ZipRecruiter

Log In

1

Emergency Medical Dispatch Jobs (NOW HIRING)

AMR

Dispatch Associate

Arlington, TX · On-site

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

AMR

Dispatch Associate

Arlington, TX · On-site

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

AMR

Dispatch Associate

Prestonsburg, KY

$14/hr

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

AMR

Dispatch Associate

Prestonsburg, KY · On-site

$14/hr

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

next page

Showing results 1-20

All JobsEmergency Medical Dispatch Jobs

Emergency Medical Dispatch information

See salary details

$17

$23

$40

How much do emergency medical dispatch jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for emergency medical dispatch in the United States is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

How to become a medical dispatcher?

To become a medical dispatcher, candidates typically need a high school diploma or equivalent, and must complete specialized training in emergency medical dispatch protocols. Certification programs, such as Emergency Medical Dispatch (EMD) certification, are often required and involve learning communication skills, medical terminology, and emergency response procedures.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a background check, completing specialized training, and demonstrating strong communication and multitasking skills. Hiring can be competitive, and candidates often need to meet specific qualifications and certifications, such as emergency medical dispatch training or CPR certification.

How long does it take to become an EMD?

Becoming an Emergency Medical Dispatcher (EMD) typically requires completing a training program that lasts from a few weeks up to several months, depending on the agency and state requirements. The training includes coursework on emergency protocols, communication skills, and certification exams, such as the Emergency Medical Dispatcher certification. Ongoing training and certification renewal are often required to maintain the role.

What is the difference between Emergency Medical Dispatch vs Emergency Medical Technician?

AspectEmergency Medical DispatchEmergency Medical Technician
CertificationsEMD certification, CPR, EMD-specific trainingEMT certification, CPR, Basic Life Support (BLS)
Work EnvironmentDispatch centers, call-taking environmentAmbulances, emergency scenes, hospitals
Job RoleAssessing emergency calls, providing pre-arrival instructionsProviding on-site emergency care, patient transport
Industry UsageEmergency call centers, dispatch agenciesAmbulance services, emergency response teams

Emergency Medical Dispatchers focus on call assessment and guiding callers through emergency procedures, while Emergency Medical Technicians provide hands-on emergency care and transport. Both roles are essential in emergency response but differ in responsibilities and work settings.

How much is a 911 dispatcher paid?

911 dispatchers, also known as emergency medical dispatchers, typically earn an average annual salary between $35,000 and $50,000, depending on experience, location, and agency size. Entry-level positions may start lower, while experienced dispatchers or those in high-cost areas can earn higher wages, often with shift differentials and benefits included.

What are some common challenges faced by Emergency Medical Dispatchers during high-pressure calls, and how can they effectively manage them?

Emergency Medical Dispatchers often encounter highly stressful situations, such as handling multiple critical calls simultaneously or providing life-saving instructions over the phone. Managing stress, maintaining clear communication, and quickly prioritizing calls are essential skills in these moments. Many dispatch centers provide ongoing training and support to help dispatchers develop resilience and effective coping strategies. Team collaboration is also vital, as dispatchers frequently coordinate with field responders and supervisors to ensure the best possible outcomes.

What is an Emergency Medical Dispatcher?

An Emergency Medical Dispatcher (EMD) is a trained professional responsible for answering emergency calls, assessing the situation, and dispatching the appropriate medical response, such as ambulances or paramedics. EMDs also provide pre-arrival instructions to callers, including potentially life-saving guidance like CPR or first aid, until help arrives. They play a crucial role in the emergency response system by ensuring rapid and accurate communication between the public and emergency services. EMDs must remain calm under pressure, quickly gather essential information, and make critical decisions that can impact patient outcomes.

What are the key skills and qualifications needed to thrive as an Emergency Medical Dispatcher, and why are they important?

