Respond to customer inquiries via phone, email, and chat with professionalism and courtesy. * Provide accurate information regarding products and services to assist customers in making informed ...
Quick apply
Respond to customer inquiries via phone, email, and chat with professionalism and courtesy. * Provide accurate information regarding products and services to assist customers in making informed ...
Quick apply
Respond to customer inquiries via phone, email, and chat with professionalism and courtesy. * Provide accurate information regarding products and services to assist customers in making informed ...
New Castle, DE · On-site
$15.50 - $21/hr
Interact with customers via phone, email, and chat to address their queries, concerns, and service requests. * Ensure accurate and timely entry of customer information, service requests, and job ...
New Castle, DE · On-site
$15.50 - $21/hr
Interact with customers via phone, email, and chat to address their queries, concerns, and service requests. * Ensure accurate and timely entry of customer information, service requests, and job ...
Wilmington, DE · On-site
$14/hr
Receive a high volume of inbound calls and emails * Identify the reason for the customer's call, collect relevant information and provide solutions * Use best practices in customer service techniques ...
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Wilmington, DE · On-site
$14/hr
Receive a high volume of inbound calls and emails * Identify the reason for the customer's call, collect relevant information and provide solutions * Use best practices in customer service techniques ...
$15.50 - $21/hr
Resolve customer complaints via phone, email, mail, or social media. * Use telephones to reach out to customers and verify account information. * Greet customers warmly and ascertain problem or ...
$15.50 - $21/hr
Resolve customer complaints via phone, email, mail, or social media. * Use telephones to reach out to customers and verify account information. * Greet customers warmly and ascertain problem or ...
Wilmington, DE · On-site
$15.50 - $21/hr
Resolve customer complaints via phone, email, mail, or social media. * Use telephones to reach out to customers and verify account information. * Greet customers warmly and ascertain problem or ...
Wilmington, DE · On-site
$15.50 - $21/hr
Resolve customer complaints via phone, email, mail, or social media. * Use telephones to reach out to customers and verify account information. * Greet customers warmly and ascertain problem or ...
Lewes, DE · On-site
$16 - $21.50/hr
Customer Service Representative Job Summary The CSR supports the day-to-day operations of the ... Telephone etiquette and working knowledge of email systems Physical Demands and Work Environment ...
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Lewes, DE · On-site
$16 - $21.50/hr
Customer Service Representative Job Summary The CSR supports the day-to-day operations of the ... Telephone etiquette and working knowledge of email systems Physical Demands and Work Environment ...
Dover, DE · Hybrid
Contact Center BPO (Business Process Outsourcing) refers to the practice of outsourcing customer service and support operations--such as call centers, email support, live chat, and social media ...
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Dover, DE · Hybrid
Contact Center BPO (Business Process Outsourcing) refers to the practice of outsourcing customer service and support operations--such as call centers, email support, live chat, and social media ...
Dover, DE · On-site
$40K - $50K/yr
In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...
Dover, DE · On-site
$40K - $50K/yr
In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...
Dover, DE · Hybrid
Contact Center BPO (Business Process Outsourcing) refers to the practice of outsourcing customer service and support operations--such as call centers, email support, live chat, and social media ...
Dover, DE · Hybrid
Contact Center BPO (Business Process Outsourcing) refers to the practice of outsourcing customer service and support operations--such as call centers, email support, live chat, and social media ...
Dover, DE · On-site
$40K - $50K/yr
In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...
Dover, DE · On-site
$40K - $50K/yr
In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...
Dover, DE · On-site
Contact Center BPO (Business Process Outsourcing) refers to the practice of outsourcing customer service and support operations-such as call centers, email support, live chat, and social media ...
Dover, DE · On-site
Contact Center BPO (Business Process Outsourcing) refers to the practice of outsourcing customer service and support operations-such as call centers, email support, live chat, and social media ...
Wilmington, DE · On-site
$16 - $18/hr
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current ... You will work with customers in numerous ways such as email, telephone, in-person and at their ...
