New Castle, DE · On-site
$15.50 - $21/hr
Interact with customers via phone, email, and chat to address their queries, concerns, and service requests. * Ensure accurate and timely entry of customer information, service requests, and job ...
New Castle, DE · On-site
$15.50 - $21/hr
Interact with customers via phone, email, and chat to address their queries, concerns, and service requests. * Ensure accurate and timely entry of customer information, service requests, and job ...
Wilmington, DE · On-site
$14/hr
Receive a high volume of inbound calls and emails * Identify the reason for the customer's call, collect relevant information and provide solutions * Use best practices in customer service techniques ...
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Wilmington, DE · On-site
$14/hr
Receive a high volume of inbound calls and emails * Identify the reason for the customer's call, collect relevant information and provide solutions * Use best practices in customer service techniques ...
$15.50 - $21/hr
Resolve customer complaints via phone, email, mail, or social media. * Use telephones to reach out to customers and verify account information. * Greet customers warmly and ascertain problem or ...
$15.50 - $21/hr
Resolve customer complaints via phone, email, mail, or social media. * Use telephones to reach out to customers and verify account information. * Greet customers warmly and ascertain problem or ...
Wilmington, DE · On-site
$15.50 - $21/hr
Resolve customer complaints via phone, email, mail, or social media. * Use telephones to reach out to customers and verify account information. * Greet customers warmly and ascertain problem or ...
Wilmington, DE · On-site
$15.50 - $21/hr
Resolve customer complaints via phone, email, mail, or social media. * Use telephones to reach out to customers and verify account information. * Greet customers warmly and ascertain problem or ...
Dover, DE · On-site
$40K - $50K/yr
In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...
Dover, DE · On-site
$40K - $50K/yr
In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...
Dover, DE · On-site
$40K - $50K/yr
In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...
Dover, DE · On-site
$40K - $50K/yr
In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...
Dover, DE · On-site
$40K - $50K/yr
In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...
Dover, DE · On-site
$40K - $50K/yr
In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling ...
Wilmington, DE · On-site
$16 - $18/hr
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current ... You will work with customers in numerous ways such as email, telephone, in-person and at their ...
Wilmington, DE · On-site
$16 - $18/hr
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current ... You will work with customers in numerous ways such as email, telephone, in-person and at their ...
Wilmington, DE · On-site
$22.89 - $35.76/hr
Interact with customers and coworkers via email, phone, and chat. * Adopt/apply 'Continuous ... Cross training to learn and perform Service Contract activities as business needs dictate.
Wilmington, DE · On-site
$22.89 - $35.76/hr
Interact with customers and coworkers via email, phone, and chat. * Adopt/apply 'Continuous ... Cross training to learn and perform Service Contract activities as business needs dictate.
Wilmington, DE · On-site
$22.89 - $35.76/hr
Interact with customers and coworkers via email, phone, and chat. * Adopt/apply 'Continuous ... Cross training to learn and perform Service Contract activities as business needs dictate.
Wilmington, DE · On-site
$22.89 - $35.76/hr
Interact with customers and coworkers via email, phone, and chat. * Adopt/apply 'Continuous ... Cross training to learn and perform Service Contract activities as business needs dictate.
Newark, DE · Remote
$14.75 - $18.50/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip ... Provide assistance through email, chat, and phone communication * Help with itinerary changes ...
Newark, DE · Remote
$14.75 - $18.50/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip ... Provide assistance through email, chat, and phone communication * Help with itinerary changes ...
$15.50 - $21/hr
Our Customer Service Representatives work primarily with existing Clean Energy USA customers who ... Answer incoming customer calls and emails with a friendly, professional, and customer-first ...
$15.50 - $21/hr
Our Customer Service Representatives work primarily with existing Clean Energy USA customers who ... Answer incoming customer calls and emails with a friendly, professional, and customer-first ...
