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Empathetic Listener Jobs in Springfield, IL (NOW HIRING)

Cedarhurst

Certified Nursing Assistant

Springfield, IL · On-site

$17/hr

We expect every team member to be passionate, trustworthy, empathetic, positive, respectful, and ... Listens to and understands the problems of residents and reports observations immediately to the ...

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All JobsEmpathetic Listener JobsEmpathetic Listener Jobs in Springfield, IL

Empathetic Listener information

See Springfield, IL salary details

$9

$28

$77

How much do empathetic listener jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for empathetic listener in Springfield, IL is $28.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.16 and $33.83 per hour, depending on experience, location, and employer.

What is an Empathetic Listener job?

An Empathetic Listener is someone who provides a supportive and nonjudgmental space for individuals to express their thoughts and emotions. Their role involves actively listening, showing understanding, and offering encouragement without giving direct advice or judgment. This job is valuable in counseling, customer service, coaching, and peer support roles, where emotional intelligence and patience are essential. Empathetic listeners help people feel heard and validated, fostering trust and connection.

What are some typical challenges faced by an Empathetic Listener, and how are they addressed?

Empathetic Listeners often encounter emotionally charged conversations that require careful handling and strong boundaries to avoid compassion fatigue. Balancing active listening with providing appropriate resources or referrals, while maintaining confidentiality and neutrality, can also be demanding. Many organizations offer regular supervision, peer support, and training to help listeners manage stress and process challenging interactions. Building self-care routines and utilizing available support mechanisms are important for long-term effectiveness and well-being in this role.

How to become a paid empathetic listener?

To become a paid empathetic listener, develop strong communication and active listening skills, often through training or certification programs such as counseling or coaching courses. Gaining experience in roles like customer service, mental health support, or peer counseling can also help, and building a reputation for empathy can lead to paid opportunities in coaching, therapy, or support services.

What are the key skills and qualifications needed to thrive in the Empathetic Listener position, and why are they important?

To excel as an Empathetic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or social work is often advantageous. Familiarity with client management systems and adherence to ethical guidelines or certifications, such as Mental Health First Aid, may be required. Exceptional interpersonal communication, patience, and cultural sensitivity are vital soft skills for this position. These attributes are critical for building trust, supporting individuals effectively, and facilitating meaningful conversations in various support environments.

Can you really get paid to be an empathetic listener?

Empathetic listening is a key skill for roles such as counselors, therapists, social workers, and customer service representatives, and these positions often offer compensation. While the job involves active listening and emotional support, earning depends on the specific role, experience, and employer, with some positions requiring certifications or training.

Is empathetic listener legit?

An empathetic listener is a real role that involves actively understanding and sharing the feelings of others, often in counseling, customer service, or support environments. The position typically requires strong communication skills and emotional intelligence, and it is recognized as a legitimate job in various industries. Certification or training in active listening or counseling can enhance credibility and effectiveness in this role.

Can I get paid to be a listener?

Empathetic listeners can be paid in roles such as counselors, therapists, or customer service representatives, where active listening is essential. These jobs often require relevant training, certifications, or experience, and may involve working in mental health, healthcare, or support environments.
What are the most commonly searched types of Empathetic Listener jobs in Springfield, IL? The most popular types of Empathetic Listener jobs in Springfield, IL are:
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Empathetic Listener jobs near you
Infographic showing various Empathetic Listener job openings in Springfield, IL as of July 2026, with employment types broken down into 69% Full Time, 26% Part Time, 3% Temporary, and 2% Contract. Highlights an 92% In-person, 5% Hybrid, and 3% Remote job distribution, with an average salary of $59,574 per year, or $28.6 per hour.
ACCOUNT EXECUTIVE

ACCOUNT EXECUTIVE

WOODWARD COMMUNICATIONS INC

Springfield, IL • On-site

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Overall Responsibilities:
  • Represent the company in a professional manner.
  • Build strong relationships with clients through understanding of clients' business and only recommending appropriate marketing plans that may include other stations, schedules, promotions, digital products and events.
  • Responsible for meeting or exceeding all revenue goals through selling/upselling/cross-selling current clients and expanding station revenue base by prospecting for new business leads.
  • Maintain strong collections by adhering to the credit terms.
  • Actively participate in the Great Game of Business philosophies to ensure the success of the broadcast division.
  • Maintain a "customer comes first" environment with pro-active commitment to internal and external customer service.

Specific Responsibilities:
  • Propose a complete marketing plan to match clients' needs that includes broadcast and digital. Display skill in needs analysis, overcoming objections, and closing while always working to establish a relationship with clients.
  • Work to meet or exceed monthly sales revenue and progress goals that include radio and digital (owned/operated and programmatic) components as mutually agreed upon with the sales manager.
  • Inform clients of station credit/collection terms at time of sale and ensure timely collection of amounts due. Consistently review monthly aging reports to ensure timely collection of monies due. Work with the Business Manager and adhere to any credit terms set up for specific clients (such as cash-in-advance or special credit terms).
  • Service, sell, and upsell clients. Present additional opportunities that include digital products to clients that expand their present advertising investment with the station as long as it works for a client's specific need.
  • Pursue sales to inactive accounts from assigned list and prospect for new unclaimed accounts in the market (with a specific focus on local/direct business).
  • Stay informed and up-to-date on market conditions and all competitive media. Recognize and communicate stations' position in the advertising market. Educate clients on all available media opportunities in WCM's current markets.
  • Set performance goals with the General Sales Manager: short, medium, and long-range goals must be established.
  • Maintain a daily planning system, keep record of appointments, future tasks and deadlines, client copy changes, and other pertinent information.
  • Communicate clearly with:
  • Clients (external)
  • Co-workers (internal) by following proper channels of communication via voice, written, etc.
  • Maintain a neat and professional appearance as defined by the Woodward Community Media dress code policy.
  • Assist at large station events throughout the year as needed.
  • Other duties as assigned.

Behavior: Be a team player. Respectful of others' time and their responsibilities. Conduct self in a professional manner that enhances one's own self-image and the company's image. Self-starter. Trustworthy. Highly motivated. Persuasive. Exhibits positive, professional, and constructive behavior while working with co-workers and clients. Empathetic. Maintain a valid driver's license and adequate automobile insurance.
Skills: Good listening and communication skills. Proficient in basic software programs like Windows, Google Suite, Microsoft Office, etc. Ability to gather information and draw conclusions quickly.
Knowledge: College degree or successful proven career track plus a minimum of two years' business, marketing, or sales experience or equivalent career track.
Benefits:
Health, Dental, Vision, Flexible Spending, Health Savings Account, Life, AD&D, Critical Illness, Accident, Hospital Indemnity, 401(k) with employer match, Employee Stock Ownership Program, Paid time off, Maternity leave, Parental leave, Caregiver leave, Employee Assistance Program, Travel Assistance, Funeral Planning.

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