... manage all training, quality control, public education,\r\nand recruiting programs for the ... of Emergency Communications in\r\nrelation to 9-1-1 Emergency Services.\r\nThe work ...
... manage all training, quality control, public education,\r\nand recruiting programs for the ... of Emergency Communications in\r\nrelation to 9-1-1 Emergency Services.\r\nThe work ...
Emergency Communications Manager
West Chester, OH · On-site
$86K/yr
... an Emergency Communications Manager position. Under the general guidance and direction of the ... Supervises schedule and work assignments for Communications Center Supervisors * Develops and ...
Emergency Communications Manager
West Chester, OH · On-site
$86K/yr
... an Emergency Communications Manager position. Under the general guidance and direction of the ... Supervises schedule and work assignments for Communications Center Supervisors * Develops and ...
Emergency Communications Supervisor
Montgomery, AL · On-site
$23.26 - $28.60/hr
... Center Manager.\r\n Minimum Qualifications High School diploma or GED, and at least four\r\n(4) ... The\r\nCity of Montgomery's Emergency Communications Center operates 24/7, year-round.\r\nYou will ...
Emergency Communications Supervisor
Montgomery, AL · On-site
$23.26 - $28.60/hr
... Center Manager.\r\n Minimum Qualifications High School diploma or GED, and at least four\r\n(4) ... The\r\nCity of Montgomery's Emergency Communications Center operates 24/7, year-round.\r\nYou will ...
Communications Center Manager
Aurora, CO · On-site
$62K - $72K/yr
As Communications Center Manager, you'll oversee the daily operations of our contact center channels (phone, ITMs, and digital), ensuring an outstanding member experience while optimizing operational ...
Quick apply
Communications Center Manager
Aurora, CO · On-site
$62K - $72K/yr
As Communications Center Manager, you'll oversee the daily operations of our contact center channels (phone, ITMs, and digital), ensuring an outstanding member experience while optimizing operational ...
Communications Center Manager
Aurora, CO · On-site
$62K - $72K/yr
As Communications Center Manager, you'll oversee the daily operations of our contact center channels (phone, ITMs, and digital), ensuring an outstanding member experience while optimizing operational ...
Communications Center Manager
Aurora, CO · On-site
$62K - $72K/yr
As Communications Center Manager, you'll oversee the daily operations of our contact center channels (phone, ITMs, and digital), ensuring an outstanding member experience while optimizing operational ...
Emergency Communications Center Rep.
New York, NY · On-site +1
$25.50/hr
We are seeking a part-time, on-call Emergency Communications Center (ECC) Representative (Dispatcher) to work in our New York, NY location. Position is 8 hours per week. Shifts are variable--days ...
Emergency Communications Center Rep.
New York, NY · On-site +1
$25.50/hr
We are seeking a part-time, on-call Emergency Communications Center (ECC) Representative (Dispatcher) to work in our New York, NY location. Position is 8 hours per week. Shifts are variable--days ...
Emergency Communications Supervisor
Arlington, VA · On-site
$87K - $135K/yr
... Management is hiring for an Emergency Communications Supervisor to lead the work of an assigned shift in the County's Emergency Communications Center (ECC). This is complex communications work ...
New
Emergency Communications Supervisor
Arlington, VA · On-site
$87K - $135K/yr
... Management is hiring for an Emergency Communications Supervisor to lead the work of an assigned shift in the County's Emergency Communications Center (ECC). This is complex communications work ...
New
911 Emergency Communications Officer II
Harrisonburg, VA · On-site
$49K - $52K/yr
Emergency Communications Center Opening Date: 06/17/2026 Closing Date: Continuous FLSA: Non-Exempt Description The Harrisonburg-Rockingham Emergency Communications Center (HRECC) is currently seeking ...
911 Emergency Communications Officer II
Harrisonburg, VA · On-site
$49K - $52K/yr
Emergency Communications Center Opening Date: 06/17/2026 Closing Date: Continuous FLSA: Non-Exempt Description The Harrisonburg-Rockingham Emergency Communications Center (HRECC) is currently seeking ...
