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Email Customer Service Jobs in Delaware (NOW HIRING)

Customer Representative

Dover, DE · On-site

$12.75 - $17.25/hr

... service. Key Responsibilities * Respond promptly and professionally to client inquiries via email ... Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ...

Travel customer representative

Newark, DE · On-site

$15.75 - $21.25/hr

... service. Key Responsibilities * Respond promptly and professionally to client inquiries via email ... Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ...

Showing results 41-60

Email Customer Service information

See Delaware salary details

$9

$18

$26

How much do email customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for email customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Delaware?

The most popular types of Email Customer Service jobs in Delaware are:

What are popular job titles related to Email Customer Service jobs in Delaware?

For Email Customer Service jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Delaware look for?

The top searched job categories for Email Customer Service jobs in Delaware are:

What cities in Delaware are hiring for Email Customer Service jobs?

Cities in Delaware with the most Email Customer Service job openings:

Infographic showing various Email Customer Service job openings in Delaware as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Remote Customer Service Benefits Leaders

Zuzick Organization of Globe Life

Newark, DE • On-site

$15.75 - $21.25/hr

Full-time

Posted 4 days ago


Job description

-No prior industry experience required

-Meet with clients on Zoom to help them enroll in benefit programs

-Explain options in a clear, simple, and relatable way

-Help clients complete online enrollment forms accurately

-Schedule and manage virtual appointments

-Use basic computer skills (email, Zoom, online systems) daily

-Follow a proven process with training and support provided

-Work independently while being part of a supportive team

Industry leaders will train all new canidates, but you must be:

  • Coachable and demonstrate high integrity

  • Your have a desire to help others

  • Excellent written and verbal communication skills

  • Strong organizational skills with a proactive, customer-focused mindset.