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Customer Service Insurance Jobs in Oregon (NOW HIRING)

The Boyd Group

Customer Service

Mcminnville, OR · On-site

$18 - $25/hr

The CSR is responsible for providing an exceptional customer experience ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

Customer Service

Mcminnville, OR

$18 - $25/hr

The CSR is responsible for providing an exceptional customer experience ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

Customer Service

Newberg, OR · On-site

$18 - $25/hr

The CSR is responsible for providing an exceptional customer experience ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

Customer Service

Mcminnville, OR · On-site

$18 - $25/hr

The CSR is responsible for providing an exceptional customer experience ... They manage working relationships with customers and insurances companies while providing all ...

PostalAnnex+

Customer service

Hood River, OR · On-site

$16.50 - $18.50/hr

Join Our Team as a Customer Service Representative at PostalAnnex+ in Hood River, OR! Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where no two ...

PSG Global Solutions

Customer Service

Beaverton, OR

$16.75 - $22.75/hr

Superior knowledge in customer service and retail experience * 1 yr experience in marketing research or customer contact position. * Athletic experience Additional Information All your information ...

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All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Oregon

Customer Service Insurance information

See Oregon salary details

$10

$19

$28

How much do customer service insurance jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer service insurance in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What are Customer Service Insurance representatives?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a Customer Service Insurance representative, and why are they important?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service representatives in the insurance industry, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are the most commonly searched types of Customer Service Insurance jobs in Oregon? The most popular types of Customer Service Insurance jobs in Oregon are:
What are popular job titles related to Customer Service Insurance jobs in Oregon? For Customer Service Insurance jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Service Insurance jobs in Oregon look for? The top searched job categories for Customer Service Insurance jobs in Oregon are:
What cities in Oregon are hiring for Customer Service Insurance jobs? Cities in Oregon with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Oregon as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Insurance Customer Service Representative

BILL CAVINEE INSURANCE

Springfield, OR • On-site

$40K - $70K/yr

Full-time

Dental, Vision, Retirement

Re-posted 13 days ago

Job description

Are you looking for a chance to break into the insurance industry?

If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, Allways Insurance Agency in Springfield, might be the right place for you. We are currently looking for a Full-Time Insurance Customer Service Representative to join our growing insurance office. As an insurance customer service representative, you will use your positive attitude and attention to detail to ensure your clients have the best experience and coverage to fit their unique needs. We offer a focused, team environment where we all show up every day to help each other reach their goals. We pride ourselves on our knowledge of the insurance industry and are looking for someone who is willing to learn and grow along with us. If you don't already have your property & casualty license, don't worry! We will help you get licensed to begin your career in the insurance industry! We even have advancement opportunities if you would like to grow into a sales career with our agency. If you are an active listener, quick at building rapport with clients, are motivated, and invested in your own growth and success, this is the perfect position for you.

If you love interacting with people and want to provide outstanding service at an agency that cares about both our clients and you, apply today!


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Paid Holidays

Monthly Bonus opportunities

Team Building Events

Growth Opportunities


Responsibilities
  • With your keen attention to detail, youll be cross-selling, rounding out client accounts, and taking payments.
  • Your outstanding customer service skills will be essential in issuing insurance documentation.
  • With your excellent relationship-building talents, youll be educating & advising clients on the best policies for their unique needs.
  • Use your savvy skills to assist clients with policy changes.
  • Using your excellent problem-solving skills you will be creating, upadating and processing endorsements.

Requirements
  • Detail-oriented and organized.
  • Basic computer software knowledge including typing skills.
  • Excellent written and verbal communication skills including professional phone and office etiquette.