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Engagement Jobs in Indiana (NOW HIRING)

Develop supportive relationships with participants and monitor IHS programs for fatherhood engagement improvements * Provide case management in a coordinated and culturally sensitive approach

The Provider Engagement Executive works on problems of diverse scope and complexity ranging from moderate to substantial. The Provider Engagement Executive represents the scope of health plan ...

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Engagement information

How does an Engagement Manager typically collaborate with cross-functional teams to deliver successful client outcomes?

Engagement Managers often serve as the main point of contact between clients and the internal project team, coordinating efforts among sales, product, and technical staff. They facilitate communication, manage expectations, and ensure that each team member understands their responsibilities and project goals. This role requires balancing client needs with internal capabilities, resolving conflicts, and ensuring timely delivery. Regular meetings and status updates are common practices to keep everyone aligned and projects on track.

What are the key skills and qualifications needed to thrive as an Engagement Manager?

To thrive as an Engagement Manager, you need strong project management expertise, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with CRM software, project management tools, and analytics platforms is typically required. Outstanding communication, leadership, and problem-solving abilities help you build trust and drive results for clients and teams. These skills ensure successful project delivery, client satisfaction, and long-term business growth.

What is the difference between Engagement vs Customer Service Representative?

AspectEngagementCustomer Service Representative
Primary FocusBuilding relationships and increasing customer involvementHandling customer inquiries and resolving issues
Required SkillsCommunication, relationship management, marketingCommunication, problem-solving, product knowledge
Work EnvironmentMarketing teams, client engagement platformsCall centers, retail, support desks
Common CertificationsCustomer engagement certifications, marketing coursesCustomer service certifications, CRM training

While both roles involve communication with customers, Engagement focuses on fostering relationships and increasing involvement through strategic initiatives, whereas Customer Service Representatives primarily address immediate customer issues and support. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What is an engagement?

Engagement jobs typically focus on building and maintaining relationships between an organization and its audiences, such as customers, employees, or the community. Roles in engagement may involve creating initiatives to boost participation, satisfaction, and loyalty, whether internally with staff or externally with clients and stakeholders. Common job titles in this field include Engagement Manager, Community Engagement Specialist, and Employee Engagement Coordinator. These professionals use communication, events, and feedback to foster positive interactions and a strong sense of connection. Their work is crucial for organizations aiming to improve retention, satisfaction, and overall organizational culture.
What are the most commonly searched types of Engagement jobs in Indiana? The most popular types of Engagement jobs in Indiana are:
What are popular job titles related to Engagement jobs in Indiana? For Engagement jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Engagement jobs? Cities in Indiana with the most Engagement job openings:
Infographic showing various Engagement job openings in Indiana as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution.

FATHERHOOD ENGAGEMENT CLINICIAN

HHC

Indianapolis, IN

$35K - $42K/yr

Other

Re-posted 4 days ago


Job description

Division:HEALTH AND HOSPITAL CORPORATION  

Sub-Division: MCPHD  

FLS Status: [[JOB_REQUISITION_CUSTOM27]]

Req ID:  26471 

Marion County Public Health Department is an organization that celebrates diversity, and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Marion County Public Health Department also provides reasonable accommodations to qualified individuals with disabilities as required by law. For additional questions please contact us at: hrmail@hhcorp.org.

Job Role Summary

This position requires appropriate intervention and provision of services through client assessment, health education, coaching, referral monitoring, facilitation, and follow-up to fathers and their infants up to age 18 months. Provide advocacy, vital resources, and education to expecting fathers and fathers with infants up to 18 months.  To interface with Indianapolis Healthy Start partners and subcontractors to provide education training and technical assistance to community agencies, service providers, and the community at-large as it relates to infant mortality.

Essential Duties
  • Provide comprehensive range of evaluation and educational procedures to fathers and their children in accordance with Healthy Start Scope of Work
  • Process new enrollees into the program by conducting an IHS risk assessment for all clients with the high-risk assessment tool
  • Conduct depression screenings for enrollees by utilizing the Depression Scale as an assessment tool
  • Develop supportive relationships with participants and monitor IHS programs for fatherhood engagement improvements
  • Provide case management in a coordinated and culturally sensitive approach
  • Inform clients of available resources to address medical needs, social needs, WIC, and provide care coordination service.  Also, customize a care plan for support services that may include education goals, etc.
  • Supply clients with clinical and educational services regarding Healthy Start objectives. Provide health education that includes the importance of fatherhood and prenatal care throughout a pregnancy, smoking cessation, drug and alcohol abuse, SIDS, feeding practices and breastfeeding support, folic acid/nutrition, immunizations, Early Periodic Screening Diagnosis Treatment (EPSDT), & the importance of healthy behaviors.
  • Attend various workshops and conferences to increase awareness and understanding of health-related issues and those related to infant mortality
  • Accurately document all required information
  • Attend Healthy Start meetings
Associated Job Duties
  • Maintains confidentiality of all client records and information as specified by HIPAA
  • Identifies new community engagement opportunities that are father engagement-centered
  • Responsible for recruiting and engaging a minimum of 30 fathers per year to be evaluated annually according to IHS program data evaluations
  • Conduct a minimum of 2 fatherhood engagement events per grant year
  • Trained at the appropriate National Incident Management System (NIMS) and Incident Command System (ICS) level
  • Attend training with subsequent implementation of an evidence based curriculum to address the unique mental health needs of fathers
  • Participates in a minimal of two HOPE events, totaling a minimum of 8 hours annually
  • Participates in public health emergency preparedness exercises in response to public health emergencies, as directed
  • Serves on appropriate committees and taskforces as assigned
  • Participates in public health emergency preparedness exercises and in the response to public health emergencies, as directed
  • Participates in a minimum of two H.O.P.E. events totaling a minimum of four 4 hours annually
  • Other duties as assigned
Qualifications
  • Bachelor's degree required, an advanced degree is highly desired; 3-5 years experience in case management, social services, or maternal and child health.
Licenses/Certifications Required
  • Professional Licensure eligible within 2 years (optional). 
Knowledge, Skills & Abilities
  • Knowledge of health education practices
  • In-depth knowledge of community resources
  • Judgment required in problem-solving/working with internal/external personnel from multiple organizational levels
  • Attention to detail in documentation of client encounters
Working Environment
  • Frequent local travel to perform in-home therapeutic visits.
  • Some physical effort associated with filing, carrying of supplies for health fairs, travel between office and meetings/ home visits.
  • Required to travel both in-county and out-of-county for the coordination of program initiatives
  • Unconfined sitting: 75%
  • Standing or walking: 25%
  • Steady use of hands or fingers: 75%

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


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About HHC

Sourced by ZipRecruiter

Industry

Software development

Company size

1 - 10 Employees

Headquarters location

Fairfax, VA, US

Year founded

2001