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Encompass Mortgage Software Admin Jobs (NOW HIRING)

Webster First

Mortgage Processor

Worcester, MA · On-site

$39K - $54K/yr

Knowledge of Encompass Mortgage Software is preferred but not required. Physical Demands & Work Environment This role primarily takes place in a professional office environment and involves sedentary ...

Citzens Trust Bank

Mortgage Loan Officer

Atlanta, GA · On-site

Proficient in Microsoft Office (Word, Excel, Outlook, Internet, and working knowledge of Encompass Mortgage software systems) * Assertive and demonstrates initiative with the ability to comprehend ...

EXPERT MORTGAGE LENDING LLC

Mortgage Processing

Troy, MI · On-site

$37K - $51K/yr

Manage loan processing workflows using Encompass or similar mortgage software platforms, tracking progress from application to closing. Conduct credit analysis to assess borrower eligibility ...

EXPERT MORTGAGE LENDING LLC

Mortgage Processing

Troy, MI · On-site

$22 - $25/hr

Manage loan processing workflows using Encompass or similar mortgage software platforms, tracking progress from application to closing. * Conduct credit analysis to assess borrower eligibility ...

RIGHT START MORTGAGE INC

Closer/Funder

San Antonio, TX · On-site

In-depth knowledge of mortgage loan closing procedures and regulatory requirements. * Strong knowledge of Encompass software. * Strong attention to detail and organizational skills. * Effective ...

CrossCountry Mortgage

Encompass Administrator

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more ... The Encompass Administrator (Senior) is a key member of CrossCountry Mortgage's LOS team. This ...

Texana Bank

Mortgage Loan Sales Manger: BR 57 REMLO

... in Encompass • 1+ years of experience in training/development • Proficiency in MS Office and mortgage software • Comprehension of lending procedures. • In-depth understanding of relevant ...

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Encompass Mortgage Software Admin information

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$62

How much do encompass mortgage software admin jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for encompass mortgage software admin in the United States is $49.56, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $58.65 per hour, depending on experience, location, and employer.

What is an Encompass Mortgage Software Admin?

An Encompass Mortgage Software Admin is a professional responsible for managing, configuring, and supporting the Encompass loan origination system (LOS) used by mortgage lenders. Their duties include user setup, workflow customization, troubleshooting technical issues, maintaining system security, and integrating third-party tools to streamline the mortgage process. These admins ensure that the software meets regulatory requirements and supports efficient loan processing for the organization.

What are the key skills and qualifications needed to thrive as an Encompass Mortgage Software Admin, and why are they important?

To thrive as an Encompass Mortgage Software Admin, you need expertise in mortgage industry processes, system administration, and strong analytical skills, typically supported by experience with loan origination systems. Familiarity with Encompass by ICE Mortgage Technology, workflow automation, and knowledge of related integrations or customizations are essential, and certifications such as Encompass Certified Administrator can be valuable. Excellent problem-solving abilities, attention to detail, and effective communication help in translating business needs into technical solutions and supporting users. These skills are crucial to ensure optimal system performance, regulatory compliance, and streamlined mortgage operations.

What are some common challenges faced by Encompass Mortgage Software Admins, and how can they be addressed?

Encompass Mortgage Software Admins often encounter challenges such as staying current with frequent software updates, managing user permissions, and ensuring data integrity across multiple departments. Addressing these issues involves proactive communication with Ellie Mae (now ICE Mortgage Technology) support, ongoing training for end-users, and establishing clear protocols for change management. Admins who build strong relationships with IT and compliance teams can more effectively troubleshoot issues and maintain system efficiency.

What is the difference between Encompass Mortgage Software Admin vs Loan Processor?

AspectEncompass Mortgage Software AdminLoan Processor
Primary RoleManages and maintains Encompass mortgage software systems, ensuring smooth operation and user support.Reviews, verifies, and processes loan applications to prepare them for approval.
Required SkillsTechnical knowledge of Encompass software, data management, troubleshootingAttention to detail, communication skills, understanding of loan documentation
Work EnvironmentOffice-based, IT support, software managementOffice or remote, customer service and administrative tasks

While both roles are integral to mortgage operations, the Encompass Mortgage Software Admin focuses on software management and technical support, whereas the Loan Processor handles the review and processing of loan applications. Understanding these distinctions helps clarify career paths and job expectations in the mortgage industry.

Is mortgage administration a good career?

Mortgage administration is a stable career that involves managing loan processes, documentation, and compliance. It requires attention to detail, knowledge of mortgage software, and often benefits from certifications such as the Mortgage Loan Originator license. The role can offer steady employment and opportunities for advancement within the financial services industry.

What are popular job titles related to Encompass Mortgage Software Admin jobs?

For Encompass Mortgage Software Admin jobs, the most frequently searched job titles are:

Infographic showing various Encompass Mortgage Software Admin job openings in the United States as of September 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $103,081 per year, or $49.6 per hour.

Mortgage System Analyst (Encompass)

Chattanooga, TN • On-site

FirstBank
See more jobs at FirstBankexternal

Full-time

Re-posted 3 days ago

Job description

Summary:
This role will support the Encompass mortgage originating system effectiveness and operating efficiency by maintaining various system components, routine review of configuration and usage as well as being a point of contact for general technical questions.
Essential Duties and Responsibilities:
  • Support the deployment of approved system change requests and enhancements to Encompass system functionality.
  • Assist Compliance in ensuring Encompass is functioning consistently in accordance with applicable laws and regulations relating to mortgage lending and information security.
  • Maintain users, roles, profiles, security settings, and loan access settings.
  • Maintain business rules for data entry, workflow progression and regulatory compliance as requested by each business group.
  • Maintain loan setup settings as applicable to ongoing business needs.
  • Maintain complete document library, build custom documents as needed and maintain eFolder settings to ensure preservation of a complete paperless environment with requisite document retention. Create and maintain report library and build custom reports as necessary for business groups.
  • Create custom fields, documents, and data entry forms.
  • Perform routine review of code, configuration, data, and usage to ensure long-term viability, integrity, and adoption of the program.
  • Provide technical documentation on all process, feature, and workflow changes for proper documentation for communication to end users.
  • Assist with system training initiatives.
  • Gathers end-user feedback regarding service and addresses issues.
  • Ensure all support requests are processed timely and accurately, providing tier two support to various user groups.
  • Provide additional training as needed.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
  • Minimum 5+ years' mortgage banking industry experience.
  • Minimum 5+ years' experience as an LOS Administrator with Encompass 360 Banker Edition or equivalent mortgage banking LOS.
  • Bachelor's degree in a related Business or Computer Sciences discipline or 5 years equivalent work experience.
  • Experience with Microsoft Office Products, including Word, Excel, Power Point, Visio, etc.
  • Experience with Microsoft Visual Basic/VB.Net syntax.
  • Advanced MS Excel experience preferred.
  • SQL experience with databases and query logic preferred.
Skills and Abilities
  • Strong analytical and problem-solving skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
  • Excellent written and verbal communication skills.
  • Experience working with and drafting requirements for application developers.
  • Highly detailed and organized. Successfully engage in multiple initiatives simultaneously.
Employment Type: Full-Time

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