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Customer Service Insurance Jobs in Oregon (NOW HIRING)

CO BEND INC

Customer Service

Bend, OR

$11.50/hr

Help us help our customers realize their dreams of a beautiful home! -Join The #1 Furniture Company ... Finally, all orders are filled from strategically located regional warehouses and are serviced by ...

CO BEND INC

Customer Service

Bend, OR

$11.50/hr

Help us help our customers realize their dreams of a beautiful home! -Join The #1 Furniture Company ... Finally, all orders are filled from strategically located regional warehouses and are serviced by ...

Puget Collision

Customer Service Rep

Portland, OR · On-site

$18 - $25/hr

The CSR is the primary contact for all initial customer reception and is responsible for customer ... Inform customer of repair process, insurance claim processing, payment procedures, repair ...

U-Haul

Customer Service Representative

Medford, OR · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

Portland, OR

$17 - $23/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...

U-Haul

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

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All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Oregon

Customer Service Insurance information

See Oregon salary details

$10

$19

$28

How much do customer service insurance jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service insurance in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What are Customer Service Insurance representatives?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a Customer Service Insurance representative, and why are they important?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service representatives in the insurance industry, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are the most commonly searched types of Customer Service Insurance jobs in Oregon? The most popular types of Customer Service Insurance jobs in Oregon are:
What are popular job titles related to Customer Service Insurance jobs in Oregon? For Customer Service Insurance jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Service Insurance jobs in Oregon look for? The top searched job categories for Customer Service Insurance jobs in Oregon are:
What cities in Oregon are hiring for Customer Service Insurance jobs? Cities in Oregon with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Oregon as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Customer Service

CO BEND INC

Bend, OR

$11.50/hr

Full-time

Retirement

Re-posted 5 days ago

Job description

Job Description

Help us help our customers realize their dreams of a beautiful home! -Join The #1 Furniture Company-Join The #1 Furniture Brand
Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry’s broadest product assortments to retail partners in 123 countries.
Design, Build, Deliver: Using our internationally acclaimed in-house design team, we create the look without paying expensive design fees. Then, by adhering to some of the most efficient production standards in the world, we are able to maximize productivity and minimize waste, generating additional savings for you. Finally, all orders are filled from strategically located regional warehouses and are serviced by our own fleet of trucks, the largest in the industry

Essential Functions and Responsibilities:

  • Implement opening and closing procedures
  • Manage telephone traffic
  • Access inventory information and advise sales associates
  • Complete sales transactions
  • Execute daily checklists
  • Explain terms for customer pick up or delivery

Job Requirements

Knowledge, Skills and Abilities:

  • Excellent/professional communication skills with both internal and external contacts
  • Proficient computer knowledge with Microsoft Tools
  • Skilled at balancing multiple priorities in a fast paced environment
  • Professional telephone skills
  • Understands basic financial terms
  • Highly organized

We are an equal opportunity employer and provide a drug free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals only.

Job Type: Full-time

Salary: $11.50 /hour