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Emergency Service Supervisor Jobs (NOW HIRING)

GardaWorld

Field Service Supervisor

Hyattsville, MD · On-site

$65K/yr

As the Field Services Supervisor in Washington, DC, you'll be the vital link between our ... Maintain thorough knowledge of post specifications, emergency procedures, and client policies ...

GardaWorld

Field Service Supervisor

Syracuse, NY · On-site

$62K/yr

As the Field Services Supervisor in Syracuse, NY you'll be the vital link between our organization ... Maintain thorough knowledge of post specifications, emergency procedures, and client policies ...

GardaWorld

Field Service Supervisor

Washington, DC · On-site

$65K/yr

As the Field Services Supervisor in Washington, DC, you'll be the vital link between our ... Maintain thorough knowledge of post specifications, emergency procedures, and client policies ...

GardaWorld

Field Service Supervisor

Syracuse, NY · On-site

$62K/yr

As the Field Services Supervisor in Syracuse, NY you'll be the vital link between our organization ... Maintain thorough knowledge of post specifications, emergency procedures, and client policies ...

HiFyve

Field Service Supervisor

Freeport, NY

$130K - $160K/yr

HVAC Field Service Supervisor Salary: $130,000 - $160,000 Overview We are seeking a highly skilled ... Coordinate daily workload, prioritize emergency calls, and support technicians in meeting schedule ...

GardaWorld

Field Service Supervisor

Hyattsville, MD · On-site

$65K/yr

As the Field Services Supervisor in Washington, DC, you'll be the vital link between our ... Maintain thorough knowledge of post specifications, emergency procedures, and client policies ...

GardaWorld

Field Service Supervisor

Manhattan, NY · On-site

$27.45/hr

As the Field Services Supervisor in New York, NY you'll be the vital link between our organization ... Maintain thorough knowledge of post specifications, emergency procedures, and client policies ...

GardaWorld

Field Service Supervisor

Pittsburgh, PA · On-site

As the Field Services Supervisor in Pittsburgh, PA you'll be the vital link between our ... Maintain thorough knowledge of post specifications, emergency procedures, and client policies ...

GardaWorld

Field Service Supervisor

Syracuse, NY · On-site

$62K/yr

As the Field Services Supervisor in Syracuse, NY you'll be the vital link between our organization ... Maintain thorough knowledge of post specifications, emergency procedures, and client policies ...

GardaWorld

Field Service Supervisor

Syracuse, NY · On-site

$62K/yr

As the Field Services Supervisor in Syracuse, NY you'll be the vital link between our organization ... Maintain thorough knowledge of post specifications, emergency procedures, and client policies ...

GardaWorld

Field Service Supervisor

Pittsburgh, PA · On-site

As the Field Services Supervisor in Pittsburgh, PA you'll be the vital link between our ... Maintain thorough knowledge of post specifications, emergency procedures, and client policies ...

GardaWorld

Field Service Supervisor

Washington, DC · On-site

$65K/yr

As the Field Services Supervisor in Washington, DC, you'll be the vital link between our ... Maintain thorough knowledge of post specifications, emergency procedures, and client policies ...

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Showing results 21-40

All JobsHealthcare JobsHospital JobsEmergency Service Supervisor Jobs

Emergency Service Supervisor information

See salary details

$38.5K

$89.2K

$145.5K

How much do emergency service supervisor jobs pay per year?

As of Sep 13, 2026, the average yearly pay for emergency service supervisor in the United States is $89,223.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $109,000.00 per year, depending on experience, location, and employer.

What is an emergency service supervisor?

Emergency Service Supervisors are professionals responsible for overseeing the operations and personnel in emergency response units, such as fire departments, emergency medical services (EMS), or disaster response teams. They coordinate emergency response efforts, ensure safety protocols are followed, manage staff schedules, and provide leadership during crises. Their role is crucial for maintaining effective, timely, and organized responses to emergencies, ensuring both public safety and the well-being of their teams.

What are some typical challenges an emergency service supervisor faces when coordinating emergency response teams?

Emergency Service Supervisors often encounter challenges such as rapidly changing situations, communicating effectively under pressure, and allocating resources efficiently during emergencies. Balancing the needs of the public, ensuring the safety of team members, and maintaining clear communication with multiple agencies can be demanding. Additionally, supervisors must be prepared to make quick decisions and adapt plans on the fly, all while documenting actions and outcomes for post-incident review.

What are the key skills and qualifications needed to thrive as an emergency service supervisor, and why are they important?

To thrive as an Emergency Service Supervisor, you need strong leadership skills, experience in emergency response, and relevant certifications such as EMT, paramedic, or fire service qualifications. Familiarity with incident management systems, dispatch software, and communication equipment is typically required. Excellent decision-making, stress management, and interpersonal skills help supervisors lead teams effectively and manage crises. These skills ensure coordinated, efficient, and safe emergency response operations under high-pressure situations.

