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Email Customer Service Jobs in Appleton, WI (NOW HIRING)

AMMEGA

Customer Solutions Associate

Greenville, WI

$41K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

For our MIR and AMMEGA Customer Service team, we are currently looking for a CUSTOMER SUPPORT ... Communicating with customers to receive orders for products and installations via fax, e-mail ...

AMMEGA

Customer Solutions Associate

Greenville, WI · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

For our MIR and AMMEGA Customer Service team, we are currently looking for a CUSTOMER SUPPORT ... Communicating with customers to receive orders for products and installations via fax, e-mail ...

altaresourceshcm

Spanish Bilingual Customer Care Rep

Neenah, WI · On-site

$15.75 - $19.75/hr

  • Retirement

  • PTO

Alta Resources is hiring Spanish Bilingual Customer Service Representatives, located at our ... Use phone (voice), email and other forms of communication to address the needs of our client ...

altaresourceshcm

French Bilingual Customer Care Rep

Neenah, WI

$15.75 - $19.75/hr

  • Retirement

  • PTO

Alta Resources is hiring French Bilingual Customer Service Representatives, located at our downtown ... Use phone (voice), email and other forms of communication to address the needs of our client ...

Alta Resources

French Bilingual Customer Care Rep

Neenah, WI · On-site

$16 - $20/hr

  • Retirement

  • PTO

Alta Resources Hiring Alta Resources is hiring French bilingual customer service representatives ... Use phone (voice), email and other forms of communication to address the needs of our client ...

Alta Resources

Customer Care Rep

Neenah, WI · On-site

$16.50 - $22.50/hr

... email, sample fulfillment, data entry, and validation of orders. The Customer Care Rep will also ... Recommends improvements to management in service, product, procedures, and/or packaging to support ...

Alta Resources

Spanish Bilingual Customer Care Rep

Neenah, WI · On-site

$16 - $20/hr

  • Retirement

  • PTO

Alta Resources Hiring Alta Resources is hiring Spanish bilingual customer service representatives ... Use phone (voice), email and other forms of communication to address the needs of our client ...

Alta Resources

Customer Care Rep

Neenah, WI · On-site

$16.25 - $22/hr

... email, sample fulfillment, data entry, and validation of orders. The Customer Care Rep will also ... Recommends improvements to management in service, product, procedures, and/or packaging to support ...

altaresourceshcm

Customer Care Rep

Neenah, WI · On-site

$16.25 - $22/hr

... email, sample fulfillment, data entry, and validation of orders. The Customer Care Rep will also ... Recommends improvements to management in service, product, procedures, and/or packaging to support ...

Alta Resources

Customer Care Rep

Neenah, WI · On-site

$16.25 - $22/hr

... email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders ... Recommends improvements to management in service, product, procedures, and/or packaging to support ...

altaresourceshcm

Customer Care Rep

Neenah, WI · On-site

$16.25 - $22/hr

... email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders ... Recommends improvements to management in service, product, procedures, and/or packaging to support ...

Alta Resources

French Bilingual Customer Care Rep

Neenah, WI · On-site

$15.75 - $19.75/hr

  • Retirement

  • PTO

Alta Resources is Hiring! Alta Resources is hiring French Bilingual Customer Service ... Use phone (voice), email and other forms of communication to address the needs of our client ...

Alta Resources

Spanish Bilingual Customer Care Rep

Neenah, WI · On-site

$15.75 - $19.75/hr

  • Retirement

  • PTO

Alta Resources is hiring Spanish Bilingual Customer Service Representatives, located at our ... Use phone (voice), email and other forms of communication to address the needs of our client ...

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Showing results 41-60

All JobsEmail Customer Service JobsEmail Customer Service Jobs in Appleton, WI

Email Customer Service information

See Appleton, WI salary details

$9

$18

$26

How much do email customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for email customer service in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Appleton, WI?

The most popular types of Email Customer Service jobs in Appleton, WI are:

What are popular job titles related to Email Customer Service jobs in Appleton, WI?

For Email Customer Service jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Appleton, WI look for?

The top searched job categories for Email Customer Service jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Email Customer Service jobs?

Cities near Appleton, WI with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Appleton, WI as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Customer Experience Specialist - Industrial

Werner Electric Supply

Appleton, WI • On-site

$16.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Werner Electric Supply rating

8.2

Company rating: 8.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

89th of 417 rated retail wholesalers

Job description

Be Yourself. Build Your Career. Be Exceptional Together.
At Werner, we're more than an electrical distributor - we're a community that empowers people to grow, innovate, and truly make a difference. Our culture celebrates individuality, encourages creativity, and values each person's voice; creating a space where you can be yourself, connect with others, and build a meaningful career. We believe in balance and flexibility, so you can thrive both professionally and personally. Together, we can make an impact and build something exceptional for our customers, families, communities, and each other.
Summary: The Customer Experience Specialist is responsible for the daily activities of customer requests, while acting as a liaison with Sales and other internal departments to ensure an excellent customer experience.
Essential Functions
  • Establish positive customer relationships through professional and efficient correspondences.
  • Process and manage multiple customer requests instantaneously via inbound phone calls, emails, and website.
  • Review daily reports to manage open orders.
  • Prioritize urgent requests and escalate complex issues as needed.
  • Collaborate with Sales, Product, Pricing, Purchasing, Operations, and Financial Services to coordinate communication and activity with customers.
  • Recognize opportunities to suggest complementary products or upgrades as well as alternatives as needed.
  • Establish a feedback loop with the Sales and Product team (ACE Team) to discuss customer strategies and share customer insights.
  • Maintain general understanding of products and services as well as internal resources to address customer inquiries.
  • Engage with vendor partners via their website, portal, or email to obtain current lead times and pricing for quotes, orders, and follow-ups on behalf of the customer.
  • Responsible for cross-referencing products, recommending alternative solutions, and selecting part numbers based on customer specifications.
  • Participate in a team culture of Continuous Improvement (CI) to promote and drive efficiency and service improvements within the CX organization.

Required Qualifications
  • 2-5 years of experience in customer service or relevant experience in a fast-paced office environment
  • Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook

Preferred Qualifications
  • Technically proficient working with ERP and Knowledge Management platforms
  • Experience or background with Construction/Industrial products is strongly preferred.
  • Experience working in the distribution industry

Company Overview
Founded in 1948, Werner Electric Supply has grown from a small appliance store in downtown Neenah, WI into an award-winning employer and leading electrical distributor with 12 branch locations in Wisconsin and Upper-Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately-held company with over 450 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, we're dedicated to the continuous improvement of our people, products, and services to ensure the long-term success of our employees and customers. Apply today and find out why we're a "Great Place to Work."
Employee Benefits
  • Medical, Dental, and Vision Insurance
  • Short & Long-Term Disability Insurance
  • Life and AD&D Insurance
  • 401(k) Retirement Plan with company match
  • Paid holidays, vacation, personal, and sick days
  • Pet Insurance
  • Identity Theft Protection
  • Accident Insurance & Critical Illness Coverage
  • Tuition Reimbursement
  • Annual bonuses and merit increases based on performance
  • Employee Assistance Program (EAP)
  • Wellness Programs
  • Employee Resource Groups (ERG)
  • Career Development & Leadership Training
  • Paid Parental Leave

Werner Electric Supply is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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