Chief - Emergency Communications Division
Bradenton, FL · On-site
$89K - $148K/yr
... center. Manages applicable contracts, which includes preparing RFPs, recommending, and participating in the selection of vendors, and monitoring contract compliance. Manages emergency communications ...
Chief - Emergency Communications Division
Bradenton, FL · On-site
$89K - $148K/yr
... center. Manages applicable contracts, which includes preparing RFPs, recommending, and participating in the selection of vendors, and monitoring contract compliance. Manages emergency communications ...
Must possess a valid Current Maryland Emergency Medical Technician (EMT-B) or higher. Certification ... The Communications Center Manager will evaluate, analyze, and interpret Lifeline operations ...
Must possess a valid Current Maryland Emergency Medical Technician (EMT-B) or higher. Certification ... The Communications Center Manager will evaluate, analyze, and interpret Lifeline operations ...
911 Communications Manager
Rowlett, TX · On-site
$79K - $118K/yr
National Crime Information Center (NCIC) Query Certification; Medical Priority - Emergency Medical ... 911 communications, emergency management, CAD/NG911, radio communications, or public safety ...
New
911 Communications Manager
Rowlett, TX · On-site
$79K - $118K/yr
National Crime Information Center (NCIC) Query Certification; Medical Priority - Emergency Medical ... 911 communications, emergency management, CAD/NG911, radio communications, or public safety ...
New
FECC Manager
Fairbanks, AK · On-site
The Emergency Communications Center (FECC) Manager provides executive level leadership and strategic direction for the City's 24-hour emergency communications center. The FECC supports all 911 call ...
FECC Manager
Fairbanks, AK · On-site
The Emergency Communications Center (FECC) Manager provides executive level leadership and strategic direction for the City's 24-hour emergency communications center. The FECC supports all 911 call ...
Communications Manager (911/PSAP)
Rowlett, TX · On-site
$79K - $118K/yr
Ability to direct and manage a communications center and to coordinate and review the work of ... National Crime Information Center (NCIC) Query Certification; Medical Priority - Emergency Medical ...
Communications Manager (911/PSAP)
Rowlett, TX · On-site
$79K - $118K/yr
Ability to direct and manage a communications center and to coordinate and review the work of ... National Crime Information Center (NCIC) Query Certification; Medical Priority - Emergency Medical ...
911 Emergency Communications Dispatcher (Hiring Bonus for Experienced Dispatchers)
Coral Springs, FL · On-site
$57K - $85K/yr
In this role, the Emergency Communications Center is responsible for the safety of police officers and firefighter/paramedics, acting as their link to the resources they need, keeping track of their ...
911 Emergency Communications Dispatcher (Hiring Bonus for Experienced Dispatchers)
Coral Springs, FL · On-site
$57K - $85K/yr
In this role, the Emergency Communications Center is responsible for the safety of police officers and firefighter/paramedics, acting as their link to the resources they need, keeping track of their ...
Lateral Public Safety Emergency Communications Specialist
Vail, CO · On-site
$41.36/hr
The Vail Public Safety Communications Center is seeking experienced Public Safety Emergency Communications Specialists who are excited about serving a dynamic resort mountain community and the ...
Lateral Public Safety Emergency Communications Specialist
Vail, CO · On-site
$41.36/hr
The Vail Public Safety Communications Center is seeking experienced Public Safety Emergency Communications Specialists who are excited about serving a dynamic resort mountain community and the ...
707-1Emergency Communications Technician
Newport News, VA · On-site
$18.59 - $24/hr
Communicate effectively with security personnel, management, and emergency responders. * Support ... Dispatch or communications center experience. * Emergency response or public safety experience.
Quick apply
707-1Emergency Communications Technician
Newport News, VA · On-site
$18.59 - $24/hr
Communicate effectively with security personnel, management, and emergency responders. * Support ... Dispatch or communications center experience. * Emergency response or public safety experience.
Communications Supervisor
Gunnison, CO · On-site
$76K - $89K/yr
... Manager of the Gunnison Regional Communications Center, the Communications Supervisor provides oversight and leadership to the activities of the Emergency Communications Specialists engaged in the ...
Communications Supervisor
Gunnison, CO · On-site
$76K - $89K/yr
... Manager of the Gunnison Regional Communications Center, the Communications Supervisor provides oversight and leadership to the activities of the Emergency Communications Specialists engaged in the ...
Communications Director
Angleton, TX · On-site
$49.77 - $52.80/hr
... manages all operations of the Brazoria County Sheriff's Office Emergency Communications Center, including 9-1-1 call taking, radio dispatch, and public safety communications systems. Ensures ...
Communications Director
Angleton, TX · On-site
$49.77 - $52.80/hr
... manages all operations of the Brazoria County Sheriff's Office Emergency Communications Center, including 9-1-1 call taking, radio dispatch, and public safety communications systems. Ensures ...
Communications Director
Angleton, TX · On-site
$49.77 - $52.80/hr
... manages all operations of the Brazoria County Sheriff's Office Emergency Communications Center, including 9-1-1 call taking, radio dispatch, and public safety communications systems. Ensures ...
Communications Director
Angleton, TX · On-site
$49.77 - $52.80/hr
... manages all operations of the Brazoria County Sheriff's Office Emergency Communications Center, including 9-1-1 call taking, radio dispatch, and public safety communications systems. Ensures ...
$39K - $52K/yr
The Emergency Communications Center, staffed with Communications Specialists, coordinates the transfer of critically ill patients via the Boston Children's Hospital Critical Care Transport Team as ...
$39K - $52K/yr
The Emergency Communications Center, staffed with Communications Specialists, coordinates the transfer of critically ill patients via the Boston Children's Hospital Critical Care Transport Team as ...
Emergency Communications Center Manager information
See salary details
$41K - $50.5K
4% of jobs
$50.5K - $60K
11% of jobs
$65.4K is the 25th percentile. Wages below this are outliers.
$60K - $69.5K
18% of jobs
The median wage is $77.8K / yr.
$69.5K - $79K
20% of jobs
$79K - $88.5K
17% of jobs
$93K is the 75th percentile. Wages above this are outliers.
$88.5K - $98K
12% of jobs
$98K - $107.5K
7% of jobs
$107.5K - $117K
5% of jobs
$117K - $126.5K
3% of jobs
$126.5K - $136K
2% of jobs
$136K - $145.5K
1% of jobs
$41K
$85.9K
$145.5K
How much do emergency communications center manager jobs pay per year?
What does an Emergency Communications Center Manager do?
What are the key skills and qualifications needed to thrive as an Emergency Communications Center Manager?
What are some common challenges faced by Emergency Communications Center Managers, and how can they effectively address them?
What is the difference between Emergency Communications Center Manager vs Emergency Dispatcher?
| Aspect | Emergency Communications Center Manager | Emergency Dispatcher |
|---|---|---|
| Credentials | CPR certification, emergency management training, sometimes supervisory certifications | CPR certification, emergency communication training |
| Work Environment | Leads and oversees dispatch operations, manages staff, coordinates emergency response | Handles incoming emergency calls, dispatches responders, provides pre-arrival instructions |
| Employer & Industry | Public safety agencies, emergency services, government agencies | Public safety agencies, emergency services, government agencies |
The Emergency Communications Center Manager focuses on supervising dispatch operations, staff management, and strategic planning, while the Emergency Dispatcher handles real-time emergency calls and dispatching responders. Both roles are vital in emergency response, but the manager has a broader leadership and oversight responsibility.
What cities are hiring for Emergency Communications Center Manager jobs?
Cities with the most Emergency Communications Center Manager job openings:
What states have the most Emergency Communications Center Manager jobs?
States with the most job openings for Emergency Communications Center Manager jobs include:
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For Emergency Communications Center Manager jobs, the most frequently searched job titles are:
Emergency Communications Center Manager
Montgomery, AL • On-site
Full-time
Medical, Dental, Life, Retirement
Posted 10 days ago
Job description
Salary Information
Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade.\r\n**A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies and Montgomery Personnel Board Rules & Regulations**\r\n
Nature of Work
The\r\nfundamental reason this job exists is to directly develop, coordinate,\r\nimplement, perform and manage all training, quality control, public education,\r\nand recruiting programs for the Department of Emergency Communications in\r\nrelation to 9-1-1 Emergency Services.\r\nThe work responsibilities include overseeing and managing\r\ndepartment-wide training programs; overseeing and managing the recruiting\r\nprogram; developing, managing, and implementing a public education program;\r\nsupervising training division staff, overseeing and managing a quality\r\nassurance and improvement program; and performing administrative duties. This position assists the Director and\r\nAssistant Director in special projects, ensuring that personnel maintains\r\nappropriate certifications and standards as required by Federal, State, and\r\nlocal rules and ordinances, and provides a means for career enhancement and\r\ngrowth for personnel. This employee reports to and receives general\r\ninstructions and orders from the Director of Emergency Communications.\r\n
Minimum Qualifications
Must have a high school diploma or equivalent, and at least two\r\n(2) years of progressively responsible experience in Public Safety emergency\r\ndispatching and at least two (2) years of experience in developing and\r\nconducting training programs. Qualifying work experience must include at least\r\none (1) year of supervisory experience.\r\n\r\n\r\nNOTE: Qualifying education, training, and\r\nexperience that provide the requisite knowledge, skills, and abilities to\r\nperform the job will be considered.\r\n
Special Requirements
Must be willing to work\r\nnights, weekends, and holidays and willing to be on-call to respond to\r\nemergency incidents as needed. Must possess or be able to attain a valid\r\nAlabama Driver's license within 60 days and have an acceptable driving\r\nrecord. Must be able to obtain and maintain all required instructor\r\ncertifications.\r\n
Kind of Examination
Applications are being accepted to fill one (1) vacancy and any other vacancies that may occur during the life of the register. The current vacancy is with the City of Montgomery Emergency CommunicationsDepartment. Applicants will be screened and qualified based upon education and experience as shown on the application and supplemental questionnaire. For this reason, applicants are urged to fill in the application and supplemental questionnaire form completely providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were. If more than five qualified applications are received, a selection procedure will be administered to rank applicants on the register. Tied scores will not be broken. If there are five or less qualified applicants, they will be considered equally qualified and placed on the register in alphabetical order.\r\n\r\n\r\nComplete an online application by visiting Montgomery Personnel Board's Online Employment Center. Paper applications are no longer accepted. Completed applications will be accepted online until 11:59 p.m. on the closing date. If there is no closing date, the announcement may be closed at any time without prior notice.\r\n**To apply for this position, please click the following link**\r\n\r\n\r\n\r\nNew Personnel Online Employment Center\r\n
Additional Information
\r\n\r\nBENEFITS: Employees are offered a competitive benefits package, which includes health, dental, and life insurance; paid annual and sick leave; paid holidays; and participation in the Retirement Systems of Alabama (RSA) retirement program.\r\nDRUG TEST: Employment may be conditional upon the potential employee passing a pre-employment drug test. (The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use).\r\nBACKGROUND CHECK: Employment may be conditional upon the potential employee passing a background check. (Candidates will be asked to provide consent prior to the administration of background checks.)\r\nEQUAL EMPLOYMENT OPPORTUNITY: Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non merit factors is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.\r\nREQUEST FOR ACCOMMODATION: Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Montgomery Personnel Board reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director at (334) 625-2675.\r\nI9: Prior to your employment, you will be required to provide to your employer documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986.\r\nUPDATE OF CONTACT INFORMATION: It is your responsibility to update your contact information (address, phone, email) so that we can contact you about jobs. Please visit the Update Contact Information page to log in and update to your contact information at any time.\r\n\r\n\r\n
Employment Type: Full-Time