What is the difference between Emergency Service Supervisor vs Fire Captain?

AspectEmergency Service SupervisorFire Captain
CertificationsEmergency Medical Technician (EMT), CPR, First Aid, sometimes Firefighter certificationsFirefighter certifications, EMT, CPR, First Aid
Work EnvironmentEmergency response teams, dispatch centers, coordination rolesFire scenes, fire stations, rescue operations
Employer & IndustryEmergency services agencies, fire departments, EMS providersFire departments, emergency response units

Emergency Service Supervisors and Fire Captains often share certifications like EMT and CPR, and work within emergency response environments. While Supervisors coordinate and oversee emergency operations, Fire Captains lead firefighting teams directly at incident scenes. Both roles are vital in emergency services but differ mainly in scope and responsibilities.

What cities are hiring for Emergency Service Supervisor jobs?

Cities with the most Emergency Service Supervisor job openings:

What states have the most Emergency Service Supervisor jobs?

States with the most job openings for Emergency Service Supervisor jobs include:

What are popular job titles related to Emergency Service Supervisor jobs?

For Emergency Service Supervisor jobs, the most frequently searched job titles are:

Fire Alarm Service Supervisor

Englewood, CO • On-site

Integrity Fire Safety Services
Facilities Support Services • 51 - 200 employees
Learn more about Integrity Fire Safety Servicesexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Fire Alarm Service Supervisor 
Department: Alarm Service
 Reports To: Service Manager / Operations Manager Location: Englewood, Colorado  Employment Type: Full-Time, Field & Office-Based
 Position Summary The Fire Alarm Service Supervisor is responsible for overseeing and coordinating all activities of fire alarm service technicians, ensuring timely, high-quality inspections, troubleshooting, repairs, and maintenance of fire alarm and life safety systems. This role ensures all work complies with NFPA standards, manufacturer guidelines, and local codes while fostering strong customer relationships and maintaining a high level of team performance, safety, and professionalism.
 Key Responsibilities Team Leadership & Supervision
  • Direct, schedule, and support fire alarm service technicians in the field.
  • Provide technical guidance and assist with troubleshooting complex service issues.
  • Conduct ride-alongs, jobsite visits, and performance evaluations to ensure quality standards are met.
  • Mentor and develop technicians to improve technical skills and efficiency.
 Service Operations Oversight
  • Assign service work orders, monitor job progress, and ensure deadlines are met. ● Review completed service reports for accuracy, completeness, and compliance.
  • Coordinate emergency service response and ensure proper coverage for on-call schedules.
  • Manage workloads to maintain efficiency and customer satisfaction.
 Quality Assurance & Compliance
  • Verify that all service work is performed in accordance with NFPA 72 and applicable codes.
  • Ensure accurate documentation of system conditions, deficiencies, and repairs.
  • Maintain compliance with OSHA safety standards and company safety policies.
 Customer Relations
  • Act as the primary point of escalation for customer concerns or service-related issues.
  • Work closely with clients to schedule service visits, explain inspection results, and provide repair recommendations.
  • Support sales and estimating teams by providing technical insight for repair proposals.
 Administrative & Reporting
  • Maintain accurate technician schedules, time records, and job documentation.
  • Track and manage service KPIs including completion rates, call-backs, and customer satisfaction.
  • Coordinate equipment, tools, and material needs for field service work.
 
 Qualifications Education & Experience
  • High school diploma or equivalent; Associate’s or Bachelor’s degree in Fire Protection Technology, Electrical Systems, or related field preferred.
  • Minimum 5 years of fire alarm service experience, with at least 2 years in a supervisory or lead technician role.
 Certifications
  • NICET Level II or higher in Fire Alarm Systems preferred.
  • OSHA 30 or equivalent safety certification desirable.
  • Manufacturer certifications for major fire alarm brands (Notifier, Simplex, EST, Siemens, etc.) highly valued.
 Skills & Competencies
  • Strong working knowledge of NFPA 72 and applicable building/fire codes.
  • Excellent leadership, coaching, and organizational abilities.
  • Ability to read and interpret blueprints, wiring diagrams, and technical documents. ● Strong troubleshooting and problem-solving skills.
  • Proficient in Microsoft Office and service reporting software.
 
 Physical & Work Environment Requirements
  • Ability to lift 50 lbs, climb ladders, and work at heights or in confined spaces.
  • Work in a variety of settings including commercial, industrial, and institutional facilities.
  • Willingness to travel to job sites and participate in on-call rotations as needed.
 
 Compensation & Benefits
  • Competitive salary based on experience and certifications.
  • Health, dental, and vision insurance.
  • Retirement plan with employer match.
  • Paid time off, holidays, and continuing education/certification support.
 
 

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