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Employee Assistance Program Coordinator Jobs in Rochester, NY

Nascentia Health

MLTC Care Coordinator

Rochester, NY · On-site

$20 - $25/hr

Care Coordinator I Syracuse, NY Office I Rome, NY Office I Rochester, NY Office Supporting Seamless ... Employee Assistance Program (EAP) * Much More! _____ About Nascentia Health: Nascentia Health is ...

Nascentia Health

MLTC Care Coordinator

Rochester, NY · On-site

$20 - $25/hr

Care Coordinator I Syracuse, NY Office I Rome, NY Office I Rochester, NY Office Supporting Seamless ... Employee Assistance Program (EAP) * Much More! _____ About Nascentia Health: Nascentia Health is ...

Gleason

Customer Program Manager

Rochester, NY · On-site

$80K - $120K/yr

Tuition Assistance Program * Employee Assistance Program * Formal and informal Development ... Close coordination with organization managers/leads to keep programs on schedule. Create and ...

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All JobsEmployee Assistance Program JobsEmployee Assistance Program Coordinator JobsEmployee Assistance Program Coordinator Jobs in Rochester, NY

Employee Assistance Program Coordinator information

See Rochester, NY salary details

$26.6K

$53.5K

$91.3K

How much do employee assistance program coordinator jobs pay per year?

As of Sep 6, 2026, the average yearly pay for employee assistance program coordinator in Rochester, NY is $53,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $62,700.00 per year, depending on experience, location, and employer.

What is an Employee Assistance Program Coordinator?

An Employee Assistance Program (EAP) Coordinator is a professional responsible for managing and promoting employee assistance programs within an organization. Their role involves connecting employees to resources for mental health, counseling, substance abuse, and other personal or work-related challenges. EAP Coordinators ensure confidentiality, coordinate with service providers, and often provide training or awareness sessions to staff. They play a key role in supporting employee well-being and fostering a healthy workplace environment.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program Coordinator?

To thrive as an Employee Assistance Program Coordinator, you need a background in counseling, psychology, or social work, often supported by a relevant bachelor's or master's degree and professional licensure. Familiarity with case management systems, mental health assessment tools, and confidentiality regulations is typically required. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities help build trust and effectively support employees through challenging situations. These skills ensure employees receive appropriate guidance and resources, promoting workplace well-being and productivity.

What are some common challenges faced by Employee Assistance Program Coordinators, and how can they be addressed?

Employee Assistance Program (EAP) Coordinators often encounter challenges such as maintaining employee confidentiality, managing high caseloads, and ensuring employees are aware of available resources. Balancing the needs of employees with organizational goals can be complex, especially when dealing with sensitive issues. To address these challenges, coordinators can establish clear communication protocols, engage in regular training on confidentiality and crisis management, and collaborate closely with HR and management to promote program visibility and trust among employees.

What is the difference between Employee Assistance Program Coordinator vs Employee Wellness Coordinator?

AspectEmployee Assistance Program CoordinatorEmployee Wellness Coordinator
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; certifications like EAP certification are commonOften requires a bachelor's degree in health promotion, wellness, or related area; certifications like wellness coaching may be preferred
Work EnvironmentWorks within HR or Employee Assistance Programs, providing confidential support and counselingWorks in corporate wellness programs, focusing on health promotion and preventive initiatives
Employer & Industry UsageCommon in large organizations, healthcare, and employee support servicesFound in corporate settings, focusing on overall employee health and wellness

The main difference is that Employee Assistance Program Coordinators primarily provide confidential counseling and support for personal or work-related issues, while Employee Wellness Coordinators focus on promoting overall health and wellness initiatives. Both roles aim to improve employee well-being but differ in scope and daily responsibilities.

What job categories do people searching Employee Assistance Program Coordinator jobs in Rochester, NY look for?

The top searched job categories for Employee Assistance Program Coordinator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Employee Assistance Program Coordinator jobs?

Cities near Rochester, NY with the most Employee Assistance Program Coordinator job openings:

Employee Assistance Program Coordinator jobs near you

Program Assistant

Mid-Erie Mental Health Services, Inc

Rochester, NY • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Endeavor Health Services is looking for full-time Program Assistant to join our clinic in Rochester, New York! This clinic offers mental health services, substance use services, domestic violence program, anger management program and sexual abuse prevention program. 

The PROGRAM ASSISTANT functions as a member of the clinic treatment team providing assistance to the staff responsible for providing service to our forensic clinic and is under the direct supervision of the Program Manager. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Complete reports to referral sources as required.
  • Complete authorization forms to send to managed care companies for clients in program.
  • Care coordination (written or telephonic) with referral sources and other entities as required.
  • Coordinate and complete drug screens for clients.
  • Assist counselors with documentation according to agency standards.
  • Assist counselors with clients in crisis.     
  • Consults with staff psychiatrist who is responsible for psychiatric and medication evaluation.
  • Conducts discharge planning conferences and makes follow-up contacts as necessary.
  • Maintains cultural sensitivity and competence with respect to agency consumers and their families, as well as other employees and suppliers.
  • Responsible for ensuring compliance with all agency policies, procedures and governmental regulations including, but not limited to HIPAA.   

Qualifications

  • Associates or Bachelor's Degree (preferred) in Human Services or related field
  • Microsoft Office experience is required
  • Experience working with Cerner or similar behavioral health software preferred

Endeavor Health Services is a private, not-for-profit corporation dedicated to the development of accessible and effective services, driven towards improving the emotional wellness and behavioral health of residents of Western New York, Rochester, and the surrounding communities.

We offer competitive salaries and an array of employee benefits, including:

  • Medical
  • Dental
  • Company Paid Vision and Life Insurance
  • Company Paid Long Term Disability
  • Supplemental Life and AD&D
  • Supplemental Short Term Disability 
  • 401 (K) retirement savings plan with company contribution
  • 10 paid holiday
  • Generous paid vacation
  • Paid sick time
  • Employee Assistance Program

Salary $18.13 - $22.66 per hour depending on education and experience.

Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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