Newark, DE · Remote
$15.75 - $21.25/hr
Overview We are seeking a Customer Service Representative to assist clients with travel planning ... You will communicate with clients by phone, email, and online platforms while helping ensure a ...
Newark, DE · Remote
$15.75 - $21.25/hr
Overview We are seeking a Customer Service Representative to assist clients with travel planning ... You will communicate with clients by phone, email, and online platforms while helping ensure a ...
Wilmington, DE · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Wilmington, DE · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
New Castle, DE · On-site
$16.50 - $21.75/hr
We are looking for someone to take Phone, Walk-In (Cash Register), and Email orders from customers. You must have Outstanding customer service and communication skills in this fast paced environment.
Quick apply
New Castle, DE · On-site
$16.50 - $21.75/hr
We are looking for someone to take Phone, Walk-In (Cash Register), and Email orders from customers. You must have Outstanding customer service and communication skills in this fast paced environment.
Newark, DE · Remote
$15.75 - $21.25/hr
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms ... Customer service experience (travel, hospitality, or service-related experience preferred) * Strong ...
Newark, DE · Remote
$15.75 - $21.25/hr
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms ... Customer service experience (travel, hospitality, or service-related experience preferred) * Strong ...
Wilmington, DE · On-site
$18 - $25/hr
... email, and oral presentation * Utilizes the company's CRM and maintains detailed reports of sales ... Master company knowledge of services model * Performs other related duties as assigned KEY ...
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Wilmington, DE · On-site
$18 - $25/hr
... email, and oral presentation * Utilizes the company's CRM and maintains detailed reports of sales ... Master company knowledge of services model * Performs other related duties as assigned KEY ...
Wilmington, DE · On-site
$18 - $25/hr
... email, and oral presentation * Utilizes the company's CRM and maintains detailed reports of sales ... Master company knowledge of services model * Performs other related duties as assigned KEY ...
Wilmington, DE · On-site
$18 - $25/hr
... email, and oral presentation * Utilizes the company's CRM and maintains detailed reports of sales ... Master company knowledge of services model * Performs other related duties as assigned KEY ...
Wilmington, DE · On-site
$18 - $25/hr
... email, and oral presentation * Utilizes the company's CRM and maintains detailed reports of sales ... Master company knowledge of services model * Performs other related duties as assigned KEY ...
Wilmington, DE · On-site
$18 - $25/hr
... email, and oral presentation * Utilizes the company's CRM and maintains detailed reports of sales ... Master company knowledge of services model * Performs other related duties as assigned KEY ...
Middletown, DE · On-site
$15 - $20.50/hr
... email, Zoom, online systems) daily -Follow a proven process with training and support provided ... Strong organizational skills with a proactive, customer-focused mindset.
Middletown, DE · On-site
$15 - $20.50/hr
... email, Zoom, online systems) daily -Follow a proven process with training and support provided ... Strong organizational skills with a proactive, customer-focused mindset.
$9.86 - $11.42
2% of jobs
$11.42 - $12.97
4% of jobs
$12.97 - $14.52
11% of jobs
$15.38 is the 25th percentile. Wages below this are outliers.
$14.52 - $16.08
15% of jobs
The median wage is $17.51 / hr.
$16.08 - $17.63
20% of jobs
$17.63 - $19.18
15% of jobs
$20.25 is the 75th percentile. Wages above this are outliers.
$19.18 - $20.73
13% of jobs
$20.73 - $22.29
7% of jobs
$22.29 - $23.84
6% of jobs
$23.84 - $25.39
4% of jobs
$25.39 - $26.95
3% of jobs
$9
$18
$26
An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.
In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.
To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.
The most popular types of Email Customer Service jobs in Delaware are:
For Email Customer Service jobs in Delaware, the most frequently searched job titles are:
The top searched job categories for Email Customer Service jobs in Delaware are:
Cities in Delaware with the most Email Customer Service job openings:
$15.50 - $21/hr
Full-time
Re-posted 6 days ago