Wilmington, DE · On-site
$16 - $18/hr
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current ... You will work with customers in numerous ways such as email, telephone, in-person and at their ...
Dover, DE · On-site
$40K - $50K/yr
In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...
Dover, DE · On-site
$40K - $50K/yr
In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...
Dover, DE · On-site
Contact Center BPO (Business Process Outsourcing) refers to the practice of outsourcing customer service and support operations-such as call centers, email support, live chat, and social media ...
Dover, DE · On-site
Contact Center BPO (Business Process Outsourcing) refers to the practice of outsourcing customer service and support operations-such as call centers, email support, live chat, and social media ...
Newark, DE · On-site
$23 - $24/hr
Customer Service Representative - Benefits Services Location: Newark DE 19713 Please note this is ... Send forms via mail, fax, and email to participants. Required Skills & Qualifications: * Bachelor ...
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Newark, DE · On-site
$23 - $24/hr
Customer Service Representative - Benefits Services Location: Newark DE 19713 Please note this is ... Send forms via mail, fax, and email to participants. Required Skills & Qualifications: * Bachelor ...
Be Seen First
Wilmington, DE · On-site
$20 - $23/hr
... Customer Service Representative to support clients with their personal lines insurance needs ... Maintain clear, professional, and responsive communication through phone, email, and in-person ...
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Be Seen First
Wilmington, DE · On-site
$20 - $23/hr
... Customer Service Representative to support clients with their personal lines insurance needs ... Maintain clear, professional, and responsive communication through phone, email, and in-person ...
Wilmington, DE · On-site
$16.50/hr
Customer service desk At Wegmans, we've always believed we can achieve our goals only if we first ... Email Explore this Location * Wegmans Benefits Explore the exceptional benefits, growth ...
Wilmington, DE · On-site
$16.50/hr
Customer service desk At Wegmans, we've always believed we can achieve our goals only if we first ... Email Explore this Location * Wegmans Benefits Explore the exceptional benefits, growth ...
Wilmington, DE · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Wilmington, DE · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Newark, DE · On-site
$15.75 - $21.25/hr
Customer Service Representative I Newark, DE What makes us great... At the heart of our Company is ... email careers@chpk.com.
Newark, DE · On-site
$15.75 - $21.25/hr
Customer Service Representative I Newark, DE What makes us great... At the heart of our Company is ... email careers@chpk.com.
The Customer Service Representative - Warehouse plays a critical role in ensuring seamless ... Respond promptly and professionally to customer inquiries via phone, email, or in-person regarding ...
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The Customer Service Representative - Warehouse plays a critical role in ensuring seamless ... Respond promptly and professionally to customer inquiries via phone, email, or in-person regarding ...
$9.86 - $11.42
2% of jobs
$11.42 - $12.97
4% of jobs
$12.97 - $14.52
11% of jobs
$15.38 is the 25th percentile. Wages below this are outliers.
$14.52 - $16.08
15% of jobs
The median wage is $17.51 / hr.
$16.08 - $17.63
20% of jobs
$17.63 - $19.18
15% of jobs
$20.25 is the 75th percentile. Wages above this are outliers.
$19.18 - $20.73
13% of jobs
$20.73 - $22.29
7% of jobs
$22.29 - $23.84
6% of jobs
$23.84 - $25.39
4% of jobs
$25.39 - $26.95
3% of jobs
$9
$18
$26
In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.
To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.
An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

$18/hr
Full-time
Posted 13 days ago
We are seeking a dedicated and enthusiastic Customer Service Representative to join our client's dynamic team. This role is essential in providing exceptional support and ensuring their inquiries and concerns are addressed promptly and effectively. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to thrive in a fast-paced environment. Multilingual abilities are a significant advantage (but not required), as we aim to serve a diverse clientele.
Duties
Requirements
Join us in delivering exceptional service and making a difference in our customers' experiences!
You should be proficient in: