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Employee Navigator Jobs in Raleigh, NC (NOW HIRING)

HEALTH CONNECT AMERICA, INC

Therapist

Durham, NC · On-site

Employee Assistance Program (EAP) including 8 mental health counseling sessions annually * Paid ... Access to a Health Navigator * 401(k) Retirement Plan * Benefits Hub and Tickets at Work ...

HEALTH CONNECT AMERICA, INC

Therapist

Durham, NC · On-site

Employee Assistance Program (EAP) including 8 mental health counseling sessions annually * Paid ... Access to a Health Navigator * 401(k) Retirement Plan * Benefits Hub and Tickets at Work ...

HEALTH CONNECT AMERICA, INC

Therapist

Durham, NC · On-site

Employee Assistance Program (EAP) including 8 mental health counseling sessions annually * Paid ... Access to a Health Navigator * 401(k) Retirement Plan * Benefits Hub and Tickets at Work ...

HEALTH CONNECT AMERICA, INC

Therapist

Durham, NC

Employee Assistance Program (EAP) including 8 mental health counseling sessions annually * Paid ... Access to a Health Navigator * 401(k) Retirement Plan * Benefits Hub and Tickets at Work ...

HEALTH CONNECT AMERICA, INC

Therapist

Durham, NC · On-site

Employee Assistance Program (EAP) including 8 mental health counseling sessions annually * Paid ... Access to a Health Navigator * 401(k) Retirement Plan * Benefits Hub and Tickets at Work ...

HEALTH CONNECT AMERICA, INC

Therapist

Durham, NC

Employee Assistance Program (EAP) including 8 mental health counseling sessions annually * Paid ... Access to a Health Navigator * 401(k) Retirement Plan * Benefits Hub and Tickets at Work ...

HEALTH CONNECT AMERICA, INC

Therapist

Durham, NC · On-site

Employee Assistance Program (EAP) including 8 mental health counseling sessions annually * Paid ... Access to a Health Navigator * 401(k) Retirement Plan * Benefits Hub and Tickets at Work ...

HEALTH CONNECT AMERICA, INC

Therapist

Durham, NC · On-site

Employee Assistance Program (EAP) including 8 mental health counseling sessions annually * Paid ... Access to a Health Navigator * 401(k) Retirement Plan * Benefits Hub and Tickets at Work ...

HEALTH CONNECT AMERICA, INC

Therapist

Durham, NC · On-site

Employee Assistance Program (EAP) including 8 mental health counseling sessions annually * Paid ... Access to a Health Navigator * 401(k) Retirement Plan * Benefits Hub and Tickets at Work ...

Melio

Senior Account Executive - UHV Payors

Raleigh, NC · On-site +1

Power user of sales tools like Salesforce, Outreach, Gong, Apollo, and LinkedIn Sales Navigator. A ... We strive to make each and every employee feel valued and appreciated. * The annual base salary ...

Infoblox

Business Development Representative

Raleigh, NC · On-site

... Navigator, and 6sense to drive real business outcomes * Ability to work fluently with AI to create ... Understand the trends by employee size/vertical/solution, craft your own prospecting programs and ...

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Employee Navigator information

See Raleigh, NC salary details

$13

$22

$32

How much do employee navigator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for employee navigator in Raleigh, NC is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.28 per hour, depending on experience, location, and employer.

What is an employee navigator?

An Employee Navigator is responsible for managing and supporting employee benefits, enrollment, and HR software systems. They assist employees with benefits selection, troubleshoot system issues, and ensure compliance with company policies and regulations. This role often involves working closely with HR teams, insurance providers, and payroll departments to streamline benefits administration. Strong customer service, technical skills, and attention to detail are essential for success in this position.

What are the key skills and qualifications needed to thrive in the employee navigator position?

To thrive as an Employee Navigator, you need a solid understanding of benefits administration, HR processes, and customer support, usually supported by experience in human resources or employee benefits. Familiarity with HRIS platforms, benefits management systems, and regulatory compliance tools is typically required. Strong interpersonal skills, clear communication, and problem-solving abilities set exceptional employees apart in this role. These skills and qualities are essential for accurately advising employees, ensuring a seamless benefits experience, and maintaining compliance with company and legal standards.

What are the primary challenges faced by employee navigators and how are they typically addressed?

Employee Navigators often face challenges such as staying up-to-date with changing benefits regulations, effectively communicating complex information to diverse employee populations, and resolving sensitive or urgent benefits issues. To address these challenges, they receive ongoing training in compliance and benefits updates, utilize robust HR platforms for quick information retrieval, and develop clear communication materials to support employees. Most organizations encourage collaboration between Employee Navigators, HR teams, and external benefits vendors to streamline processes and resolve escalated cases efficiently. This supportive structure helps Employee Navigators deliver a smooth benefits experience and maintain high employee satisfaction.

