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Employee Assistance Program Specialist Jobs (NOW HIRING)

Trinity Services, Inc.

Program Specialist

Frankfort, IL · On-site

$45K/yr

Program Specialists focus on domains such as personal care, recreation/leisure, vocational, safety ... Financial Assistance Program (Cookie Jar) * Employee Referral Program (Bounty Bucks) DISCLAIMER:

Emerson

Program Specialist (Hybrid)

Marshalltown, IA · Hybrid

Based in Marshalltown, IA , the Program Specialist is responsible for driving the day-to-day ... coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups ...

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Employee Assistance Program Specialist information

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$27K

$68K

$121.5K

How much do employee assistance program specialist jobs pay per year?

As of Aug 8, 2026, the average yearly pay for employee assistance program specialist in the United States is $68,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $86,000.00 per year, depending on experience, location, and employer.

What is an employee assistance program specialist?

Employee Assistance Program (EAP) Specialists are professionals who help employees address personal or work-related problems that may affect their job performance, health, or well-being. They provide confidential counseling, referrals, and support services for issues such as stress, mental health, substance abuse, family concerns, and more. EAP Specialists often work within organizations or through external agencies to promote a healthy work environment and improve employee productivity. Their services are typically offered at no cost to employees and are designed to be confidential and easily accessible.

What are the key skills and qualifications needed to thrive as an employee assistance program specialist, and why are they important?

To thrive as an Employee Assistance Program Specialist, you need a background in counseling, social work, or psychology, often supported by a relevant degree and professional licensure such as LPC, LCSW, or LMFT. Familiarity with case management software, EAP assessment tools, and confidentiality regulations like HIPAA is typically required. Exceptional listening, problem-solving, and interpersonal skills help you build trust and effectively support employees through personal and workplace challenges. These competencies are crucial for promoting employee well-being, ensuring effective intervention, and maintaining compliance with ethical and legal standards.

What is the difference between Employee Assistance Program Specialist vs Employee Wellness Coordinator?

AspectEmployee Assistance Program SpecialistEmployee Wellness Coordinator
CredentialsTypically requires counseling or mental health certifications, such as LPC or LCSWOften requires health promotion or wellness certifications, like CHES or health coaching credentials
Work EnvironmentWorks within HR or Employee Assistance Programs, providing confidential supportFocuses on designing and implementing wellness programs, often in HR or corporate settings
Employer & Industry UsageCommon in healthcare, corporate, and government sectors for employee mental health supportUsed across industries to promote overall employee health and prevent burnout

The Employee Assistance Program Specialist primarily offers confidential mental health and counseling support to employees, often requiring mental health certifications. In contrast, the Employee Wellness Coordinator focuses on developing and managing wellness initiatives to improve employee health and engagement. Both roles aim to enhance employee well-being but differ in their focus and qualifications.

How does an employee assistance program specialist typically collaborate with HR and management to support employees?

Employee Assistance Program (EAP) Specialists regularly work alongside HR teams and management to identify employee needs and address workplace challenges. They may provide guidance on sensitive issues, facilitate referrals to counseling services, and offer training on topics such as stress management or conflict resolution. EAP Specialists also contribute to policy development and crisis intervention planning to promote a healthy work environment, ensuring that both employees and leadership understand available resources and how to access them.
More about Employee Assistance Program Specialist jobs
What job categories do people searching Employee Assistance Program Specialist jobs look for? The top searched job categories for Employee Assistance Program Specialist jobs are:
Employee Assistance Program Specialist jobs near you
Infographic showing various Employee Assistance Program Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $68,012 per year, or $32.7 per hour.

