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Customer Service Insurance Jobs in Delaware (NOW HIRING)

TransCore

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

The CSR is responsible to accurately open accounts, explain policies and procedures, and process payment information. This responsibility includes ensuring service requirements are protected and ...

Domino's Pizza

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.25/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

Grotto Pizza

Customer Service Representative

Dover, DE · On-site

$16 - $21.75/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

Domino's Pizza

Customer Service Rep

Elsmere, DE

$15.50 - $21/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

Domino's Pizza

Customer Service Rep

Wilmington, DE · On-site

$15.50 - $21/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

Domino's Pizza

Customer Service Rep

Middletown, DE · On-site

$15 - $20.50/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

Domino's Pizza

Customer Service Rep

Wilmington, DE · On-site

$15.50 - $21/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

Domino's

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.50/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

Domino's

Customer Service Rep

Wilmington, DE · On-site

$15.50 - $21/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

Domino's

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.25/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

Domino's Pizza

Customer Service Rep

New Castle, DE · On-site

$15.50 - $21/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

Domino's

Customer Service Rep

Wilmington, DE · On-site

$15.50 - $21/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

Domino's Pizza

Customer Service Rep

Bear, DE · On-site

$15.50 - $21/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

Domino's

Customer Service Rep

Middletown, DE · On-site

$15 - $20.50/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

Domino's

Customer Service Rep

Middletown, DE · On-site

$15 - $20.50/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

Domino's

Customer Service Rep

Elsmere, DE · On-site

$15.50 - $21/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

Domino's Pizza

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.25/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

Domino's

Customer Service Rep

Hockessin, DE · On-site

$16 - $21.75/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

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Showing results 41-60

All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Delaware

Customer Service Insurance information

See Delaware salary details

$9

$18

$26

How much do customer service insurance jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service insurance in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are the most commonly searched types of Customer Service Insurance jobs in Delaware?

The most popular types of Customer Service Insurance jobs in Delaware are:

What are popular job titles related to Customer Service Insurance jobs in Delaware?

For Customer Service Insurance jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Customer Service Insurance jobs in Delaware look for?

The top searched job categories for Customer Service Insurance jobs in Delaware are:

What cities in Delaware are hiring for Customer Service Insurance jobs?

Cities in Delaware with the most Customer Service Insurance job openings:

Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Customer Service Representative

TransCore

Dover, DE • On-site

$12.75 - $17.25/hr

Full-time

Re-posted 11 days ago

TransCore rating

6.5

Company rating: 6.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

133rd of 160 rated electronics manufacturers

Job description

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in Dover, Delaware.
Summary: Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers. The CSR is responsible to accurately open accounts, explain policies and procedures, and process payment information. This responsibility includes ensuring service requirements are protected and accounted for in accordance with set standards.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to work varies schedules between 7:00am - 7:00pm M-F and Sat 8:00-2:00pm.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Assists customers with the account opening process.
  • Accurately explains the terms/conditions and policies/procedures relating to the account.
  • Processes account payments, perform cash out process at end of shift
  • Consistently meets or exceeds performance goals to ensure the highest quality of service is provided to the customer.
  • Performs account maintenance, including account changes, adjustments, and statement requests.
  • Contacts customers for additional account information.
  • Assists in problem correspondence as required.
  • Prepares reports including CSR Daily Activity report and cash out report.
  • Responds to incoming phone inquiries regarding E-ZPass accounts, violations, and DMV
  • Communicates business rules, policies and procedures governing violation processing
  • Reviews violation appeals process with appellants
  • Receives incoming phone calls and chat requests regarding DMV services
  • Communicates business rules, policies and procedures governing DMV services
  • Administrative functions to include image review and violation lookups
  • Regular and predictable attendance is an essential function of this job

Language Skills: Bi-lingual fluency in English and Spanish preferred.
Scheduling: Variable shifts will be required to support business operating hours. Extra and irregular hours may be required due to temporary and/or unforeseen work demands.
Education: High school diploma or general education degree (GED) required.
Skill: Acquires job skills and learns company policies and procedures to complete tasks.
Job Complexity: Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
Supervision: Normally follows established procedures on routine work, requires instructions only on new assignments.
Experience: Typically requires a minimum of 0 - 1 year of related experience.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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