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Encompass Mortgage Software Admin Jobs (NOW HIRING)

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Encompass Admin

Experience Summary - Encompass Administrator (5-7 Years) Experienced Encompass Administrator with ... Proven track record in supporting mortgage operations by enhancing workflow efficiency, ensuring ...

Panorama Mortgage Group LLC

Closer

Las Vegas, NV · On-site

Administrator - Data Integrity & Documentation * Perform data entry and comprehensive audits of ... Proficiency with Encompass LOS or equivalent mortgage software. * Sound judgment and decision ...

Panorama Mortgage Group LLC

Closer

Las Vegas, NV · On-site

$60K/yr

Administrator - Data Integrity & Documentation • Perform data entry and comprehensive audits of ... Encompass LOS or equivalent mortgage software. • Sound judgment and decision-making skills ...

American Pacific Mortgage

LOAN PARTNER

Lynnwood, WA · On-site

$41K - $56K/yr

Computer skills required for this position include intermediate/advanced MSWord, Outlook (e-mail), Excel, PPT, Adobe, and Encompass mortgage origination software and AI. * Social media expertise ...

American Pacific Mortgage

LOAN PARTNER

Spokane Valley, WA · On-site

$37K - $51K/yr

Computer skills required for this position include intermediate/advanced MSWord, Outlook (e-mail), Excel, PPT, Adobe, and Encompass mortgage origination software and AI. * Social media expertise ...

American Pacific Mortgage

LOAN PARTNER

Lynnwood, WA · On-site

$41K - $56K/yr

Computer skills required for this position include intermediate/advanced MSWord, Outlook (e-mail), Excel, PPT, Adobe, and Encompass mortgage origination software and AI. * Social media expertise ...

Crosscountrymortgage

Encompass Administrator

CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more ... The Encompass Administrator (Senior) is a key member of CrossCountry Mortgage's LOS team. This ...

The Money Store

Encompass Administrator

Florham Park, NJ · On-site

$60 - $80/hr

Encompass Administrator Full Time Florham Park, NJ, US 10 days ago Requisition ID: 1867 Major ... Experience setting up and configuring business application software. Mortgage application ...

Cake Mortgage Corp

Pre-Close QC Auditor II

Chatsworth, CA · On-site

$80K - $95K/yr

Proficient in mortgage software systems (e.g., Encompass, Empower, or similar LOS). * Excellent written and verbal communication skills. Why Join CAKE Mortgage? * Be part of a fast-growing company ...

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Encompass Mortgage Software Admin information

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How much do encompass mortgage software admin jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for encompass mortgage software admin in the United States is $49.56, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $58.65 per hour, depending on experience, location, and employer.

What is an Encompass Mortgage Software Admin?

An Encompass Mortgage Software Admin is a professional responsible for managing, configuring, and supporting the Encompass loan origination system (LOS) used by mortgage lenders. Their duties include user setup, workflow customization, troubleshooting technical issues, maintaining system security, and integrating third-party tools to streamline the mortgage process. These admins ensure that the software meets regulatory requirements and supports efficient loan processing for the organization.

What are the key skills and qualifications needed to thrive as an Encompass Mortgage Software Admin, and why are they important?

To thrive as an Encompass Mortgage Software Admin, you need expertise in mortgage industry processes, system administration, and strong analytical skills, typically supported by experience with loan origination systems. Familiarity with Encompass by ICE Mortgage Technology, workflow automation, and knowledge of related integrations or customizations are essential, and certifications such as Encompass Certified Administrator can be valuable. Excellent problem-solving abilities, attention to detail, and effective communication help in translating business needs into technical solutions and supporting users. These skills are crucial to ensure optimal system performance, regulatory compliance, and streamlined mortgage operations.

What are some common challenges faced by Encompass Mortgage Software Admins, and how can they be addressed?

Encompass Mortgage Software Admins often encounter challenges such as staying current with frequent software updates, managing user permissions, and ensuring data integrity across multiple departments. Addressing these issues involves proactive communication with Ellie Mae (now ICE Mortgage Technology) support, ongoing training for end-users, and establishing clear protocols for change management. Admins who build strong relationships with IT and compliance teams can more effectively troubleshoot issues and maintain system efficiency.

What is the difference between Encompass Mortgage Software Admin vs Loan Processor?

AspectEncompass Mortgage Software AdminLoan Processor
Primary RoleManages and maintains Encompass mortgage software systems, ensuring smooth operation and user support.Reviews, verifies, and processes loan applications to prepare them for approval.
Required SkillsTechnical knowledge of Encompass software, data management, troubleshootingAttention to detail, communication skills, understanding of loan documentation
Work EnvironmentOffice-based, IT support, software managementOffice or remote, customer service and administrative tasks

While both roles are integral to mortgage operations, the Encompass Mortgage Software Admin focuses on software management and technical support, whereas the Loan Processor handles the review and processing of loan applications. Understanding these distinctions helps clarify career paths and job expectations in the mortgage industry.

