, and problem-solving abilities help you build trust and drive results for clients and teams. These skills ensure successful project delivery, client satisfaction, and long-term business growth.

What is the difference between Engagement vs Customer Service Representative?

AspectEngagementCustomer Service Representative
Primary FocusBuilding relationships and increasing customer involvementHandling customer inquiries and resolving issues
Required SkillsCommunication, relationship management, marketingCommunication, problem-solving, product knowledge
Work EnvironmentMarketing teams, client engagement platformsCall centers, retail, support desks
Common CertificationsCustomer engagement certifications, marketing coursesCustomer service certifications, CRM training

While both roles involve communication with customers, Engagement focuses on fostering relationships and increasing involvement through strategic initiatives, whereas Customer Service Representatives primarily address immediate customer issues and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What is an engagement?

Engagement jobs typically focus on building and maintaining relationships between an organization and its audiences, such as customers, employees, or the community. Roles in engagement may involve creating initiatives to boost participation, satisfaction, and loyalty, whether internally with staff or externally with clients and stakeholders. Common job titles in this field include Engagement Manager, Community Engagement Specialist, and Employee Engagement Coordinator. These professionals use communication, events, and feedback to foster positive interactions and a strong sense of connection. Their work is crucial for organizations aiming to improve retention, satisfaction, and overall organizational culture.
What are the most commonly searched types of Engagement jobs in Indiana? The most popular types of Engagement jobs in Indiana are:
What are popular job titles related to Engagement jobs in Indiana? For Engagement jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Engagement jobs in Indiana look for? The top searched job categories for Engagement jobs in Indiana are:
What cities in Indiana are hiring for Engagement jobs? Cities in Indiana with the most Engagement job openings:
Engagement jobs near you
Infographic showing various Engagement job openings in Indiana as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution.

Customer Engagement Specialist

kirbyrisk

Lafayette, IN

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Customer Engagement Specialist

 

Do you have a passion for customer service excellence? Are you interested in managing orders from quotations, scheduling, to accounts receivable? Can you negotiate?

If so, we want you on our team.

At Kirby Risk Service Center, we are the electrical wiring, control panel and mechanical manufacturing division of Kirby Risk Corporation. Our focus is to provide service and solutions from concept through on-time delivery that meet your Original Equipment Manufacturer (OEM) needs.

What You’ll Do as a Customer Engagement Specialist

In this role, you’ll be creating quotes, negotiating pricing, and scheduling orders to help drive profitability.

You’ll:

  • Determines pricing for quotations
  • Collaborates with purchasing to provide information for bidding raw components
  • Communicates with production, purchasing, and shipping to ensure on time delivery to customers
  • Maintains working relationship with internal and external customers to ensure customer service excellence
  • Reviewing and resolving customer concerns, quality issues, and payment discrepancies involving the appropriate parties when necessary

What Makes You a Great Fit

  • High School diploma/GED or equivalent work experience
  • College level coursework or 2+ years relevant work experience
  • Entrepreneurial approach to balance winning new orders while improving profit margin
  • Strong math skills to accurately manage product cost data
  • Strong interpersonal, customer contact skills, and telephone etiquette
  • Demonstrates computer skills and aptitude; Microsoft Office required, with proficiency in PowerPoint, Word, and Excel

What to Expect in This Role

  • Ability to lift up to 50 lbs. and adapt to varied work environments
  • Travel to customer sites as needed
  •  Perform in a fast-paced manufacturing business environment
  • Schedule: Monday–Friday, 8 am–5 pm

Why Kirby Risk?

Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on hard-working, engaged people who treat each other—and our customers—with respect and urgency.

When you join Kirby Risk, you’re not just taking a job—you’re joining a company where you can build a career.

Benefits That Work for You

We provide a complete package designed to support your health, career, and future:

  • Medical, RX, Dental, and Vision insurance
  • Life insurance & Employee Assistance Programs
  • Tuition reimbursement & on-the-job training
  • 401(k) with company match & Profit Sharing
  • Paid Time Off (PTO)

Ready to help customers keep their operations running at peak performance? Apply today and grow with Kirby Risk Service Center!

Apply