Employee Assistance Program Counselor

City of Albuquerque, NM

Albuquerque, NM • On-site

$75K - $79K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Salary : $75,795.20 - $79,643.20 Annually
Location : Albuquerque, NM
Job Type: Full Time
Job Number: 2601302
Department: Finance & Admin Services
Division: FA-Employee Health Svcs
Opening Date: 07/20/2026
Closing Date: 8/3/2026 11:59 PM Mountain
Bargaining Unit: NU
Position Summary
Provide counseling services for the City of Albuquerque's Employee Assistance Program (EAP); coordinate assigned activities with other divisions and outside agencies; provide highly responsible and complex administrative support to the EAP Manager.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Essential and Supplemental Functions
SSENTIAL FUNCTIONS: Essential functions may include, but are not limited to thefunctions listed below. Must be able to perform the essential functions of thejob with or without a reasonable accommodation.
  1. Provide counseling services to city employees and eligible family members; identify safety issues; evaluate and identify course of treatment; provide referral services as needed.
  2. Coordinate care with a variety of internal and external agencies including medical facilities, private/public/non-profit counseling practices, and Risk Management.
  3. Perform case management and employee monitoring services including, but not limited to, session scheduling, monitoring treatment plans, and termination of clients.
  4. Maintain documentation for all services provided, including any employee contracts, in accordance with all applicable regulations and laws.
  5. Maintain and protect client confidentiality.
  6. Provide training to internal and external departments regarding EAP services.
  7. Create content for the EAP newsletter, email notifications, presentations and trainings.
  8. Generate reports regarding EAP utilization and other trends and present information.
  9. Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
  10. Perform crisis intervention and de-escalation of probable violent situations.
  11. Inform EAP Manager of potentially dangerous situations.
  12. Participate in the development and implementation of goals, objectives, policies, and priorities; recommend and implement resulting policies and procedures.
SUPPLEMENTAL FUNCTIONS:
  1. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of employee assistance programs.
  2. Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements
Master's degree from an accredited college or university in psychology, counseling or social work; and
Four (4) years of experience as a licensed counselor providing direct counseling services to clients.
Employee Assistance Program (EAP) experience preferred.
State of New Mexico Licensed Independent Social Worker (LISW) preferred.
Certified as an Employee Assistance Professional (CEAP) preferred
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
State of New Mexico Licensed Professional Clinical Counselor (LPCC), Licensed Mental Health Counselor (LMHC), Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW).
Working Conditions
Environmental:
Office environment; exposure to computer screens.
Physical:
Essential supplemental functions may require maintaining physical condition necessary for sitting or standing for prolonged periods to time; moderate or light lifting or carrying.
Total Rewards. Total You.
The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!
Paid holidays? Check
Paid parental leave? Check
Paid birthdays off? Check
Vacation and sick leave starting Day 1? Check and check
Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.
01
Identify which State of New Mexico licensure you possess. Select all that apply.
  • Licensed Professional Clinical Counselor
  • Licensed Mental Health Counselor
  • Licensed Master Social Worker
  • Licensed Clinical Social Worker
  • Licensed Independent Social Worker

02
Do you possess a Master's degree from an accredited college or university in psychology, counseling, or social work?
  • Yes
  • No

03
Do you possess Employee Assistance Program (EAP) experience?
  • Yes
  • No

04
Do you possess an Employee Assistance Professional (CEAP) certification?
  • Yes
  • No

05
Do you possess four (4) years of experience as a licensed counselor providing direct counseling services to clients?
  • Yes
  • No

06
Do you possess a valid New Mexico Driver's License, or have the ability to obtain by date of hire (attach a copy of your Driver's License)?
  • Yes
  • No

07
Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).
  • No High School Diploma
  • High School Diploma or GED
  • Non/degree accredited- Some College
  • Associates
  • Bachelors
  • Masters
  • Juris Doctorate
  • Doctorate

08
Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.
  • No experience
  • 1 to less than 6 months
  • 6 to less than 12 months
  • 1 year to less than 2 years
  • 2 years to less than 3 years
  • 3 years to less than 4 years
  • 4 years to less than 5 years
  • 5 years to less than 6 years
  • 6 years to less than 7 years
  • 7 years to less than 8 years
  • 8 years to less than 9 years
  • 9 years to less than 10 years
  • 10 years to less than 11 years
  • 11 years to less than 12 years
  • 12 years to less than 13 years
  • 13 or more years

Required Question

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