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Email Customer Service Jobs in Delaware (NOW HIRING)

Customer Service Associate

Wilmington, DE · Hybrid

$22.89 - $35.76/hr

This is a Customer Service environment that requires excellent communication, and organization ... Handle a high volume of phone calls, chats, and emails in a Call Center environment. * Solve ...

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current ... You will work with customers in numerous ways such as email, telephone, in-person and at their ...

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current ... You will work with customers in numerous ways such as email, telephone, in-person and at their ...

... Lowe's * Deliver excellent customer service * Help customers find products and provide ... For individuals with disabilities who would like to request an accommodation, email HRServiceCenter ...

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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Email Customer Service information

See Delaware salary details

$9

$18

$26

How much do email customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for email customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Delaware?

The most popular types of Email Customer Service jobs in Delaware are:

What are popular job titles related to Email Customer Service jobs in Delaware?

For Email Customer Service jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Delaware look for?

The top searched job categories for Email Customer Service jobs in Delaware are:

What cities in Delaware are hiring for Email Customer Service jobs?

Cities in Delaware with the most Email Customer Service job openings:

Infographic showing various Email Customer Service job openings in Delaware as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Customer Service - Customer Service Representative

BC Forward

Newark, DE • On-site

$26/hr

Other

Posted 21 days ago


Job description

Job Title: Customer Service Representative Location: Newark, DE Duration: 5 month initial contract with potential conversion to FTE based on performance Pay Range: $26/hr (W2) About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Customer Service Representative to join our dynamic Benefit Payment Services team. The ideal candidate will have strong experience in customer support, call handling, and MS Office tools and a proven ability to learn quickly, implement feedback, and deliver accurate assistance to retirees regarding pension payments and related inquiries. Responsibilities: Receive and manage inbound calls from retirees and beneficiaries. Understand caller requests, resolve issues, and route per client profile when appropriate. Assist with questions about pension payments, tax forms, withholdings, and web portal navigation. Send and track forms via mail, fax, and email. Required Skills & Qualifications: Bachelor's degree. Proficiency in Microsoft Word, Excel, internet research, and email. Strong communication skills and professional telephone etiquette with a customer service focus. Attention to detail with the ability to prioritize and manage time in a high-volume setting. Ability to take and implement feedback quickly and learn new processes. Reliable attendance and willingness to work overtime when necessary. Preferred Skills: Experience supporting retirees, payroll, or benefits administration. Demonstrated progression in responsibilities in school or work settings. Work Schedule & Onsite Expectation: Onsite, office-based schedule Monday to Friday, 8:00 a.m. to 5:00/5:30 p.m. Overtime eligible as needed. Interview Process & Notes: Single-round Zoom panel interview. Contract extension and conversion to full-time are performance dependent. Role is not eligible for employer-sponsored immigration support. Candidate Profile Guidance: Demonstrates attention to detail, rapid uptake of feedback, and quick learning. Shows progression and added responsibility across roles or academics. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.