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Emergency Dispatch Manager Jobs (NOW HIRING)

Chenega Corporation

Dispatch Supervisor

Mountain View, CA · On-site

$130K/yr

Summary The Dispatch Supervisor plays a critical leadership role within the Protective Services ... Associate's degree in Criminal Justice, Emergency Management, Public Safety, Communications, or a ...

Chenega Corporation

Dispatch Supervisor

Mountain View, CA · On-site

$130K/yr

Overview The Dispatch Supervisor plays a critical leadership role within the Protective Services ... Associate's degree in Criminal Justice, Emergency Management, Public Safety, Communications, ora ...

San Manuel Casino

Mgr Dispatch Shift

Highland, CA · On-site

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Manages, assigns, and reviews the work of dispatchers in receiving and processing emergency and non-emergency calls. Monitors phone and radio traffic to ...

DocGo

Dispatch Supervisor

New York, NY · On-site

$25 - $28/hr

Relay critical information to EMS personnel, including location, nature of the emergency, and any special instructions or precautions. * Plans, manages, and reviews the work of assigned dispatch ...

Priority OnDemand

Dispatch Supervisor

Phoenix, AZ · On-site

Maintains appropriate communications with company units, managers, support staff, receiving health ... Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the ...

Constellis

Dispatch Operator

Washington, DC · On-site

$29.26/hr

Think and act quickly, calmly, and accurately in emergency situations and under stressful ... Proficiently perform administrative tasks on desktop computer and notify management of any ...

Constellis

Dispatch Operator

Reston, VA

$29.26/hr

Think and act quickly, calmly, and accurately in emergency situations and under stressful ... Proficiently perform administrative tasks on desktop computer and notify management of any ...

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Emergency Dispatch Manager information

See salary details

$30K

$62.9K

$103.5K

How much do emergency dispatch manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for emergency dispatch manager in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What does an emergency dispatch manager do?

An Emergency Dispatch Manager oversees the daily operations of emergency communication centers, ensuring that emergency calls are answered promptly and dispatched efficiently. They supervise dispatch staff, develop procedures, coordinate training, and implement policies to improve response times and effectiveness. Additionally, they handle scheduling, evaluate performance, and ensure compliance with local and federal regulations. Their role is critical to ensuring public safety and the smooth functioning of emergency response services.

What are the key skills and qualifications needed to thrive as an emergency dispatch manager?

To thrive as an Emergency Dispatch Manager, you need expertise in emergency communications, crisis management, and a background in public safety, often supported by a relevant degree and supervisory experience. Familiarity with computer-aided dispatch (CAD) systems, radio communications, and certifications such as APCO or NENA are typically required. Outstanding leadership, decision-making, and stress management skills set top candidates apart in this field. These competencies are crucial for ensuring efficient emergency responses, maintaining team performance, and safeguarding public safety during high-pressure incidents.

What are some common challenges faced by emergency dispatch managers, and how can they be effectively addressed?

Emergency Dispatch Managers often face challenges such as high-stress situations, maintaining team morale under pressure, and ensuring effective communication during critical incidents. To address these, managers typically implement regular training sessions, foster a supportive team environment, and utilize advanced dispatch technologies to streamline workflow. Additionally, developing strong relationships with emergency response agencies and providing ongoing feedback to staff can help enhance performance and morale, ensuring the team remains resilient and adaptable.

What cities are hiring for Emergency Dispatch Manager jobs?

Cities with the most Emergency Dispatch Manager job openings:

What states have the most Emergency Dispatch Manager jobs?

States with the most job openings for Emergency Dispatch Manager jobs include:

What are popular job titles related to Emergency Dispatch Manager jobs?

For Emergency Dispatch Manager jobs, the most frequently searched job titles are:

Infographic showing various Emergency Dispatch Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Emergency Dispatch Operator - Nights

Lebanon, NH • On-site

D-H Lebanon-MHMH
Health Care and Social Assistance • 10K+ employees
Learn more about D-H Lebanon-MHMHexternal

$17 - $26.35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Dartmouth Health rating

7.9

Company rating: 7.9 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

Job description

Overview
Schedule is as follows:
Sunday: 11:30pm-8am
Monday: 11:30pm-8am
Tuesday: 11:30pm-8am
Wendesday: OFF
Thursday: OFF
Friday: 11:30pm-8am
Saturday: 11:30pm-8am
Dartmouth Health Benefits start the first day of employment.
Acts as first contact in assisting callers, patients and staff in placing, receiving calls in a 24x7 environment. Solicits sufficient information from each caller to determine nature and urgency of call-in order to refer and/or respond appropriately.
Responsibilities
  • Receives, transfers, and places calls using appropriate telephone etiquette and standardized greeting.
  • Exhibits superior listening skills utilizing reasoning, problem solving, quick responding, and comprehension/understanding skills.
  • Promptly and courteously answers questions from external users and provides general information.
  • Interacts with all individuals in a professional manner, providing attention, support, and assistance to foster an environment of exceptional customer service.
  • Demonstrates proficient computer and telephone/paging skills.
  • Demonstrates exceptional customer service skills.
  • Maintains a pleasant and helpful demeanor and consistently demonstrates a professional attitude toward all internal users and external customers.
  • Demonstrates an ability to perform with precision and accuracy and for all switchboard processes for all emergency alarms, codes, or disaster incidents.
  • Proficient in multiple mass communication notification tools.
  • Responds efficiently and accurately to emergency codes following designated procedures where applicable related to Code Blue, STAT Airway, STEMI, Stroke, and Trauma Team activations.
  • Performs other duties as required or assigned

    • Qualifications
    • High School Diploma or Equivalent
    • One (1) year working in a telephone-based customer service role, preferably a healthcare environment and/or one (1) year telecommunications experience required.
    • Must be able to use computer/phone for extended periods of time.
    • Demonstrated ability to use multiple software programs and equipment in a fast-paced environment while assisting others.
    • Demonstrated communication and interpersonal service skills and ability to work both independently and as part of a team required.
    • Demonstrated initiative and self-accountability with exceptional organizational and time management skills.
    • Complying with D-H policies and standards for all actions related to their role

    Required Licensure/Certifications
    - None
    • Area of Interest: Secretarial/Clerical/Administrative
    • Pay Range: $17.00/Hr. - $26.35/Hr.
    • FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
    • Shift: Night
    • Job ID: 39038

    Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers
    Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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