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Employee Navigator Jobs in Raleigh, NC (NOW HIRING)

MDS Communications

Remote Call Center Sales Rep

Cary, NC · Remote

$15 - $16/hr

... the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and ... MDS pays 75% of base employee premiums. Paid time off. The opportunity to advance to management ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

... the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and ... MDS pays 75% of base employee premiums. Paid time off. The opportunity to advance to management ...

MDS Communications

Remote Call Center Sales Agent

Cary, NC · Remote

$15 - $16/hr

... the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and ... MDS pays 75% of base employee premiums. Paid time off. The opportunity to advance to management ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

... the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and ... MDS pays 75% of base employee premiums. Paid time off. The opportunity to advance to management ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

... the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and ... MDS pays 75% of base employee premiums. Paid time off. The opportunity to advance to management ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

... the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and ... MDS pays 75% of base employee premiums. Paid time off. The opportunity to advance to management ...

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All JobsEmployee Navigator JobsEmployee Navigator Jobs in Raleigh, NC

Employee Navigator information

See Raleigh, NC salary details

$13

$22

$32

How much do employee navigator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for employee navigator in Raleigh, NC is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.28 per hour, depending on experience, location, and employer.

What is an employee navigator?

An Employee Navigator is responsible for managing and supporting employee benefits, enrollment, and HR software systems. They assist employees with benefits selection, troubleshoot system issues, and ensure compliance with company policies and regulations. This role often involves working closely with HR teams, insurance providers, and payroll departments to streamline benefits administration. Strong customer service, technical skills, and attention to detail are essential for success in this position.

What are the key skills and qualifications needed to thrive in the employee navigator position?

To thrive as an Employee Navigator, you need a solid understanding of benefits administration, HR processes, and customer support, usually supported by experience in human resources or employee benefits. Familiarity with HRIS platforms, benefits management systems, and regulatory compliance tools is typically required. Strong interpersonal skills, clear communication, and problem-solving abilities set exceptional employees apart in this role. These skills and qualities are essential for accurately advising employees, ensuring a seamless benefits experience, and maintaining compliance with company and legal standards.

What are the primary challenges faced by employee navigators and how are they typically addressed?

Employee Navigators often face challenges such as staying up-to-date with changing benefits regulations, effectively communicating complex information to diverse employee populations, and resolving sensitive or urgent benefits issues. To address these challenges, they receive ongoing training in compliance and benefits updates, utilize robust HR platforms for quick information retrieval, and develop clear communication materials to support employees. Most organizations encourage collaboration between Employee Navigators, HR teams, and external benefits vendors to streamline processes and resolve escalated cases efficiently. This supportive structure helps Employee Navigators deliver a smooth benefits experience and maintain high employee satisfaction.

What are popular job titles related to Employee Navigator jobs in Raleigh, NC?

For Employee Navigator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Employee Navigator jobs in Raleigh, NC look for?

The top searched job categories for Employee Navigator jobs in Raleigh, NC are:

Employee Navigator jobs near you
Infographic showing various Employee Navigator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $46,334 per year, or $22.3 per hour.

Employee Benefits Account Executive

The Misch Group

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision

Re-posted 14 days ago

Job description

Description
This is a client-facing position and with competencies and advanced knowledge of benefit programs, HR  administrative functions, underwriting principles, medical funding arrangements, and plan design options.  Emphasis on proactive client service and main liaison between the client and carrier/vendors. 

Key Responsibilities

∙ Overall client lead for implementation, renewal, open enrollment, and ongoing service. ∙ Onboard new clients by working with incumbent carriers for takeover information, prepare internal new  business documentation, ensure carrier appointment/licensing paperwork is in place. 

∙ Lead renewal process with carriers, negotiations, and plan alternatives, with or without VP of Operations,  depending on account size and complexity. 

∙ Lead the RFP process; spreadsheet and compare carrier proposals, ensure accuracy and alignment with  client objectives; ability to make recommendations to VP of Operations and/or Producer. ∙ Prepare and present proposals with recommendations to client; include contribution modeling and plan  modeling such as HRA impact, with team assistance as needed. 

∙ Proactively assist with compliance and/or ACA requirements such as determining affordability rate, PCORI  fee responsibility, and understanding/modeling A and B potential penalties. 

∙ Lead open enrollment process, conduct open enrollment meetings virtually or in-person. ∙ Understand, implement, and manage eligibility process and support clients utilizing internal resources,  carrier portals and/or enrollment platforms. 

∙ Remain current on vendor/carrier plans and programs, industry trends and legislation. ∙ Consistently follow client service workflows and appropriately engage internal resources and escalate as  necessary. 

∙ Develop and maintain positive working relationships by collaborating with coworkers and carriers/partners. ∙ Assist other team members and act as a backup as needed. 


Skills, Knowledge and Expertise

∙ Prior broker experience, 5-8 years in a similar role or Human Resources benefits role. ∙ Advanced knowledge of medical, dental, vision and ancillary benefits. 
∙ Proficient understanding of ALE rules and regulations, such as ACA, COBRA, HIPAA, Section 125,  Wrap Documents, 5500 requirements. 
∙ Microsoft Office suite experience required (Excel, Word, PowerPoint). 
∙ Familiar with Employee Navigator, HRIS systems, EDI process with carriers is a plus. ∙ Detail oriented and well organized with a sense of urgency, be a problem solver, servant leader, and a  good communicator. 
∙ Team player with the ability to build rapport, confidence, and trust externally and internally.