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End User Computing Jobs in Illinois (NOW HIRING)

ULINE

End User Computing Administrator

Waukegan, IL

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

ULINE

End User Computing Administrator

Glenview, IL

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

BC Tech Pro

IT Help Desk

Rolling Meadows, IL

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. * This is a ...

BC Tech Pro

IT Help Desk

Rolling Meadows, IL · On-site

$23/hr

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. * This is a ...

BC Tech Pro

IT Help Desk

Rolling Meadows, IL · On-site

$23/hr

Company Description This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.

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End User Computing information

See Illinois salary details

$59.1K

$104.3K

$156K

How much do end user computing jobs pay per year?

As of Aug 11, 2026, the average yearly pay for end user computing in Illinois is $104,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $124,500.00 per year, depending on experience, location, and employer.

What is an end user computing?

An End User Computing (EUC) job focuses on managing and supporting the IT systems, devices, and applications that employees use daily. Professionals in this role ensure that desktops, laptops, mobile devices, and virtual environments run smoothly and securely. They handle troubleshooting, software deployment, system updates, and user support to enhance productivity. EUC specialists also work on endpoint security, automation, and cloud solutions to optimize the end-user experience.

What are the key skills and qualifications needed to thrive in an end user computing position?

To excel in End User Computing, you typically need strong technical knowledge of desktop operating systems, hardware troubleshooting, software deployment, and IT support processes, usually supported by relevant IT certifications like CompTIA A+, Microsoft 365 or equivalent experience. Familiarity with endpoint management tools (such as Microsoft Endpoint Configuration Manager), Active Directory, virtualization, and remote support systems is crucial for the role. Excellent problem-solving skills, patience, and clear communication are key soft skills that help professionals deliver effective support to users. These skills and qualifications are essential for providing timely, efficient, and user-focused technology solutions in diverse business environments.

What are typical responsibilities in an end user computing role?

In an End User Computing position, your daily tasks often include assisting users with hardware and software issues, managing device setups and configurations, installing security updates, and troubleshooting technical problems remotely or in person. You may also be responsible for supporting new technology rollouts, maintaining inventory of devices, and ensuring compliance with IT policies. Collaboration with IT teams, business units, and occasionally external vendors is common to provide seamless technology experiences for end users. This role is ideal for professionals who enjoy hands-on technical work and interacting with people to solve diverse IT challenges.

What are the most commonly searched types of End User Computing jobs in Illinois? The most popular types of End User Computing jobs in Illinois are:
What are popular job titles related to End User Computing jobs in Illinois? For End User Computing jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching End User Computing jobs in Illinois look for? The top searched job categories for End User Computing jobs in Illinois are:
What cities in Illinois are hiring for End User Computing jobs? Cities in Illinois with the most End User Computing job openings:
End User Computing jobs near you
Infographic showing various End User Computing job openings in Illinois as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $104,304 per year, or $50.1 per hour.

End User Computing

Tata Consultancy Service Limited

Chicago, IL • On-site

$90K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Must Have Technical/Functional Skills
  • End to end EUC / Workplace service delivery management
  • Multi country / multi site operational oversight
  • Incident, escalation, and SLA management
  • Field technician and vendor operations management
  • ITIL based service management (Incident, Problem, Change)
  • Stakeholder and customer relationship management
  • Performance monitoring, reporting, and governance
  • Continuous improvement and service optimization

Roles & Responsibilities
  • Own end to end EUC service delivery across the assigned zone, ensuring consistent support for end user devices, peripherals, and workplace services
  • Ensure SLA, KPI, and service quality compliance for incidents, service requests, IMACD, and break fix activities
  • Act as the single point of accountability for EUC operations within the zone
  • Manage and coordinate Field Technicians (FTs), site support teams, and vendors to ensure adequate coverage and timely resolution
  • Assign and prioritize work for critical incidents, Top locations, and business impacting issues
  • Oversee site onboarding, offboarding, managed/unmanaged transitions, and refresh activities
  • Lead and manage P1 / P2 incident escalations, ensuring rapid resolution and stakeholder communication
  • Conduct operational governance, including service reviews, performance tracking, and compliance audits
  • Ensure adherence to standard EUC tools, processes, and security policies
  • Drive problem management, RCA, and preventive actions to reduce repeat incidents
  • Collaborate with regional and global teams on EUC transformation initiatives, automation, and standardization
  • Identify and implement continuous improvement and cost optimization opportunities
  • Build and maintain strong stakeholder relationships with business, IT leadership, and vendors
  • Provide regular operational reports, dashboards, and executive updates

Salary Range-$90,000-$125,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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