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Emd Dispatcher Jobs (NOW HIRING)

Hartford HealthCare at Home

EMS Dispatcher

Norwich, CT · On-site

The Emergency Medical Dispatcher (EMD) is responsible for effective communications, call entry, and dispatching for all 911 emergency and non-emergency medical transportation requests. Operating ...

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Emergency Services Dispatcher

Tracy, CA · On-site

$56K/yr

... Dispatch (EMD) certification. 3. Within six months, incumbent must obtain certification to operate the California Law Enforcement Telecommunications System (CLETS), in accordance with CLETS Policies ...

MEDIC 1 AMBULANCE

Dispatcher

Benton Harbor, MI · On-site

Looking for a dispatcher to join the Medic 1 Ambulance team! Our dispatch center functions as a ... Following training, ability to adequately implement concepts of EMD. PHYSICAL REQUIREMENTS:

CATALDO AMBULANCE SERVICE

Dispatcher

Holyoke, MA · On-site

$23 - $32/hr

Emergency Medical Dispatcher (EMD) acts as the vital first point of contact for 911 medical emergencies, gathering critical information, determining response levels, and dispatching ambulances while ...

Harvey County

Dispatcher

Newton, KS · On-site

$21.63 - $24.48/hr

Dispatcher Pay Grade: 65 Department: Communication Services FLSA Status: Non-Exempt Reports To ... CPR * EMD * NCIC * ICS 100 and 700 SUPERVISORY RELATIONSHIPS Reports to the Shift Supervisor ...

Harvey County

Dispatcher

Newton, KS · On-site

$21.63 - $24.48/hr

Dispatcher Pay Grade: 65 Department: Communication Services FLSA Status: Non-Exempt Reports To ... CPR * EMD * NCIC * ICS 100 and 700 SUPERVISORY RELATIONSHIPS Reports to the Shift Supervisor ...

City of Waukesha, WI

Dispatcher

Waukesha, WI · On-site

$56K - $67K/yr

Provides life safety and scene safety instructions using the Emergency Medical Dispatch (EMD) and/or Emergency Fire Dispatch (EFD) protocols. * Prioritizes calls for service based on urgency and ...

City of Waukesha

Dispatcher

Waukesha, WI · On-site

$56K - $67K/yr

Provides life safety and scene safety instructions using the Emergency Medical Dispatch (EMD) and/or Emergency Fire Dispatch (EFD) protocols. Prioritizes calls for service based on urgency and enter ...

City of Waukesha

Dispatcher

Waukesha, WI · On-site

$27.04/hr

Provides life safety and scene safety instructions using the Emergency Medical Dispatch (EMD) and/or Emergency Fire Dispatch (EFD) protocols. * Prioritizes calls for service based on urgency and ...

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Emd Dispatcher information

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How much do emd dispatcher jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for emd dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are EMD Dispatchers?

EMD Dispatchers, or Emergency Medical Dispatchers, are professionals who answer emergency calls and coordinate the dispatch of medical services such as ambulances and paramedics. They assess the situation over the phone, provide pre-arrival instructions to callers, and prioritize the calls based on urgency. Their role is crucial in ensuring that the right help reaches people in need as quickly as possible. EMD Dispatchers must remain calm under pressure and communicate clearly to save lives.

What are the key skills and qualifications needed to thrive as an EMD Dispatcher, and why are they important?

To thrive as an EMD (Emergency Medical Dispatcher), you need a solid understanding of emergency protocols, medical terminology, and typically a high school diploma or equivalent along with EMD certification. Familiarity with computer-aided dispatch (CAD) systems, two-way radios, and emergency communication software is crucial. Excellent multitasking, calmness under pressure, and strong verbal communication skills help dispatchers effectively gather information and provide instructions. These skills are vital to ensuring rapid, accurate emergency response and the safety of both callers and first responders.

How much does EMD certification cost?

The cost of EMD (Emergency Medical Dispatcher) certification varies depending on the certifying organization and training provider, typically ranging from $300 to $1,000. The certification process includes coursework, exams, and sometimes practical assessments, and may require additional fees for renewal or continuing education.

What is the difference between Emd Dispatcher vs Emt Dispatcher?

AspectEmd DispatcherEmt Dispatcher
Required CertificationsEMD certification, CPR, first aidEMT certification, CPR, first aid
Work EnvironmentDispatch centers, emergency call centersDispatch centers, emergency response teams
Industry UsageEmergency medical dispatching, ambulance servicesEmergency medical dispatching, ambulance services

Both Emd Dispatchers and Emt Dispatchers work in emergency medical dispatching within ambulance services. The key difference lies in certifications: Emd Dispatchers typically hold Emergency Medical Dispatcher (EMD) certification, while Emt Dispatchers have Emergency Medical Technician (EMT) certification. Their roles are similar, focusing on coordinating emergency responses, but their specific credentials and training differ slightly, impacting their responsibilities and scope of practice.

