Sylver Rain is looking for an IT End-User/Technician support our clients hardware, software, and operating systems. Leveraging cutting edge and innovative technical advances to meet client objectives.
Sylver Rain is looking for an IT End-User/Technician support our clients hardware, software, and operating systems. Leveraging cutting edge and innovative technical advances to meet client objectives.
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Completion of one of the below: * 24-month END Technology program accredited by CAAHEP with an add-on Polysomnography certificate or * Polysomnographic educational program accredited by CAAHEP or * 2 ...
Monitor and respond quickly and effectively to requests received through the IT helpdesk. * Troubleshoot and resolve a variety of endpoint-related issues, including computer hardware, software, email ...
Monitor and respond quickly and effectively to requests received through the IT helpdesk. * Troubleshoot and resolve a variety of endpoint-related issues, including computer hardware, software, email ...
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IT Intern
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End-user software support, including LME, Microsoft 365 platform applications (Outlook, Teams ... General IT support, providing front-line help across a range of day-to-day technical needs and ...
Quick apply
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Waterloo, IA · On-site
$17/hr
End-user software support, including LME, Microsoft 365 platform applications (Outlook, Teams ... General IT support, providing front-line help across a range of day-to-day technical needs and ...
OR Tech - Surgical Tech
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Travel Offering Nursing Profession Surgical Tech Regular Pay Rate $5 Shift Details Shift 8 hour days Job Order Details Start Date 03/30/2026 End Date 06/20/2026 Duration 12 Week(s) Client Details ...
OR Tech - Surgical Tech
Waverly, IA · On-site
Travel Offering Nursing Profession Surgical Tech Regular Pay Rate $5 Shift Details Shift 8 hour days Job Order Details Start Date 03/30/2026 End Date 06/20/2026 Duration 12 Week(s) Client Details ...
IT Support Technician - Level 1
$21 - $28.75/hr
Service Desk & End-User Support * Deliver in-person IT support for users in the Des Moines office. * Set up and provide support for conference room technology before, during, and after in-person ...
IT Support Technician - Level 1
$21 - $28.75/hr
Service Desk & End-User Support * Deliver in-person IT support for users in the Des Moines office. * Set up and provide support for conference room technology before, during, and after in-person ...
IT Support Technician - Level 1
Des Moines, IA · On-site
$21 - $28.75/hr
Service Desk & End-User Support * Deliver in-person IT support for users in the Des Moines office. * Set up and provide support for conference room technology before, during, and after in-person ...
Quick apply
IT Support Technician - Level 1
Des Moines, IA · On-site
$21 - $28.75/hr
Service Desk & End-User Support * Deliver in-person IT support for users in the Des Moines office. * Set up and provide support for conference room technology before, during, and after in-person ...
End Tech information
See Iowa salary details
$14.45 is the 25th percentile. Wages below this are outliers.
$13.55 - $15.21
46% of jobs
The median wage is $16.54 / hr.
$15.21 - $16.87
5% of jobs
$16.87 - $18.53
0% of jobs
$18.53 - $20.20
1% of jobs
$20.20 - $21.86
3% of jobs
$21.86 - $23.52
8% of jobs
$23.52 - $25.19
7% of jobs
$26.02 is the 75th percentile. Wages above this are outliers.
$25.19 - $26.85
8% of jobs
$26.85 - $28.51
7% of jobs
$28.51 - $30.17
7% of jobs
$30.17 - $31.84
6% of jobs
$13
$20
$31
How much do end tech jobs pay per hour?
What are some common challenges faced by end techs when supporting end-user devices, and how can these be addressed?
What is an end tech?
What tech jobs are still in demand?
What are the key skills and qualifications needed to thrive as an end tech?
What is the difference between End Tech vs Network Technician?
| Aspect | End Tech | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ (often) | CompTIA Network+, Cisco CCNA |
| Work Environment | On-site, customer-facing, hardware setup | On-site or remote, network infrastructure |
| Industry Usage | Retail, service providers, hardware companies | IT, telecommunications, enterprise networks |
| Job Focus | Hardware installation, troubleshooting, customer support | Network configuration, maintenance, troubleshooting |
End Tech and Network Technician roles share certifications and work environments but differ mainly in focus. End Techs primarily handle hardware setup and customer support, while Network Technicians focus on network infrastructure and configuration. Both roles are essential in IT and tech industries, often overlapping in skills but serving different operational needs.

Job description
Sylver Rain Consulting is an IT & Professional Services solutions provider and proven expert in providing skilled consultants to meet any business need. We specialize in custom software development, cloud computing, IT project support services, 508 compliance, IT infrastructure and systems integration. Sylver Rain is looking for an IT End-User/Technician support our clients hardware, software, and operating systems.
Leveraging cutting edge and innovative technical advances to meet client objectives. Manage and consult on procurement of IT goods and services including life-cycle hardware replacement. Tier 1 or Tier 2 support. Train users on systems and application. Create user guides and training materials for all client users
- Identify and resolve a wide variety of large and small-scale problems with computers, equipment, and software within 1 to 2 hours daily
- Implement and configure a “network enclave” for scientific instrumentation in a laboratory environment, including working with scientific instrument vendors and advising customers of optimal solutions for scientific data and workflows.
- Immediately isolates the source of deeply embedded or wide scale problems and brings appropriate technical resources to bear on resolution of problems.
- Provide support of data structures, connectors, domain structure, Active Directory group policies, security groups and the application of software patching using configuration support toolsets is required to ensure system uptimes and data availability
- Provide Tier-1 and Tier 2, client-based services including account creation, password recovery resets, account(s) object deletion, and service request creation.
- Troubleshoot, diagnoses, and resolve hardware, software, operating systems, and data communications failures to maximize user effectiveness and efficiency
- Develop or adapt user guides and training materials for customer use across defined service area(s).
- Understanding of systems and applications upon implementation and modification for more effective operation.
- Provide client education utilizing information technology equipment, systems, and applications.
- IT Asset Management support to include: owned or leased computer equipment, and other property related to client IT functions. Developing and recommending property accounting methods to provide effective controls. Ensure proper utilization of computer property and recommend purchase strategies, as well as lifecycle disposition of surplus equipment.
Experience
- 5+ years of experience in end user/technical support
- 5+ years of experience in Tier 1/ Tier 2 environment
- 5+ years of experience troubleshooting hardware/software problems
- 3+ years of experience providing support of data structures, connectors, domain structure, Active Directory group policies, security groups
- 3+ years of experience applying software patching using configuration support toolsets
- 2+ years of experience developing user guides and training materials
- 2+ years of experience in IT Asset Management
Bachelors Degree strongly preferred
About Sylver Rain Consulting
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Washington, DC, US
Year founded
2015