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Remote Director Client Relations Jobs in Florida

paradigm

Director Account Management

Tampa, FL · Remote

We are seeking a full-time, remote Director of Account Management. The Director of Account ... Responsible for daily client interaction, responding to client questions and inquiries. In addition ...

New

paradigm

Director Account Management

Tampa, FL · Remote

We are seeking a full-time, remote Director of Account Management. The Director of Account ... Responsible for daily client interaction, responding to client questions and inquiries. In addition ...

New

InsuraTec

Sales Representative (Remote)

Kendall, FL · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Miami, FL · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Palm City, FL · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Venice, FL · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Lauderhill, FL · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Union Park, FL · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Remote Director Client Relations information

What does a remote director of client relations do?

A Remote Director of Client Relations oversees the management and growth of relationships with a company's clients while working from a remote location. They are responsible for ensuring client satisfaction, addressing concerns, and identifying opportunities for upselling or cross-selling services. This role often involves coordinating with internal teams to meet client needs, developing strategies to improve client retention, and representing the company in virtual meetings and communications. Effective communication, problem-solving, and leadership skills are crucial for success in this position.

How does a remote director of client relations effectively build and maintain strong client partnerships without in-person meetings?

Remote Directors of Client Relations rely on proactive communication, frequent virtual check-ins, and strategic use of digital collaboration tools to foster strong client partnerships. They schedule regular video calls to discuss client needs, address concerns promptly, and share updates transparently, ensuring clients feel supported and valued. Additionally, they collaborate closely with internal teams to deliver solutions tailored to each client, often acting as the bridge between the client and various departments. Building rapport remotely requires being responsive, flexible, and attentive to client feedback, which helps nurture long-term relationships.

What are the key skills and qualifications needed to thrive as a remote director client relations, and why are they important?

To thrive as a Remote Director Client Relations, you need extensive experience in account management, client engagement, and strategic planning, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, project management tools, and communication platforms is typically required. Exceptional leadership, problem-solving, and interpersonal skills help foster strong client relationships and manage distributed teams effectively. These competencies are essential for driving client satisfaction, retaining key accounts, and ensuring seamless collaboration in a remote environment.

What are popular job titles related to Remote Director Client Relations jobs in Florida?

For Remote Director Client Relations jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Director Client Relations jobs in Florida look for?

The top searched job categories for Remote Director Client Relations jobs in Florida are:

What cities in Florida are hiring for Remote Director Client Relations jobs?

Cities in Florida with the most Remote Director Client Relations job openings:

Remote Director Client Relations jobs near you
Infographic showing various Remote Director Client Relations job openings in Florida as of August 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 100% Remote job distribution.

340B Director, Client Success

Pillr Health

Boca Raton, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Key responsibilities

  • Develop deep relationships with key stakeholders to understand their business objectives, challenges, and program success requirements.

  • Deliver measurable business value by reviewing performance metrics with clients and recommending strategies to optimize program outcomes.

  • Identify opportunities for account expansion through upselling and cross-selling, and lead renewal strategies and negotiations to ensure long-term partnerships.

Job description

Job Title: 340B Director, Client Success

Location: Remote

Department: Client Success

Reports To: Division General Manager

Job Type: Full-Time, Exempt

Position Summary:

The 340B Director, Client Success directs and oversees the activities ensuring clients effectively leverage Pillr Health's products and services to achieve their business objectives. This role is responsible for developing strategies and processes that ensure client satisfaction throughout all phases of the client lifecycle, facilitates long-term relationships, and promotes client retention. The 340B Director, Client Success monitors and improves training and onboarding processes to ensure smooth product adoption and client collaboration. Utilizes data insights and feedback mechanisms to identify and understand clients' needs and challenges. Establish collaborative relationships with Sales, Product Development and other cross-functional areas to support client's needs.

Key Responsibilities:

  • Client Partnership & Strategy: Develop deep relationships with key stakeholders to understand their business objectives, challenges, and program success requirements.
  • Business Performance: Deliver measurable business value. Regularly review performance metrics with clients and recommend strategies to optimize program outcomes.
  • Account Growth & Retention: Identify opportunities for account expansion through upselling and cross-selling. Lead renewal strategies and negotiations to ensure long-term partnerships.
  • Client Advocacy: Champion the voice of the client internally, influencing product development, service enhancements, and strategic initiatives.
  • Executive Reporting: Deliver regular business reviews and strategic updates to client executives, highlighting achievements, insights, and future opportunities.
  • Leadership: Collaborate with support teams to ensure seamless delivery and continuous improvement of client experiences. Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Identify and develop future organizational talent.

Qualifications:

  • Bachelor's degree in business, healthcare, operations, or a related field (master's degree preferred).
  • 5+ years of experience in client relationship management, account strategy, or client management in a software delivery model.
  • Proven ability to manage enterprise clients and deliver business outcomes through technology.
  • Advanced Excel skills, including V-Lookup, Pivot Tables, Charts & Graphs, Formulas, etc.
  • Ability to manage and lead effectively during times of organizational change and transformation.
  • Strong business acumen with the ability to link software capabilities to client KPIs and strategic goals.
  • Excellent communication, presentation, and negotiation skills.
  • Experience with CRM and analytics tools (e.g., Salesforce).

Preferred Attributes:

  • 340B ACE certification.
  • 2+ years of organizational leadership experience.
  • Pharmacy experience preferred.
  • Skilled in data reporting and interpretation.
  • Understanding of hospital/pharmacy systems, workflows, prescribing, and revenue cycle.
  • Willingness and ability to travel for client meetings.
  • U.S. citizenship and compliance with hospital credentialing standards.

Success Metrics:

  • Client retention and renewal rates
  • Revenue growth within existing client relationships
  • Client satisfaction improvement
  • Effective management of client risks, escalations, and client health

What We Offer:

  • Health insurance
  • Flexible Spending Account (FSA)
  • Dental and Vision insurance
  • 401(k) retirement plan
  • Paid time off
Employment Type: FULL_TIME

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