Is mortgage administration a good career?

Mortgage administration is a stable career that involves managing loan processes, documentation, and compliance. It requires attention to detail, knowledge of mortgage software, and often benefits from certifications such as the Mortgage Loan Originator license. The role can offer steady employment and opportunities for advancement within the financial services industry.

What are popular job titles related to Encompass Mortgage Software Admin jobs?

For Encompass Mortgage Software Admin jobs, the most frequently searched job titles are:

Infographic showing various Encompass Mortgage Software Admin job openings in the United States as of September 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $103,081 per year, or $49.6 per hour.

Lead Encompass Administrator - Onsite

Chatsworth, CA • On-site

Cake Mortgage Corp
See more jobs at Cake Mortgage Corpexternal

$98K - $120K/yr

Full-time

Posted 21 days ago

Key responsibilities

  • Run day-to-day Encompass administration, including managing users, permissions, business rules, forms, templates, and support requests.

  • Design and build business rules and workflow automation to improve efficiency, data quality, and reduce manual work.

  • Partner with engineering on the custom TPO platform, including data mapping, workflow parity, testing, and cutover.

Job description

CAKE Mortgage is a cutting-edge wholesale mortgage lender specializing in Non-QM products. We're redefining the lending experience with innovative programs, streamlined processes, and a commitment to speed and precision. As we grow, we're looking for forward-thinking professionals who thrive in fast-paced, collaborative environments.
The Lead Encompass Administrator owns CAKE's Encompass environment and TPO Connect portal. The job splits between day-to-day administration and project work: building rules and workflows, improving how loans move through the system, and raising the standard for how the platform is configured, tested, and changed.
You will be the escalation point for Encompass issues, the owner of the enhancement roadmap, and engineering's partner as we build our custom TPO platform. This is a functional and technical lead role that operates with significant autonomy.
Key Responsibilities
  • Run day-to-day Encompass administration: users, personas, permissions, business rules, forms, templates, investor and program updates, and support requests.
  • Design and build business rules and workflow automation that cut manual work, shorten cycle times, and improve data quality.
  • Administer TPO Connect and the third-party integrations connected to Encompass, including configuration, testing, and vendor coordination.
  • Set and enforce platform standards: naming, documentation, change control, and testing before anything reaches production.
  • Own the enhancement roadmap with Operations, Underwriting, Closing, Compliance, and Sales. Prioritize requests, assess impact, and deliver.
  • Partner with engineering on our custom TPO platform: data mapping, workflow parity, testing, and cutover.
  • Serve as the escalation point for production issues. Run root cause analysis and vendor escalations through to resolution.
  • Keep configurations, access, and changes audit ready. Support compliance reviews and exams.
  • Train users on material changes and document what you build.
  • Set standards, review complex configuration work, and mentor administrators and power users as a functional and technical lead.

Requirements
  • Bachelor's degree in a related field preferred, or equivalent experience.
  • 6+ years administering Encompass in a mortgage lending environment.
  • Deep hands-on experience with personas, permissions, custom fields, input forms, templates, business rules, and workflow automation.
  • Experience administering TPO Connect or supporting a TPO channel.
  • Experience running system changes end to end: requirements, design, testing, deployment, documentation, and support.
  • Working knowledge of mortgage operations from Processing through Closing.
  • Non-QM or wholesale lending experience strongly preferred.
  • Encompass Administrator certification or other ICE Mortgage Technology certification strongly preferred.
  • Strong systems thinking; able to trace how a rule change ripples through workflows, reports, and downstream teams before making it.
  • Experience running a production incident from triage through root cause, vendor escalation, and a lasting fix.
  • Excellent communication skills with operators, executives, and engineers, with strong documentation habits.

Why Join CAKE Mortgage?
  • Be part of a fast-growing company changing the game in Non-QM.
  • Competitive compensation and performance-based bonuses.
  • Collaborative and entrepreneurial culture.
  • Opportunities for career advancement and innovation.

Cake Mortgage does not tolerate discrimination of any type. Cake Mortgage offers equal employment opportunity to all qualified persons without regard to race, age, color, religion, sex/gender, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, ancestry, disability, or any other considerations made unlawful by Federal, State, or Local law. Cake Mortgage provides eligible and qualified employees with opportunities to advance. Cake Mortgage is an at-will employer. Cake Mortgage is committed to providing employees with a work environment free of discrimination and harassment.
Salary Description
$98,000.00 to $120,000.00

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