ZipRecruiter

Log In

1

Email Customer Service Jobs in Appleton, WI (NOW HIRING)

A. O. Smith

Customer Service Representative III

Freedom, WI · On-site

$16 - $21.75/hr

Excellent computer skills in MS Word, Excel, email and windows * Responds promptly to customer needs and reque sts for service and assistance . * Listens and remains open to others' ideas. * Gets ...

A. O. Smith

Customer Service Representative III

Freedom, WI · On-site

$16 - $21.75/hr

Excellent computer skills in MS Word, Excel, email and windows * Responds promptly to customer needs and reque sts for service and assistance . * Listens and remains open to others' ideas. * Gets ...

A. O. Smith

Customer Service Representative III

Freedom, WI · On-site

$16 - $21.75/hr

Excellent computer skills in MS Word, Excel, email and windows * Responds promptly to customer needs and reque sts for service and assistance . * Listens and remains open to others' ideas. * Gets ...

A. O. Smith

Customer Service Representative III

Appleton, WI · On-site

$15.25 - $20.75/hr

Excellent computer skills in MS Word, Excel, email and windows * Responds promptly to customer needs and requests for service and assistance. * Listens and remains open to others' ideas. * Gets ...

A.O. Smith

Customer Service Representative III

Appleton, WI · On-site

$15.25 - $20.75/hr

Excellent computer skills in MS Word, Excel, email and windows * Responds promptly to customer needs and requests for service and assistance. * Listens and remains open to others' ideas. * Gets ...

A.O. Smith

Customer Service Representative III

Appleton, WI

$15.25 - $20.75/hr

Excellent computer skills in MS Word, Excel, email and windows * Responds promptly to customer needs and requests for service and assistance. * Listens and remains open to others' ideas. * Gets ...

previous pagenext page

Showing results 21-40

All JobsEmail Customer Service JobsEmail Customer Service Jobs in Appleton, WI

Email Customer Service information

See Appleton, WI salary details

$9

$18

$26

How much do email customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for email customer service in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Appleton, WI?

The most popular types of Email Customer Service jobs in Appleton, WI are:

What are popular job titles related to Email Customer Service jobs in Appleton, WI?

For Email Customer Service jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Appleton, WI look for?

The top searched job categories for Email Customer Service jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Email Customer Service jobs?

Cities near Appleton, WI with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Appleton, WI as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Multi-Channel Customer Service Representative

Alta Resources

Neenah, WI • On-site

$16.50 - $22.50/hr

Other

Retirement, PTO

Re-posted 24 days ago

Alta Resources rating

7.1

Company rating: 7.1 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Alta Resources Hiring

Alta Resources is looking for Multi-Channel Customer Service Representatives.

The Multi-Channel Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty.

Duties & Qualities
  • Use social media, chat, email and/or phone to address the needs of our client's customers
  • Help facilitate, analyze & resolve customer issues
  • Provide product support, solutions & additional product information
  • Strong desire and passion to help and serve others
  • High level of confidence, enthusiasm and a positive attitude
  • Excellent written & verbal communication skills
  • Ability to build relationships with clients, customers and co-workers
Working at Alta Resources
  • Work with people & customers that are passionate about the same things you are
  • Expand your writing & communication skills
  • On-the-job paid training
  • Career advancement & education reimbursements
  • Product discounts, incentives and other freebies
Additional Job Information
  • Full- & part-time hours available, including evenings & weekends
  • Full benefits (full-time employees), include PTO, holiday pay, insurance, 401(k) and education assistance

Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX

What Alta Resources employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply