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Emergency Communications Call Taker Jobs (NOW HIRING)

Priority OnDemand

Call Taker

Fredericksburg, VA · On-site

... Dispatch / Communications Description General Description: Call Taker answers incoming phone calls for service per Emergency Medical Dispatch and company procedure as required and utilizes ...

GovernmentJobs.com

Call Taker

Kenner, LA · On-site

Call Taker This is responsible work dealing with the public, in relation to receiving calls for ... This position reports directly to the Director of Communications or the designated shift supervisor.

Bell Ambulance

Dispatch Call Taker

Milwaukee, WI · On-site

Dispatch Call Taker Bell Ambulance is a progressive, client-oriented company devoted to providing ... the air communications as necessary. * EMD Call Taking - Utilize Emergency Medical Dispatch ...

City Of Warren, MI

CALL TAKER

Warren, MI · On-site

$30/hr

The City of Warren is accepting applications for the position of part-time Call Taker. Receives ... Emergency dispatch is open 24 hours a day, 7 days a week; acceptance of 6 hour shift blocks ...

City Of Warren

CALL TAKER

Warren, MI · On-site

$30/hr

The City of Warren is accepting applications for the position of part-time Call Taker. Receives ... Emergency dispatch is open 24 hours a day, 7 days a week; acceptance of 6 hour shift blocks ...

Chatham County, GA

Call Taker Trainee

Savannah, GA · On-site

$42K/yr

Call Taker Trainee Discover the best of suburban and urban living in Chatham County, Coastal ... Answers emergency and non-emergency calls for service received by Chatham 911 Communications ...

Shoals Ambulance

Call Taker - Night Shift

Old Hickory, TN · On-site

$37K - $42K/yr

Dispatch Supervisor or Communications Director as appropriate for all operational activities ... Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the ...

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Emergency Communications Call Taker information

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How much do emergency communications call taker jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for emergency communications call taker in the United States is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.96 per hour, depending on experience, location, and employer.

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Infographic showing various Emergency Communications Call Taker job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,197 per year, or $21.7 per hour.

EMS Emergency Call Taker, Per Diem

Newark, NJ • On-site

University Hospital
See more jobs at University Hospitalexternal

$22.36/hr

Other

Re-posted yesterday

University Health System (San Antonio) rating

8.0

Company rating: 8.0 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

Job description

EMS Emergency Call Taker

The EMS Emergency Call Taker is responsible for receiving and triaging emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System. This role involves collecting critical information, delivering pre-arrival and post-dispatch instructions, and coordinating the deployment of appropriate resources. The Call Taker monitors all communications to ensure efficiency and the safety of field units, operating under the guidance of an EMS Communications Supervisor. This position works primarily in the communications center, but may assist in the field as needed, completing all required documentation and contributing to the smooth operation of EMS services while professionally representing University Hospital and its EMS team.

Responsibilities

What You'll Do

  • Answers and triages emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System
  • Gathers and processes essential caller information quickly and accurately
  • Provides pre-arrival and post-dispatch instructions to callers as needed
  • Dispatches and coordinates the response of appropriate EMS resources
  • Monitors radio and phone communications to ensure operational efficiency and responder safety
  • Operates under the supervision of an EMS Communications Supervisor
  • Primarily functions within the EMS communications center, with the ability to assist in the field as required
Qualifications

What You'll Bring

Required:

  • High school diploma or GED required
  • One (1) year of emergency services experience preferred
  • One (1) year of public safety dispatching experience preferred
  • Fire Dispatch certification preferred
  • Must pass a medical evaluation and respirator fit test, and be able to wear an N95 mask in compliance with PEOSHA standards
  • Bilingual English/Spanish skills preferred

Required Credentials (must be current and in good standing):

  • NJ Basic Telecommunicator Certification
  • NJ Emergency Medical Dispatcher (EMD) Certification
  • Medical Priority Dispatch System (MPDS) Certification (must be obtained within 1 year of hire)
  • American Heart Association (AHA) BLS for the Healthcare Provider
  • Incident Command System (ICS) Level 100 Certification
  • National Incident Management System (NIMS) Awareness Certification

Compensation (NJ Job Transparency Law)

The expected salary range for this position is $22.36 per hour, in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.

University Hospital is one of the nation's leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.

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