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Customer Service Insurance Jobs in Delaware (NOW HIRING)

Phaxis

customer service

Wilmington, DE · On-site

$19 - $21.50/hr

Immediate opening for a CUSTOMER SERVICE representative to work at a well established, international Insurance Firm in Wilmington, DE (GREAT COMPANY!) Requirements: * 3+ years corporate Customer ...

RI International

Customer Service Specialist

Newark, DE · On-site

$15/hr

Customer Service Specialist Change Lives With Recovery Innovations! Our Mission is to empower ... This includes competitive health, dental, and vision insurance, as well as access to mental health ...

RI International

Customer Service Specialist

Newark, DE · On-site

$15/hr

Customer Service Specialist Change Lives With Recovery Innovations! Our Mission is to empower ... This includes competitive health, dental, and vision insurance, as well as access to mental health ...

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Overview Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One ... insurance with dental and vision care options - 401 (k) with significant employer matching - Paid ...

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Overview Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One ... Medical insurance with dental and vision care options * 401 (k) with significant employer matching

Dollartree

Customer Service Associate

Newark, DE

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollar Tree

Customer Service Associate

Newark, DE · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

LB Capital

Customer Service Representative

Claymont, DE · On-site

$80K/yr

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready ... Full benefits - Health, Dental, and Vision insurance, plus 401(k) with company match * Reliable ...

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All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Delaware

Customer Service Insurance information

See Delaware salary details

$9

$18

$26

How much do customer service insurance jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service insurance in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are the most commonly searched types of Customer Service Insurance jobs in Delaware?

The most popular types of Customer Service Insurance jobs in Delaware are:

What are popular job titles related to Customer Service Insurance jobs in Delaware?

For Customer Service Insurance jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Customer Service Insurance jobs in Delaware look for?

The top searched job categories for Customer Service Insurance jobs in Delaware are:

What cities in Delaware are hiring for Customer Service Insurance jobs?

Cities in Delaware with the most Customer Service Insurance job openings:

Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

customer service

Phaxis

Wilmington, DE • On-site

$19 - $21.50/hr

Contractor

Posted 14 days ago

Job description


Immediate opening for a CUSTOMER SERVICE representative to work at a well established, international Insurance Firm in Wilmington, DE (GREAT COMPANY!)
Requirements:
  • 3+ years corporate Customer Service experience working in a very fast paced environment (call center type of environment) required,
  • Great phone skills and etiquette, a
  • High School degree (minimum),
  • Strong communication skills and personality, personality, personality (no drama please).
  • You must be a strong multi-tasker and someone who thrives in a fast paced working environment.
  • This is an onsite Monday thru Friday, 8am-430pm, pay is $19.00 - $20.00/hour.

Meet Your Recruiter
Julie Moses
Phaxis logo

About Phaxis

Sourced by ZipRecruiter

Phaxis has been working on behalf of amazing clients and candidates for over 20 years, with much success. We have filled over 94,000 roles across our actively serviced clients. Our team understands how to deliver for our clients while guiding our candidates through their career journey and we all want to get you where you want to be. Your goals are our goals, and we treat them as such. Once you work with us, you’re a part of the team! How can we help you? We’re dedicated to helping you find yours.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Melville , NY, US

Year founded

2002

Social media

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