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Emergency Medical Dispatch Jobs (NOW HIRING)

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

Dispatch Associate

Oneonta, NY · On-site

$20 - $23.45/hr

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

Dispatch Call Taker Bell Ambulance is a progressive, client-oriented company devoted to providing high-quality emergency and non-emergency medical services. Bell Ambulance has operated since 1977 and ...

Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre arrival instructions to callers per appropriate emergency ...

Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre arrival instructions to callers per appropriate emergency ...

Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre arrival instructions to callers per appropriate emergency ...

Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre arrival instructions to callers per appropriate emergency ...

Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre arrival instructions to callers per appropriate emergency ...

Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre arrival instructions to callers per appropriate emergency ...

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Emergency Medical Dispatch information

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$17

$23

$40

How much do emergency medical dispatch jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for emergency medical dispatch in the United States is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What is an emergency medical dispatcher?

An Emergency Medical Dispatcher (EMD) is a trained professional responsible for answering emergency calls, assessing the situation, and dispatching the appropriate medical response, such as ambulances or paramedics. EMDs also provide pre-arrival instructions to callers, including potentially life-saving guidance like CPR or first aid, until help arrives. They play a crucial role in the emergency response system by ensuring rapid and accurate communication between the public and emergency services. EMDs must remain calm under pressure, quickly gather essential information, and make critical decisions that can impact patient outcomes.

What are the key skills and qualifications needed to thrive as an emergency medical dispatcher, and why are they important?

To thrive as an Emergency Medical Dispatcher, you need strong decision-making skills, quick thinking, and a background in emergency procedures, often supported by a high school diploma and specialized dispatcher certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and CPR certification is typically required. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are vital soft skills for success in this role. These skills are essential to accurately assess emergencies, coordinate rapid responses, and provide critical instructions to callers and first responders.

What are some common challenges faced by emergency medical dispatchers during high-pressure calls, and how can they effectively manage them?

Emergency Medical Dispatchers often encounter highly stressful situations, such as handling multiple critical calls simultaneously or providing life-saving instructions over the phone. Managing stress, maintaining clear communication, and quickly prioritizing calls are essential skills in these moments. Many dispatch centers provide ongoing training and support to help dispatchers develop resilience and effective coping strategies. Team collaboration is also vital, as dispatchers frequently coordinate with field responders and supervisors to ensure the best possible outcomes.

What is the difference between Emergency Medical Dispatch vs Emergency Medical Technician?

AspectEmergency Medical DispatchEmergency Medical Technician
CertificationsEMD certification, CPR, EMD-specific trainingEMT certification, CPR, Basic Life Support (BLS)
Work EnvironmentDispatch centers, call-taking environmentAmbulances, emergency scenes, hospitals
Job RoleAssessing emergency calls, providing pre-arrival instructionsProviding on-site emergency care, patient transport
Industry UsageEmergency call centers, dispatch agenciesAmbulance services, emergency response teams

Emergency Medical Dispatchers focus on call assessment and guiding callers through emergency procedures, while Emergency Medical Technicians provide hands-on emergency care and transport. Both roles are essential in emergency response but differ in responsibilities and work settings.

How hard is it to become an emergency medical dispatcher?

Becoming an emergency medical dispatcher typically requires completing specialized training, which includes coursework in emergency communication protocols and medical terminology, often provided by the employer or through certification programs. Candidates usually need a high school diploma or equivalent, and strong communication skills are essential; some positions may require certification such as the Emergency Medical Dispatcher (EMD) certification. The process can take several weeks to months depending on the training program and certification requirements.

How much do emergency medical dispatchers earn?

Emergency Medical Dispatchers typically earn a median annual salary of around $35,000 to $45,000, depending on experience, location, and employer. They often work in high-stress environments and may require certification in emergency dispatch protocols.

How to become an emergency medical dispatcher?

To become an emergency medical dispatcher, candidates typically need a high school diploma or equivalent, complete specialized training in emergency communication protocols, and obtain certification such as the Emergency Medical Dispatcher (EMD) certification. Strong communication skills, the ability to remain calm under pressure, and familiarity with medical terminology and dispatch software are also important requirements.
More about Emergency Medical Dispatch jobs

What cities are hiring for Emergency Medical Dispatch jobs?

Cities with the most Emergency Medical Dispatch job openings:

What states have the most Emergency Medical Dispatch jobs?

States with the most job openings for Emergency Medical Dispatch jobs include:

What are popular job titles related to Emergency Medical Dispatch jobs?

For Emergency Medical Dispatch jobs, the most frequently searched job titles are:

Infographic showing various Emergency Medical Dispatch job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,132 per year, or $23.1 per hour.

Dispatch Associate

Washington, DC • On-site

AMR
Health Care and Social Assistance • 10K+ employees

$26.19/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

More Information about this Job
Full-time Dispatcher for Washington, D.C.
IMMEDIATE HIRING! Dispatcher FULL-TIME Opportunity
$26.19 per hour or more based on experience!
We're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.
Responsibilities:
  • Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

  • Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.

  • Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.

  • Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.

  • Responsible for generating applicable reports and checking for accuracy.

  • Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.

  • Relays instructions from supervisors, messages, and emergency information.

  • Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.

  • Follows established parameters/formats in receiving requests for service.

  • Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

Minimum Required Qualifications:
  • High school diploma or equivalent.

  • Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.

  • Skilled in reading and writing English.

  • Capacity to communicate clearly on the radio and telephone.

  • Ability to record, transmit, and report information accurately.

  • Able to efficiently utilize all equipment assigned to him or her.

  • Manage multiple tasks simultaneously.

  • Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.

  • Ability to understand basic computer applications.

Preferred Qualifications:
  • Experience in the healthcare industry

Why Choose AMR? AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.
GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this Job
Check out our careers site benefits page to learn more about our benefit options.

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About AMR

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Lewisville, TX, US