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Email Customer Service Jobs in Oregon (NOW HIRING)

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Answer phones and respond to email inquiries. * Assist with inventory management and ordering supplies as needed. Qualifications: * Previous customer service or retail experience preferred. * Strong ...

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Answer phones and respond to email inquiries. * Assist with inventory management and ordering supplies as needed. Qualifications: * Previous customer service or retail experience preferred. * Strong ...

This role manages inbound and outbound outreach, including phone, email, and chat, to identify customer needs, confirm service requirements, and prepare work orders for scheduling assignments. The CS ...

New

Customer Service Representative

Eugene, OR · On-site

$16.25 - $22/hr

... and email * Handle customer complaints in a calm, professional manner * Diagnose, assess, and ... customer service skills and the ability to satisfactorily resolve issues • Solid ability to ...

The CSR answers phones/texts/emails, accurately captures and understands the customer needs, schedules technician and estimate appointments, and provides over the phone estimates. The CSR provides ...

The CSR answers phones/texts/emails, accurately captures and understands the customer needs, schedules technician and estimate appointments, and provides over the phone estimates. The CSR provides ...

Be Seen First

Customer Service Representative Status: Full-time, Non-Exempt Hours: Monday-Friday, 8:00am-4:30pm ... Take accurate messages and respond to inquiries and emails in a timely manner. * Understand, and ...

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Showing results 21-40

Email Customer Service information

See Oregon salary details

$10

$19

$28

How much do email customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for email customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Oregon?

The most popular types of Email Customer Service jobs in Oregon are:

What are popular job titles related to Email Customer Service jobs in Oregon?

For Email Customer Service jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Email Customer Service jobs?

Cities in Oregon with the most Email Customer Service job openings:

Infographic showing various Email Customer Service job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Customer service Specialist

Global Channel Management

Grants Pass, OR • On-site

$16.50 - $22/hr

Other

Re-posted 20 days ago


Job description

About the job Customer service Specialist
Customer service needs 2+ years experience
Customer service requires:

  • Type min of 35 wpm 10 key by touch
  • Able to communicate via email or chat in professional manner Able to multi task.
Customer service duties:
  • Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Develop a strong knowledge of our product portfolio and procedures
  • Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
  • Effectively communicate additional promotions and services we offer.
  • Process customer orders in a courteous, efficient, timely manner with minimal errors.
  • Properly document customer complaints and concerns immediately and facilitate satisfactory resolution

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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