Customer Service Engineer
Sunnyvale, CA ยท On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
New
Sunnyvale, CA ยท On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
New
Sunnyvale, CA ยท On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
New
Redondo Beach, CA ยท On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Redondo Beach, CA ยท On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Diego, CA ยท On-site
... end-user computing environment. Responsibilities โข Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not ...
San Diego, CA ยท On-site
... end-user computing environment. Responsibilities โข Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Redondo Beach, CA ยท On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Redondo Beach, CA ยท On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
$24.50/hr
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. * This is a ...
New
$24.50/hr
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. * This is a ...
New
Carlsbad, CA ยท On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Carlsbad, CA ยท On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Sunnyvale, CA ยท On-site
$24.50/hr
Company Description This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.
New
Sunnyvale, CA ยท On-site
$24.50/hr
Company Description This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.
New
Sunnyvale, CA ยท On-site
$24/hr
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
New
Sunnyvale, CA ยท On-site
$24/hr
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
New
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Quick apply
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Santa Barbara, CA ยท On-site
$139K - $169K/yr
Provide strategic and operational leadership for network services, systems infrastructure, end-user computing, help desk, and technical support functions. Coordinate the design, deployment ...
Santa Barbara, CA ยท On-site
$139K - $169K/yr
Provide strategic and operational leadership for network services, systems infrastructure, end-user computing, help desk, and technical support functions. Coordinate the design, deployment ...
San Diego, CA ยท On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Diego, CA ยท On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Santa Rosa, CA ยท On-site
$22.25 - $28.25/hr
In this mid-level role, you will provide hands-on support for end-user computing services, independently troubleshoot hardware, software, endpoint, and connectivity issues, and help deliver a secure ...
Santa Rosa, CA ยท On-site
$22.25 - $28.25/hr
In this mid-level role, you will provide hands-on support for end-user computing services, independently troubleshoot hardware, software, endpoint, and connectivity issues, and help deliver a secure ...
$22.25 - $28.25/hr
In this mid-level role, you will provide hands-on support for end-user computing services, independently troubleshoot hardware, software, endpoint, and connectivity issues, and help deliver a secure ...
$22.25 - $28.25/hr
In this mid-level role, you will provide hands-on support for end-user computing services, independently troubleshoot hardware, software, endpoint, and connectivity issues, and help deliver a secure ...
This experienced leader will oversee end user computing engineering, including managing and maintaining physical desktops, virtual desktops and virtual applications including but not limited to:
This experienced leader will oversee end user computing engineering, including managing and maintaining physical desktops, virtual desktops and virtual applications including but not limited to:
Irvine, CA ยท On-site
$25 - $50/hr
Drive accountability across Infrastructure, Network, Cloud, Security, End User Computing, and Application teams to resolve systemic issues. Service Reliability & Continuous Improvement * Analyze ...
Irvine, CA ยท On-site
$25 - $50/hr
Drive accountability across Infrastructure, Network, Cloud, Security, End User Computing, and Application teams to resolve systemic issues. Service Reliability & Continuous Improvement * Analyze ...
Irvine, CA ยท On-site
Drive accountability across Infrastructure, Network, Cloud, Security, End User Computing, and Application teams to resolve systemic issues. Service Reliability & Continuous Improvement * Analyze ...
Irvine, CA ยท On-site
Drive accountability across Infrastructure, Network, Cloud, Security, End User Computing, and Application teams to resolve systemic issues. Service Reliability & Continuous Improvement * Analyze ...
This experienced leader will oversee end user computing engineering, including managing and maintaining physical desktops, virtual desktops and virtual applications including but not limited to:
This experienced leader will oversee end user computing engineering, including managing and maintaining physical desktops, virtual desktops and virtual applications including but not limited to:
This experienced leader will oversee end user computing engineering, including managing and maintaining physical desktops, virtual desktops and virtual applications including but not limited to:
This experienced leader will oversee end user computing engineering, including managing and maintaining physical desktops, virtual desktops and virtual applications including but not limited to:
Anaheim, CA ยท On-site
$99K - $122K/yr
Oversee end-user computing, collaboration tools, remote access, and back-office systems, including Microsoft 365. * Manage system lifecycle activities, including upgrades, patching, monitoring ...
Anaheim, CA ยท On-site
$99K - $122K/yr
Oversee end-user computing, collaboration tools, remote access, and back-office systems, including Microsoft 365. * Manage system lifecycle activities, including upgrades, patching, monitoring ...
$60.2K - $69.2K
13% of jobs
$69.2K - $78.1K
4% of jobs
$84.3K is the 25th percentile. Wages below this are outliers.
$78.1K - $87.1K
12% of jobs
$87.1K - $96.1K
10% of jobs
The median wage is $103.1K / yr.
$96.1K - $105.1K
15% of jobs
$105.1K - $114K
16% of jobs
$122.3K is the 75th percentile. Wages above this are outliers.
$114K - $123K
6% of jobs
$123K - $132K
10% of jobs
$132K - $140.9K
6% of jobs
$140.9K - $149.9K
5% of jobs
$149.9K - $158.9K
3% of jobs
$60.2K
$106.2K
$158.9K
An End User Computing (EUC) job focuses on managing and supporting the IT systems, devices, and applications that employees use daily. Professionals in this role ensure that desktops, laptops, mobile devices, and virtual environments run smoothly and securely. They handle troubleshooting, software deployment, system updates, and user support to enhance productivity. EUC specialists also work on endpoint security, automation, and cloud solutions to optimize the end-user experience.
To excel in End User Computing, you typically need strong technical knowledge of desktop operating systems, hardware troubleshooting, software deployment, and IT support processes, usually supported by relevant IT certifications like CompTIA A+, Microsoft 365 or equivalent experience. Familiarity with endpoint management tools (such as Microsoft Endpoint Configuration Manager), Active Directory, virtualization, and remote support systems is crucial for the role. Excellent problem-solving skills, patience, and clear communication are key soft skills that help professionals deliver effective support to users. These skills and qualifications are essential for providing timely, efficient, and user-focused technology solutions in diverse business environments.
In an End User Computing position, your daily tasks often include assisting users with hardware and software issues, managing device setups and configurations, installing security updates, and troubleshooting technical problems remotely or in person. You may also be responsible for supporting new technology rollouts, maintaining inventory of devices, and ensuring compliance with IT policies. Collaboration with IT teams, business units, and occasionally external vendors is common to provide seamless technology experiences for end users. This role is ideal for professionals who enjoy hands-on technical work and interacting with people to solve diverse IT challenges.
Full-time
Posted 2 days ago
New
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Responsibilities
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provide support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
All your information will be kept confidential according to EEO guidelines.
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It services
1,001 - 5,000 Employees
Tewksbury, MA, US
1951