To thrive as an Emergency Medical Dispatcher, you need strong decision-making skills, quick thinking, and a background in emergency procedures, often supported by a high school diploma and specialized dispatcher certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and CPR certification is typically required. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are vital soft skills for success in this role. These skills are essential to accurately assess emergencies, coordinate rapid responses, and provide critical instructions to callers and first responders.
More about Emergency Medical Dispatch jobs
What cities are hiring for Emergency Medical Dispatch jobs? Cities with the most Emergency Medical Dispatch job openings:
What states have the most Emergency Medical Dispatch jobs? States with the most job openings for Emergency Medical Dispatch jobs include:
What job categories do people searching Emergency Medical Dispatch jobs look for? The top searched job categories for Emergency Medical Dispatch jobs are:
Emergency Medical Dispatch jobs near you
Dispatch Supervisor

Dispatch Supervisor

Priority OnDemand

Indianapolis, IN • On-site

Full-time

Posted 18 days ago

Job description

Definition:
Under the supervision of the Communications Director, the Dispatch supervisor will oversee all dispatching personnel within the communications center.
The capacity of this position may include but may not be limited to receiving calls for transport to and from facilities or directing calls to appropriate management personnel who are best suited to handle the caller's issue, or any of the following, varied professional, administrative task.
The Dispatch Supervisor may broadcast assignments to transport crews, operate radio, telephone, or computer equipment to send and receive communications to crews and relay information or orders to members of management.
The Dispatch Supervisor may be called upon to function in the capacity of an EMT as set forth by company policies and protocols. It is possible that they may also be called upon to function in the capacity of Communications Manager, Dispatcher or Dispatch Call Taker to assure all company tasks are maintained and completed.
Reports To:
Communications Director as appropriate for all operational activities.
Specific Duties:
  • Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
  • Ensures that Computer Aided Dispatch computer console, phone system, radio system and all equipment is ready for use at the beginning of each shift.
  • Ensures security of buildings, Dispatch Center and all other company property.
  • Performs daily inspections of their work area and of the Dispatch Center for cleanliness. Then performs the appropriate housekeeping duties to ensure their work area is clean, free from clutter and sanitary at all times.
  • Maintains appropriate communications with company units, managers, support staff, receiving healthcare facilities and other agencies via radio, data link, pager or cell phone as required.
  • Is knowledgeable as to local geography to include location of hospitals, public venues as well as local streets and highway systems.
  • Deploys, tracks and moves units on an ongoing basis throughout the day per local System Status Posting Plan.
  • Responds to all calls for service promptly and accurately answering incoming phone calls for service per Emergency Medical Dispatch and company procedure as required.
  • Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre arrival instructions to callers per appropriate emergency medical dispatch and company procedure.
  • Dispatches by radio, pager or mobile data terminal the most appropriate unit for each request for service.
  • Obtains complete intake information from all callers and inputs all required call data information received correctly into Computer Aided Dispatch system the course of the call.
  • Communicates and coordinates with Field Supervisors, Operations Managers and other management and support staff to ensure the proper number of fully equipped and staffed vehicles are available to fulfill local System Status Plan on a daily basis.
  • Acts at all times in the best interests of high quality patient care, in the best interest of the patient, and in such a manner to reflect credibly on the company and the professional reputation of the Dispatcher.
  • Acts at all times with the safety of field crews he/she is dispatching in mind, as well as the safety of the patient, other EMS personnel, bystanders, and any other public safety personnel present at scene.
  • Provides appropriate pre arrival instructions per appropriate emergency medical dispatch and company procedure.
  • Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.
  • Accepts responsibility for recertification as an EMD and for other required license's and certifications as required by company, local, regional, and state policies, regulations or laws.
  • Reports to assigned shifts on time, properly groomed in uniform and on time unless the proper notification has been made. Remains on-duty and in proper uniform until properly relieved.
  • At all times sets an example of professionalism and leadership for others to follow. Places patient care excellence and safety above all else.
  • Acts as a Field Training Officer assisting in the evaluation, orientation and training of new dispatch staff.
  • Directs and leads dispatch staff in dealing with handling deployment of units, incoming calls and dispatching of units.
  • Directs and leads dispatch staff in performing administrative tasks such as dealing with vehicle breakdowns, vehicle accidents, employee injuries, patient injuries, supply requests, general housekeeping activities, etc.
  • Assists senior managers by acting as a "first stop" for dispatch staff with questions, concerns or issues regarding pay, benefits or other personnel issues.
  • Assists Field Supervisors, Quality Improvement and Billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.
  • Performs other duties as directed by management.

Minimum Requirements:
All Dispatch Call Taker and Dispatcher requirements.
Must have the ability function as a leader evaluating, coaching, training and directing dispatch staff.
Physical Requirements:
The ability to reach, push and pull.
The ability to sit for long periods of time.
The ability to use phones and radios to communicate with callers, crews and other staff
The ability use mouse or keyboard to input data into computer over long periods of time.
The ability to view graphic and text data on multiple computer screens for long periods of times.
The ability to complete all job duties during any and all hours of the day and night.

Apply