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Customer Service Insurance Jobs in Dover, DE (NOW HIRING)

Pizza Hut

Customer Service

Bridgeton, NJ · On-site

$15.49/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

Specialty Building Products

Customer Service Rep

Barclay, MD · On-site

$15.50 - $21.25/hr

Company-Paid Life Insurance & Disability * 401(k) with Employer match * Paid Vacation & Holidays ... Confer with customers by telephone in order to provide information about products and services, to ...

New

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Overview Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One ... insurance with dental and vision care options - 401 (k) with significant employer matching - Paid ...

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Overview Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One ... Medical insurance with dental and vision care options * 401 (k) with significant employer matching

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Overview Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One ... Medical insurance with dental and vision care options * 401 (k) with significant employer matching

High's

Customer Service Representative

Chestertown, MD

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

High's

Customer Service Representative

Chestertown, MD

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

Sharpened Image, Inc.

Be Seen First

Customer Service Representative

Dover, DE · On-site

$16.50/hr

Our client is looking for a customer service rep in Dover, DE. Must have reliable transportation and be able to pass a comprehensive background screening. Serious inquiries only. Under the direction ...

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All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Dover, DE

Customer Service Insurance information

See Dover, DE salary details

$7

$14

$21

How much do customer service insurance jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service insurance in Dover, DE is $14.93, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $16.59 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are popular job titles related to Customer Service Insurance jobs in Dover, DE?

For Customer Service Insurance jobs in Dover, DE, the most frequently searched job titles are:

What job categories do people searching Customer Service Insurance jobs in Dover, DE look for?

The top searched job categories for Customer Service Insurance jobs in Dover, DE are:

Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Dover, DE as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,076 per year, or $18.8 per hour.

Customer Service

Pizza Hut

Bridgeton, NJ • On-site

$15.49/hr

Full-time

Medical, Dental, Retirement

Re-posted 26 days ago

Pizza Hut rating

4.5

Company rating: 4.5 out of 10

Based on 1,448 frontline employees who took The Breakroom Quiz

19th of 20 rated casual dining restaurants

Job description

Description:
Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends, and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts, and learn skills that last a lifetime. We start at $15.49 per hour plus offer medical, dental, 401K and PSL.
Requirements:
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old
Additional Info:
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!

What Pizza Hut employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pizza Hut

Sourced by ZipRecruiter

At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

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