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How much do emergency department case manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for emergency department case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Emergency Department Case Manager, and why are they important?

To thrive as an Emergency Department Case Manager, you need a solid background in nursing or social work, case management experience, and typically a relevant license such as RN or LCSW. Familiarity with hospital information systems, case management software, and utilization review tools is highly valued, along with certifications like CCM or ACM. Strong communication, critical thinking, and negotiation skills help you collaborate with multidisciplinary teams and advocate for patients effectively. These qualifications and skills ensure timely, coordinated care and optimal patient outcomes in a fast-paced and high-stakes environment.

What are some common challenges faced by Emergency Department Case Managers, and how can they be addressed?

Emergency Department Case Managers often face challenges such as managing high patient volumes, coordinating care across multiple teams, and ensuring timely discharge planning. Balancing the fast-paced environment with thorough assessments can be demanding, but strong communication and organizational skills are key to success. Building collaborative relationships with physicians, nurses, and social workers helps streamline care transitions and improve patient outcomes. Continuous learning and staying updated on hospital protocols and community resources also support effective case management.

What are Emergency Department Case Managers?

Emergency Department Case Managers are healthcare professionals who work within hospital emergency departments to coordinate patient care. They assess patients' medical, social, and psychological needs to ensure they receive appropriate care during and after their emergency visit. Their responsibilities include facilitating communication between medical staff and patients, arranging follow-up care, and ensuring efficient discharge planning. By doing so, they help reduce unnecessary hospital admissions and improve patient outcomes.

What is the difference between Emergency Department Case Manager vs Emergency Room Nurse?

AspectEmergency Department Case ManagerEmergency Room Nurse
CredentialsRN license, case management certification often preferredRN license required
Work EnvironmentHospitals, primarily coordinating patient care and discharge planningEmergency department, providing direct patient care
Primary ResponsibilitiesAssessing patient needs, coordinating services, discharge planningAssessing, monitoring, and treating patients in emergency situations

While both roles work in hospital settings, the Emergency Department Case Manager focuses on care coordination and discharge planning, whereas the Emergency Room Nurse provides direct patient care in emergency situations. Both require RN licensure, but their daily tasks and responsibilities differ significantly.

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Emergency Department Case Manager jobs near you
Infographic showing various Emergency Department Case Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 88% Physical, and 12% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.
RN, Emergency Department Case Manager

RN, Emergency Department Case Manager

Iredell Memorial Hospital

Statesville, NC • On-site

Other

Posted 5 days ago

Job description

Emergency Department Case Manager

The Emergency Department (ED) Case Manager is responsible for establishing, coordinating, and maintaining the process to increase patient through-put to the most appropriate level of care while facilitating interdisciplinary care across the continuum for the ED. The ED Case Manager collaborates with the patient/family, multidisciplinary team, physicians, community resources and payers to ensure the patient's progress and level of care is appropriately determined for the emergency episode of care and for the inpatient encounter to ensure that care is performed and facilitated in an efficient and cost-effective manner. The ED Case Manager has well developed knowledge and skills in patient status determination (ie. MCG Criteria), in the assessment and care management of patients and families within the ED, inpatient and outpatient settings. The scope of practice includes patient/family assessment and management, resource management, identifying patients appropriate for Inpatient Admission, Observation, or Outpatient status, care facilitation, discharge planning with referral to all levels of care, and other related duties specific to the defined patient population. This Case Manager collaborates with other case manager's/care coordinators, social work staff, the Patient Access Department, Admissions, and other physician and administrative leadership staff within the ED, the Case Management Department and both the inpatient and outpatient settings. She/he uses knowledge of pathophysiology, pharmacology, and clinical care processes to participate with other clinical staff and physicians in the development of clinical practice guidelines and physician order sets for the purpose of improving quality of care, changing practice, and reducing costs. Has full access to patient health information.

Shift: PRN, includes weekends and occasional holidays

Job Qualifications:

  • Currently licensed as a Registered Nurse by the North Carolina Board of Nursing. BSN preferred.
  • Minimum of 2 years of clinical experience in a Emergency Department or hospital setting.
  • Previous utilization and/or discharge planning experience preferred.
  • Excellent interpersonal communication, problem solving and conflict resolution skills.
  • Computer skills in word processing, data base management, and spreadsheet desirable.
  • BLS Certification required.

Physical Demands:

Must possess full range of body motion to pass a basic FIT test to include bending, stooping, standing and sitting for extended periods of time. Must be able to lift and carry up to 30 pounds.

Reports to: Director of Case Management and Care Transitions

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