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Encompass 360 Jobs (NOW HIRING)

ACCESS CAPITAL GROUP, INC

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Loan Processor

Phoenix, AZ · On-site

$48K - $60K/yr

Mortgage Broker and Banker looking for Loan Processor Must have Mortgage Broker processing experience Encompass 360 LOS experience Job duties include, but are not limited to: * Submit, process and ...

Lender Service Provider LLC

IT Help Desk I

Fairfax, VA · On-site

Encompass 360/Encompass LOS Experience : * Help desk: 1 year (Preferred) * Customer Service: 1 year (Preferred) * Office 365: 1 year (Preferred) * Windows 10: 1 year (Preferred) If you want to be ...

Change Lending

Account Manager II

Anaheim, CA

$31 - $37/mo

Familiarity with Encompass 360 or other LOS/doc systems. * Self-motivated with an ability to work independently and in a team environment. * Strong organizational skills and ability to handle ...

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How much do encompass 360 jobs pay per year?

As of Aug 31, 2026, the average yearly pay for encompass 360 in the United States is $71,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $104,500.00 per year, depending on experience, location, and employer.

What is an Encompass 360?

An Encompass 360 job typically involves working with the Encompass loan origination software used in the mortgage industry. Professionals in these roles manage system configurations, ensure compliance, troubleshoot technical issues, and optimize workflow automation. Common job titles include Encompass Administrator, Business Analyst, and Loan Processor. These roles require knowledge of mortgage processes, Encompass workflow customization, and system integrations.

What are the key skills and qualifications needed to thrive in an Encompass 360 position, and why are they important?

To thrive as an Encompass 360 Administrator or Specialist, you need a solid understanding of mortgage lending processes, attention to detail, and experience with loan origination software. Hands-on expertise with Ellie Mae's Encompass 360 software, including configuration, troubleshooting, and, in some cases, certifications related to the platform, is typically required. Strong analytical thinking, problem-solving abilities, and effective communication skills help professionals excel in coordinating with IT, compliance, and loan operations teams. These skills are crucial for ensuring workflow efficiency, regulatory compliance, and successful adoption of system enhancements in fast-paced mortgage environments.

What are some common challenges faced by Encompass 360 administrators, and how can they be addressed?

Encompass 360 Administrators often encounter challenges such as managing frequent system updates, customizing workflows to fit evolving business needs, and ensuring that all users remain compliant with industry regulations. Staying proactive with training and keeping up-to-date with software enhancements can help you address these issues effectively. Close collaboration with loan officers, processors, and compliance teams is also essential to ensure the software supports end-to-end mortgage operations and minimizes disruption. Troubleshooting system errors promptly and documenting process changes are key to maintaining smooth operations. Employers often value administrators who are adaptable and can balance technical know-how with strong communication skills across departments.

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Encompass 360 jobs near you
Infographic showing various Encompass 360 job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $71,690 per year, or $34.5 per hour.

Mortgage System Analyst (Encompass)

FirstBank

Birmingham, AL

Full-time

Re-posted 23 days ago

Job description

Summary:
This role will support the Encompass mortgage originating system effectiveness and operating efficiency by maintaining various system components, routine review of configuration and usage as well as being a point of contact for general technical questions. 
 
Essential Duties and Responsibilities:
  • Support the deployment of approved system change requests and enhancements to Encompass system functionality.
  • Assist Compliance in ensuring Encompass is functioning consistently in accordance with applicable laws and regulations relating to mortgage lending and information security.
  • Maintain users, roles, profiles, security settings, and loan access settings.
  • Maintain business rules for data entry, workflow progression and regulatory compliance as requested by each business group.
  • Maintain loan setup settings as applicable to ongoing business needs.
  • Maintain complete document library, build custom documents as needed and maintain eFolder settings to ensure preservation of a complete paperless environment with requisite document retention. Create and maintain report library and build custom reports as necessary for business groups.
  • Create custom fields, documents, and data entry forms.
  • Perform routine review of code, configuration, data, and usage to ensure long-term viability, integrity, and adoption of the program.
  • Provide technical documentation on all process, feature, and workflow changes for proper documentation for communication to end users.
  • Assist with system training initiatives.
  • Gathers end-user feedback regarding service and addresses issues.
  • Ensure all support requests are processed timely and accurately, providing tier two support to various user groups.
  • Provide additional training as needed.
 
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education and/or Experience  
  • Minimum 5+ years’ mortgage banking industry experience.
  • Minimum 5+ years’ experience as an LOS Administrator with Encompass 360 Banker Edition or equivalent mortgage banking LOS.
  • Bachelor's degree in a related Business or Computer Sciences discipline or 5 years equivalent work experience.
  • Experience with Microsoft Office Products, including Word, Excel, Power Point, Visio, etc.
  • Experience with Microsoft Visual Basic/VB.Net syntax.
  • Advanced MS Excel experience preferred.
  • SQL experience with databases and query logic preferred.
 
Skills and Abilities   
  • Strong analytical and problem-solving skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
  • Excellent written and verbal communication skills.
  • Experience working with and drafting requirements for application developers.
  • Highly detailed and organized. Successfully engage in multiple initiatives simultaneously.

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