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Email Customer Service Jobs in Oregon (NOW HIRING)

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a ... Delivering prompt and precise responses to customer inquiries via email and chat. You'll be the ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$19 - $22/hr

About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Respond to customer emails and chats in a timely, helpful, and professional manner. * Take on ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$16.75 - $22.75/hr

About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Respond to customer emails and chats in a timely, helpful, and professional manner. * Take on ...

NetVendor

Customer Service Representative

Tualatin, OR

$16.75 - $22.75/hr

About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Respond to customer emails and chats in a timely, helpful, and professional manner. * Take on ...

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How much do email customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for email customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Oregon?

The most popular types of Email Customer Service jobs in Oregon are:

What are popular job titles related to Email Customer Service jobs in Oregon?

For Email Customer Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Oregon look for?

The top searched job categories for Email Customer Service jobs in Oregon are:

What cities in Oregon are hiring for Email Customer Service jobs?

Cities in Oregon with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Customer Service Representative / Team Support

Hood River, OR • On-site

A&E Plumbing, Heating & Air
See more jobs at A&E Plumbing, Heating & Airexternal

$18 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 hours ago

Job description

Customer Service Representative

Benefits: Aflac, HSA, 401(k), 401(k) matching, competitive salary, dental insurance, employee discounts, health insurance, opportunity for advancement, paid time off, training & development, vision insurance

This is a long-term posting that will remain open until filled. Customer Service Representative is responsible for maintaining a high standard of customer service by answering all incoming phone calls and assisting the customer or directing those customers to the appropriate department.

  • Answer all incoming calls by the second ring
  • Thoroughly vet and route incoming calls in a timely manner to appropriate staff members.
  • When staff members aren't available to take their phone calls always give the caller a choice of leaving voice mail or a message.
  • Contact proper team members with immediate customer concerns. If sensing a customer is becoming upset with a staff member or situation, notify the department manager then the general manager.
  • Maintain customer database.
  • Take customer payments
  • Email customer invoices or receipts
  • Assist with simple on call messages of cancelations, payments, receipts or estimates
  • Answer simple customer questions
  • Assist with scheduling customers for maintenance on their HVAC equipment with the appropriate Technician.
  • Maintains these agreements by inputting new or renewed memberships correctly, auditing each account for accuracy and making corrections when necessary
  • Assist team members with simple tasks
  • Needs to have great attention to detail
  • Needs to possess strong organizational skills
  • Proficient at multi-tasking
  • Above Average computer skills
  • Needs strong verbal and written communication skills
  • Strong Team orientation
  • Other projects or duties as assigned

Experience with Service Titan a PLUS! Compensation: $18.00 - $25.00 per hour Nestled in the heart of the Columbia River Gorge, we have proudly serviced areas between Gresham and The Dalles for over 16 years. Being apart of the A&E Team is so much more than just a job; we are committed to prioritizing our community and neighbors, offering honest, transparent solutions tailored to serve the people we care for.

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