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Online Customer Service Agent Jobs in Appleton, WI

Airport Customer Service Agent - ATW

Appleton, WI ยท On-site

$15 - $20.25/hr

General information Job Title Airport Customer Service Agent - ATW Date Monday, July 27, 2026 Entity Unifi Aviation, LLC State Wisconsin City Appleton Base Pay Rate: $ 15.00 Full/Part Time Part Time ...

Customer Service Agent This position is responsible for providing customer service to all customers, including scheduled or charter services. Customer Service agents must be attentive to the customer ...

Airport Customer Service Agent - ATW

Appleton, WI ยท On-site

$14.75 - $19.75/hr

Airport Customer Service Agent - ATW Unifi Aviation, LLC is seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect ...

Airport Customer Service Agent - ATW

Appleton, WI ยท On-site

$15 - $20.25/hr

General information Job Title Airport Customer Service Agent - ATW Date Monday, July 27, 2026 Entity Unifi Aviation, LLC State Wisconsin City Appleton Base Pay Rate: $ 15.00 Full/Part Time Part Time ...

Customer Care Sales Agent

Neenah, WI ยท On-site

$16 - $21.25/hr

Property/Casualty Insurance Agent License or the ability to obtain within 30 days from hire ... Preferred Qualifications: * 1- 3 years sales or customer service experience preferred. * A mindset ...

Customer Care Sales Agent

Neenah, WI ยท On-site

$16 - $21.25/hr

Property/Casualty Insurance Agent License or the ability to obtain within 30 days from hire ... Preferred Qualifications: * 1- 3 years sales or customer service experience preferred. * A mindset ...

Job Title: Aisles Online Shopper Department: Aisles Online FLSA: Hourly Revision Date: 07/2026 ... We're seeking people with a passion for customer service, a willingness to learn, and a commitment ...

Job Title: Aisles Online Shopper Department: Aisles Online FLSA: Hourly Revision Date: 07/2026 ... We're seeking people with a passion for customer service, a willingness to learn, and a commitment ...

Customer Planning & Service Director The Director of Customer Planning & Service leads an ... Growth mindset that embraces challenges and acts as a positive agent of change * Effective ...

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Online Customer Service Agent information

See Appleton, WI salary details

$9

$17

$26

How much do online customer service agent jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for online customer service agent in Appleton, WI is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.47 per hour, depending on experience, location, and employer.

What does an online customer service agent do?

An Online Customer Service Agent assists customers through digital channels such as email, live chat, and social media. Their main duties include responding to inquiries, resolving issues, processing orders, and providing information about products or services. They aim to ensure customer satisfaction and may also handle returns, complaints, and technical support. Effective communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an online customer service agent?

To thrive as an Online Customer Service Agent, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is often required. Strong interpersonal skills, patience, and adaptability help agents deliver positive experiences and handle challenging interactions. These competencies are essential for resolving customer issues efficiently and maintaining high satisfaction in digital service environments.

How do online customer service agents typically handle high volumes of customer inquiries during peak periods?

During peak periods, Online Customer Service Agents often utilize ticketing systems and prioritization tools to efficiently manage a large number of customer inquiries. Agents may work closely with team leads and use templated responses for common issues, while still personalizing replies as needed. Collaboration with other agents and escalation teams helps ensure that urgent or complex cases are resolved promptly. Time management and adaptability are key skills in maintaining service quality under high demand.

What is the difference between Online Customer Service Agent vs Call Center Representative?

AspectOnline Customer Service AgentCall Center Representative
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar customer service skills, often with call handling training
Work EnvironmentRemote, online platforms, chat/email supportCall centers, inbound/outbound calls, office or remote
Industry UsageRetail, tech, e-commerce, service industriesTelecommunications, insurance, finance, retail
Search/Comparison IntentCustomer support, online service rolesPhone-based customer support roles

Online Customer Service Agents primarily handle customer inquiries via chat or email in a remote setting, focusing on digital communication. Call Center Representatives typically manage customer calls, often in a call center environment, providing support over the phone. Both roles require strong communication skills and customer service experience, but differ mainly in communication channels and work environment.

How to become an online customer service agent?

To become an online customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools. Relevant experience in customer support or sales can be beneficial, and some employers may require specific certifications or training. Good internet connectivity and the ability to work flexible hours are also important for remote roles.

What are the most commonly searched types of Customer Service Agent jobs in Appleton, WI?

The most popular types of Customer Service Agent jobs in Appleton, WI are:

What are popular job titles related to Online Customer Service Agent jobs in Appleton, WI?

For Online Customer Service Agent jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Agent jobs in Appleton, WI look for?

The top searched job categories for Online Customer Service Agent jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Online Customer Service Agent jobs?

Cities near Appleton, WI with the most Online Customer Service Agent job openings:

Airport Customer Service Agent - ATW

Unifi

Appleton, WI โ€ข On-site

$15 - $20.25/hr

Part-time

Re-posted 24 days ago


Job description

General information
Job Title
Airport Customer Service Agent - ATW
Date
Monday, July 27, 2026
Entity
Unifi Aviation, LLC
State
Wisconsin
City
Appleton
Base Pay Rate:
$ 15.00
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Part Time Days
Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shift