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Customer Service Insurance Jobs in Delaware (NOW HIRING)

AlphaGraphics - US816

Customer Service Representative

Bear, DE · On-site

$15.50 - $21/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Flexible Scheduling * Hard work, collaboration, humanity, fun, and laughter * Career path development More than ...

dbi

Part Time Customer Service

Wilmington, DE · On-site

$15.50 - $21/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Robert Half

Customer Service Representative

Dover, DE · On-site

$23/hr

We are looking for a Customer Service Representative to support customers in Dover, DE in a Contract to permanent role. This position begins with two weeks of remote work followed by onsite ...

Redners Markets

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout the ...

Mr. Rooter

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

As a customer service representative, you'll be doing something that matters! At Mr. Rooter Plumbing you don't need a college degree to join our team. (But if you have some, that's a plus!) We'll ...

Lincare

Customer Service Rep

Newark, DE

$15.75 - $21.25/hr

This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician ...

Redner's

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout the ...

Lincare Holdings, Inc.

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.25/hr

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician ...

Domino's Pizza

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.25/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

Domino's

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.50/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

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All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Delaware

Customer Service Insurance information

See Delaware salary details

$9

$18

$26

How much do customer service insurance jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service insurance in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Customer Service Insurance representatives?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a Customer Service Insurance representative, and why are they important?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service representatives in the insurance industry, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are the most commonly searched types of Customer Service Insurance jobs in Delaware? The most popular types of Customer Service Insurance jobs in Delaware are:
What are popular job titles related to Customer Service Insurance jobs in Delaware? For Customer Service Insurance jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Customer Service Insurance jobs in Delaware look for? The top searched job categories for Customer Service Insurance jobs in Delaware are:
What cities in Delaware are hiring for Customer Service Insurance jobs? Cities in Delaware with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Delaware as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Customer Service Representative

AlphaGraphics - US816

Bear, DE • On-site

$15.50 - $21/hr

Full-time

PTO

Posted 20 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development

Our tight-knit team in AlphaGraphics - US816 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
Retail Customer Service Representative Perks and Benefits:
  • Competitive Compensation
  • Flexible Scheduling
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development

More than anything, were looking for a highly collaborative and dependable Retail Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.
Retail Customer Service Representative (CSR) Daily Tasks:
  • Serve as the primary internal representative of the organization.
  • Convey to the customer our expertise in products, services, and capabilities.
  • Serve as an external key educator to our community and customers.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.

Retail Customer Service Representative (CSR) Role Qualifications:
  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Strong written and verbal communication skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.

AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Apply today!