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Email Support Remote Intern Jobs in Florida (NOW HIRING)

Marketing Intern

Tampa, FL · On-site +1

$14.25 - $19/hr

Support the planning and execution of a strategic campaign to encourage our network to vote for ... Draft compelling email content and social media posts to motivate our network (clients, candidates ...

... email automation, direct mail integration, reputation management, appointment reminders, declined ... About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ...

... email automation, direct mail integration, reputation management, appointment reminders, declined ... About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ...

Travel Customer Support

Miami, FL · Remote

$16.25 - $20.75/hr

We are seeking a remote Travel Customer Support representative to handle customer questions ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

Customer Support Specialist

Gulf Breeze, FL · Remote

$16.50 - $22.25/hr

This is a remote, full-time role requiring a blend of customer service and technical troubleshooting skills. Day-to-day responsibilities include supporting users via phone, email, and chat; remotely ...

Customer Support Specialist

Naples, FL · On-site +1

$17.75 - $24/hr

Handling inbound and outbound communications (phone, email, and support requests) * Support client ... This is a remote position and will require working from home.

Bill Only Specialist I (34660)

Jacksonville, FL · On-site +1

$17.75 - $24/hr

LOCAL REMOTE ONLY*** >>> This position will be in the office for the 90 day training period working ... Provide phone and email support for sales and healthcare professionals, escalating issues, when ...

Showing results 41-60

Email Support Remote Intern information

What are some common challenges faced by email support remote interns, and how can they overcome them?

Email Support Remote Interns often encounter challenges such as managing a high volume of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to different customer needs. To overcome these, it's important to develop strong organizational skills, use templates for efficiency while personalizing responses, and proactively seek feedback from supervisors or more experienced team members. Building familiarity with the company's products and services also helps interns provide accurate and timely support, ensuring a positive customer experience.

What does an email support remote intern do?

An Email Support Remote Intern assists a company by responding to customer inquiries and resolving issues via email. Their main responsibilities include answering questions, providing information about products or services, troubleshooting problems, and escalating complex issues to senior team members. This role is typically entry-level and allows interns to develop customer service, communication, and problem-solving skills while working from home. Interns often learn about the company's processes and tools, gaining valuable experience for future roles in customer support or related fields.

What are the key skills and qualifications needed to thrive as an email support remote intern?

To thrive as an Email Support Remote Intern, you need strong written communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Gmail, and basic proficiency in tools like Microsoft Office or Google Workspace are commonly required. Professionalism, problem-solving, and time management are standout soft skills for this role. These capabilities ensure efficient, accurate, and customer-focused email support, contributing to a positive client experience and team productivity.

What is the difference between Email Support Remote Intern vs Customer Service Representative?

AspectEmail Support Remote InternCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often on-the-job training
Work EnvironmentRemote, online communicationRemote or in-office, phone and email support
Industry UsageCustomer support, tech, e-commerceRetail, telecom, tech, service industries
Search & Comparison IntentEntry-level, internship, remote support rolesCustomer service, support roles, full-time positions

The Email Support Remote Intern typically focuses on assisting customers via email in a remote setting, often as an entry-level internship with training provided. In contrast, a Customer Service Representative may handle multiple communication channels, including phone and email, and can be full-time or part-time. Both roles are essential in customer support but differ mainly in experience level, communication methods, and job scope.

What are popular job titles related to Email Support Remote Intern jobs in Florida? For Email Support Remote Intern jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Email Support Remote Intern jobs in Florida look for? The top searched job categories for Email Support Remote Intern jobs in Florida are:
What cities in Florida are hiring for Email Support Remote Intern jobs? Cities in Florida with the most Email Support Remote Intern job openings:

Marketing and Communications Paid Internship

Alzheimer's Association

Clearwater, FL • Remote

$14 - $15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Alzheimer's Association rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

74th of 771 rated non-profit organizations


Job description

Position Summary:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health. Our vision is a world without Alzheimer’s. Visit alz.org or call 800.272.3900 to learn more. Special events held throughout the year include Walk to End Alzheimer’s, Do What You Love to End Alzheimer’s and Alzheimer’s & Brain Awareness Month.

Under the Marketing and Communications Department, the Marketing and Communications Intern will gain professional experience across media relations and digital communications. The intern will learn to pitch and place stories with community newspapers, TV, radio and local news media; create and manage social media posts; writing for digital platforms and designing digital collateral using Canva. This internship will support a wide range of initiatives throughout the state, so the applicant must be an upbeat self-starter, organized and enjoy a fast-paced work environment.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Pitch stories to news media via phone, email and social media, and follow up on pitches with reporters and editors
  • Draft press releases, media alerts and media pitches
  • Interview families affected by Alzheimer’s disease to develop stories and pitch angles
  • Manage social media promotions and design projects for Walk to End Alzheimer’s events across Florida
  • Draft content for social media, including copy and design that supports awareness and community initiatives
  • Analyze social media analytics to inform posting best practices
  • Support PR for Walk to End Alzheimer’s events across Florida
  • Draft content for blog, newsletter and additional press or digital materials as needed
  • Update and design collateral for digital and print using Canva as needed
  • Support event planning and promotions as opportunities arise

Qualifications

  • Proficient with Microsoft Office
  • Prior experience with Canva preferred
  • Ability to work well independently, incorporate feedback and meet deadlines
  • Understanding of public relations and social media principles
  • Strong writing skills and attention to detail; AP Style knowledge required
  • Desire to approach challenges strategically and creatively
  • Skilled at collaborating cross-functionally

Professional Development

  • Gain professional experience managing projects and balancing multiple priorities
  • Experience working within a nationally recognized brand framework
  • Work within a high-functioning and inspiring workplace atmosphere
  • Learn and contribute in a local non-profit environment with a national reach

Training & Evaluation

  • Branding guidelines and style guide will be provided
  • Online training courses (as relevant to internship)
  • Individual training with supervisor for special projects
  • Ongoing evaluation / feedback provided throughout internship

Commitment

  • One year timeframe with flexibility for Winter break and other holidays
  • 10 hours/week, flexible scheduling based on school load
  • Preference to students nearing graduation (junior or senior years) or recent graduate

Application Process

  • Resume and cover letter
  • List of relevant classes taken that relate to the position
  • Two writing samples (e.g., press release, media pitch or article)
  • One to two design or social media samples, if available (e.g., social graphic, campaign post)

 

Title:   Marketing and Communications Intern

Position Location: Remote, must reside in Florida

Part Time: 10 hours per week

Position Grade & Compensation: N/A

The Alzheimer's Association’s good faith expectation for the hourly pay for this role is between $14.00 - $15.00

Reports To:  Director, Field Marketing & Communications Multi-Market, SE Territory

 

Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia– by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.

At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity — meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia.

 The Alzheimer’s Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic.

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

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