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Emergency Department Case Manager Jobs (NOW HIRING)

Aroha Technologies

RN- Medical Case Manager

Orange, CA · On-site

$43.66 - $69.86/hr

Complete post-hospital and post-emergency department discharge assessments. * Coordinate follow-up ... Case Management Certification (CCM) Required Licensure * Current, unrestricted Registered Nurse (RN ...

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How much do emergency department case manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for emergency department case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Emergency Department Case Manager, and why are they important?

To thrive as an Emergency Department Case Manager, you need a solid background in nursing or social work, case management experience, and typically a relevant license such as RN or LCSW. Familiarity with hospital information systems, case management software, and utilization review tools is highly valued, along with certifications like CCM or ACM. Strong communication, critical thinking, and negotiation skills help you collaborate with multidisciplinary teams and advocate for patients effectively. These qualifications and skills ensure timely, coordinated care and optimal patient outcomes in a fast-paced and high-stakes environment.

What are some common challenges faced by Emergency Department Case Managers, and how can they be addressed?

Emergency Department Case Managers often face challenges such as managing high patient volumes, coordinating care across multiple teams, and ensuring timely discharge planning. Balancing the fast-paced environment with thorough assessments can be demanding, but strong communication and organizational skills are key to success. Building collaborative relationships with physicians, nurses, and social workers helps streamline care transitions and improve patient outcomes. Continuous learning and staying updated on hospital protocols and community resources also support effective case management.

What are Emergency Department Case Managers?

Emergency Department Case Managers are healthcare professionals who work within hospital emergency departments to coordinate patient care. They assess patients' medical, social, and psychological needs to ensure they receive appropriate care during and after their emergency visit. Their responsibilities include facilitating communication between medical staff and patients, arranging follow-up care, and ensuring efficient discharge planning. By doing so, they help reduce unnecessary hospital admissions and improve patient outcomes.

What is the difference between Emergency Department Case Manager vs Emergency Room Nurse?

AspectEmergency Department Case ManagerEmergency Room Nurse
CredentialsRN license, case management certification often preferredRN license required
Work EnvironmentHospitals, primarily coordinating patient care and discharge planningEmergency department, providing direct patient care
Primary ResponsibilitiesAssessing patient needs, coordinating services, discharge planningAssessing, monitoring, and treating patients in emergency situations

While both roles work in hospital settings, the Emergency Department Case Manager focuses on care coordination and discharge planning, whereas the Emergency Room Nurse provides direct patient care in emergency situations. Both require RN licensure, but their daily tasks and responsibilities differ significantly.

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What cities are hiring for Emergency Department Case Manager jobs? Cities with the most Emergency Department Case Manager job openings:
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What job categories do people searching Emergency Department Case Manager jobs look for? The top searched job categories for Emergency Department Case Manager jobs are:
Emergency Department Case Manager jobs near you
Infographic showing various Emergency Department Case Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 88% Physical, and 12% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.
Emergency Department Mobile Respite Case Manager

Emergency Department Mobile Respite Case Manager

Riverside Community Care

Milford, MA • On-site

$25.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Riverside Community Care rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Riverside Community Care

Love what you do!

Emergency Department Mobile Respite Case Manager 

In this vital position, the Emergency Department (ED) Mobile Respite Case Manager will work with the Mobile Crisis Intervention (MCI) team, Department of Mental Health, and the local Emergency Departments to identify persons at risk of going to the ED or boarding in the ED that could safely remain in the community with intensive clinical and case management services.

The Emergency Department Mobile Respite Case Manager will:

  • provide direct clinical services to individuals seeking emergency mobile crisis intervention services and Mobile Emergency Department (ED) Respite services
  • complete clinical documentation (intakes, treatment plans, discharge summaries)
  • complete initial clinical and psychosocial needs assessment, case management and discharge planning
  • coordinate with LPNs and Certified Peer Specialists
  • will perform emergency services and mobile crisis intervention duties as determined by the Area Director of designee
  • work with persons in the community for the purpose of diverting from future emergency department visits to appropriate community resources and treatment

Schedule: Full Time, 40 hours

Pay Rate: $25.50/hourly

Why You'll Love Riverside
We make a true difference in people's lives through rewarding work. Most of our jobs come with great benefits - including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts - both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner's fee

 Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

What Riverside Community Care employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Riverside Community Care

Sourced by ZipRecruiter

Riverside Community Care, based in Dedham, MA, US, is a reputable provider in the mental health and human services industry. The organization, established over 30 years ago, is devoted to creating robust communities by offering comprehensive and effective mental health services, early childhood and youth programs, addiction treatment, trauma response, developmental and brain injury services. Riverside Community Care is driven by its mission to advance the highest quality mental health and developmental services through prevention, early intervention, recovery, and health promotion. Their noteworthy achievement includes the recognition as one of the leading providers of community-based mental health services in America.

Industry

Offices of mental health practitioners

Company size

1,001 - 5,000 Employees

Headquarters location

Dedham, MA, US

Year founded

1990

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