What is the highest paid dispatcher?

The highest paid dispatchers are typically experienced emergency or transportation dispatchers working in specialized sectors such as aviation, maritime, or large logistics companies. Salaries can exceed $70,000 annually, especially for those with advanced certifications, extensive experience, or supervisory roles. Compensation varies based on industry, location, and level of responsibility.

Will AI replace dispatchers?

AI technology is increasingly used to assist dispatchers by automating routine tasks and optimizing routing, but it is unlikely to fully replace human dispatchers in the near future. Dispatchers rely on judgment, communication skills, and decision-making that AI cannot fully replicate, especially in complex or emergency situations.

What are some common challenges faced by EMD Dispatchers during high-pressure situations, and how can they effectively manage them?

EMD Dispatchers often encounter high-pressure situations where they must quickly assess emergencies and provide clear instructions while remaining calm. A common challenge is managing multiple calls simultaneously, especially during large-scale incidents. To handle these demands, dispatchers rely on thorough training, strong communication skills, and established protocols to prioritize calls and coordinate with emergency response teams. Regular stress management techniques and support from experienced colleagues also help maintain composure and performance during critical moments.

What is an EMD in dispatch?

An EMD, or Emergency Medical Dispatcher, is a trained dispatcher who provides pre-arrival instructions and coordinates emergency medical services over the phone. In dispatch roles, EMDs use specialized protocols and communication tools to ensure rapid response and effective assistance during medical emergencies.
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Emd Dispatcher jobs near you
Infographic showing various Emd Dispatcher job openings in the United States as of July 2026, with employment types broken down into 6% As Needed, 87% Full Time, 6% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
EMS Dispatcher

EMS Dispatcher

Hartford HealthCare at Home

Norwich, CT • On-site

Full-time

Retirement

Re-posted 5 days ago

Job description

Be the Best at Getting Better. Join over 40,000 Hartford HealthCare colleagues who make a difference every day .
What We Offer:
  • Career growth and movement opportunities within our network
  • On-going education and training
  • Robust Benefits Package
  • Special Interest Groups
  • MedBridge Subscription
  • Referral Bonus Program (top leader number of employee referrals in the industry)
  • Wellness Programs
  • Employee Discount Programs
  • Supportive culture
  • Awards & Recognition
  • Flexible Scheduling
  • Rewarding Compensation
  • 401K with company match
  • Clinical specialty opportunities
About our EMS Network:
American Ambulance Service, Inc, is a subsidiary of the Hartford HealthCare EMS Network, a comprehensive, multidisciplinary EMS system which includes licensed EMS agencies, hospital - based paramedic response resources, air-medical response resources, education and research, and hospital-based coordinators and medical directors. Our headquarters is located in Norwich, CT and we have additional offices in Griswold, Ledyard, and at Foxwoods Resort Casino. American Ambulance provides a full range of emergent and non-emergent medical transportation services by highly trained professionals to ensure safe, quick, and compassionate patient care.
Your Impact:
The Emergency Medical Dispatcher (EMD) is responsible for effective communications, call entry, and dispatching for all 911 emergency and non-emergency medical transportation requests. Operating within our 911 Emergency Communications Call Center, this unique telecommunicator position will not only act as a 911 operator, but also as a liaison between healthcare facilities and our medical transportation team to effectively communicate available resources and expected arrival times, schedule non-emergency medical transportations, and ensure timelines are being met or new arrival expectations are set.
Qualifications:
  • High school diploma or general education degree (GED)
  • Must have basic computer knowledge and skills.
  • Current Priority Dispatch EMD Certification or the ability to obtain within 60 days of hire.
    With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.
Hartford HealthCare at Home logo

About Hartford HealthCare at Home

Sourced by ZipRecruiter

Hartford HealthCare at Home, based in Wethersfield, Connecticut, US, is a premier provider in the healthcare industry, specifically in home-based care services. Their official website can be accessed at hartfordhealthcareathome.org. They offer a wide range of services including nursing, physical therapy, occupational therapy, speech therapy, social work, and home health aid. The company was established with the mission to enhance the capability of people to achieve optimal health and wellbeing through its home care services. They maintain a patient-centric approach and belief in making a real difference in people's lives. As an integral part of Hartford HealthCare, they share the vision to be “most trusted for personalized coordinated care”.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Wethersfield, CT, US

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