How do I get to Employee Navigator?

Employee Navigator is a software platform used for benefits administration and HR management. To access it, you typically visit the login page provided by your employer or benefits administrator and sign in using your credentials. Ensure you have internet access and any required security measures, such as two-factor authentication, in place.

What are the pros and cons of Employee Navigator?

Employee Navigator is a benefits administration platform used by HR professionals and benefits administrators to manage employee benefits, compliance, and enrollment processes. Its advantages include streamlined workflows, automation features, and integration capabilities, while drawbacks can involve a learning curve for new users and potential limitations in customization for complex benefit plans.

What are popular job titles related to Employee Navigator jobs in Raleigh, NC?

For Employee Navigator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Employee Navigator jobs in Raleigh, NC look for?

The top searched job categories for Employee Navigator jobs in Raleigh, NC are:

Employee Navigator jobs near you
Infographic showing various Employee Navigator job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,334 per year, or $22.3 per hour.

Therapist

Durham, NC • On-site

HEALTH CONNECT AMERICA, INC
Offices of Mental Health Practitioners • 1 - 5K employees
Learn more about HEALTH CONNECT AMERICA, INCexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Health Connect America rating

3.4

Company rating: 3.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Overview: Immediate interview available!
After applying, watch for a text and email invite to complete a short AI-powered interview through our partner, Take2 - it's fast, flexible, and helps move you through the process sooner.
Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most.
For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina - specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.
When you join Pinnacle, you're not just joining an organization - you're joining a community of professionals who show up every day because they genuinely believe in this work.
Pinnacle Family Services is part of Health Connect America, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment - compassionate, client-centered care that meets people where they are and walks alongside them toward something better.
Come make a difference and grow with us.
Health Connect America Family of Brands
Responsibilities: If you're someone who believes that personalized, evidence-based mental health care can change lives, this role was built for you. As a Therapist at Health Connect America, you'll provide high-quality therapeutic services, supporting clients' mental health and well-being while collaborating with multidisciplinary teams to ensure comprehensive, client-centered care.
What You'll Do As a Therapist, you'll deliver clinical care, develop treatment plans, and support clients in achieving their goals. Day to day, you can expect to:
  • Conduct comprehensive biopsychosocial assessments and create individualized treatment plans in collaboration with clients, families, and treatment teams
  • Deliver therapeutic interventions through individual, group, and family sessions to address mental health challenges such as anxiety, depression, trauma, and behavioral disorders
  • Monitor client progress, adjusting treatment plans as needed, and provide crisis intervention when necessary
  • Maintain accurate, timely documentation of all interactions, treatment plans, and progress notes per company and regulatory standards
  • Collaborate with multidisciplinary teams and participate in treatment meetings to ensure holistic, coordinated care
  • Connect clients and families with additional resources and support services to address broader needs
  • Participate in outreach and community engagement to promote services and attract new clients
What to Expect This role is dynamic and client-focused, requiring clinical skill, strong communication, and organizational abilities. You'll work directly with individuals and families, balancing direct care, collaboration, and ongoing professional development.
Licensed clinicians must adhere to regulatory and organizational standards, maintain accurate documentation, and stay current with best practices and professional development.
Supporting Quality & Compliance You'll ensure all services comply with Health Connect America policies, state regulations, and professional standards. Through evidence-based care, timely documentation, and client-centered collaboration, you'll help maintain high-quality mental health services that support positive outcomes for individuals and families.
Qualifications: We welcome candidates who bring a genuine commitment to children and families and meet the following qualifications:
  • Master's Degree in Human Services or a related field
  • Must hold one of the following licenses in the state of North Carolina: LPCA, LCSWA, LMFTA or LCASA.
Be Well with HCA We recognize that people who care for others need support themselves. Health Connect America offers a comprehensive benefits package to support your professional and personal well-being:
  • Flexible scheduling and a culture that values work/life balance
  • Employee Assistance Program (EAP) including 8 mental health counseling sessions annually
  • Paid time off and paid holidays for full-time employees
  • Medical, dental, vision, and voluntary insurance options
  • Health Savings Account with company contribution
  • Dependent Daycare Flexible Spending Account
  • Access to a Health Navigator
  • 401(k) Retirement Plan
  • Benefits Hub and Tickets at Work - exclusive savings and perks for everyday life
Ready to Make a Difference? Join a team where your contributions truly make a difference in the lives of children, youth, and families. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and its companies is contingent upon successful completion of a comprehensive background investigation.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis prohibited under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters .

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