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Customer Service Insurance Jobs in Delaware (NOW HIRING)

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Customer Services Specialist Horizon Farm Credit is seeking a Customer Services Specialist to join ... Medical insurance with dental and vision care options * 401 (k) with significant employer matching

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Overview Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One ... Medical insurance with dental and vision care options * 401 (k) with significant employer matching

AgFirst

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Overview Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One ... insurance with dental and vision care options - 401 (k) with significant employer matching - Paid ...

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Overview Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One ... insurance with dental and vision care options - 401 (k) with significant employer matching - Paid ...

RI International

Customer Service Specialist

Newark, DE · On-site

$15/hr

Customer Service Specialist Change Lives With Recovery Innovations! Our Mission is to empower ... This includes competitive health, dental, and vision insurance, as well as access to mental health ...

Dollartree

Customer Service Associate

Newark, DE · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollar Tree

Customer Service Associate

Newark, DE · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Intermountain Health

Customer Service Associate

Dover, DE · On-site

$19.29 - $25.61/hr

A Customer Service Associate I is responsible for handling inbound and outbound calls to assist ... Demonstrates basic knowledge of general medical billing, insurance and billing processes. Physical ...

CAI

Customer Service Rep.

Dover, DE · On-site

$17/hr

Customer Service Rep. Req number: R8160 Employment type: Full time Worksite flexibility: Remote Who ... Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account ...

New

AlphaGraphics

Customer Service Representative

Bear, DE · On-site

$15.50 - $21/hr

Retail Customer Service Representative Perks and Benefits: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development More than ...

Qnity Inc

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply ...

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Showing results 21-40

All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Delaware

Customer Service Insurance information

See Delaware salary details

$9

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$26

How much do customer service insurance jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service insurance in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are the most commonly searched types of Customer Service Insurance jobs in Delaware? The most popular types of Customer Service Insurance jobs in Delaware are:
What are popular job titles related to Customer Service Insurance jobs in Delaware? For Customer Service Insurance jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Customer Service Insurance jobs in Delaware look for? The top searched job categories for Customer Service Insurance jobs in Delaware are:
What cities in Delaware are hiring for Customer Service Insurance jobs? Cities in Delaware with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Customer Service Specialist

Horizon Farm Credit

Dover, DE • On-site

$40K - $50K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Customer Services Specialist

Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One position is available. The qualified candidate will work in the Dover, DE branch location. The hours of operation are typically Monday through Friday from 8 a.m. to 4:30 p.m. This is a full-time office position.

In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling general account inquiries. Additionally, you will perform a wide variety of clerical and office duties including supporting the local branch.

Areas of Responsibilities include, but are not limited to:

Customer Service

  • Promptly and professionally handle telephone calls and in-person visitors.
  • Assist callers and in-person visitors with routine inquiries and service requests.
  • Promote Business Management Solutions and convenience products to members.

Accounting

  • Process incoming payments and prepare deposits.
  • Disburse loan funds accurately and timely.
  • Complete noncash forms as needed for internal adjustments and transfers to Finance.

Loan Servicing

  • Assist with the printing and mailing of loan packages.
  • Ensure loan documents are properly scanned in AgDocs promptly once executed.
  • Support members account servicing efforts.

Additional Administrative Duties

  • Prepare special reports and correspondence as required.
  • Review reports and assist in system maintenance to ensure accurate reporting.
  • Perform routine administrative tasks, including incoming/outgoing mail and general correspondence.
  • Support team members across the area by assisting with CRM-related tasks as needed.

Education

Customer service experience preferred or training/experience in the banking or finance industry.

Experience

Generally, 2-5+ years of related work experience is preferred. Experience working in a fast-paced environment is a plus.

Requirements

  • Excellent communication & interpersonal relations skills.
  • Moderate knowledge of software applications and proven self-starter.
  • Excellent organizational skills with the ability to simultaneously work on multiple projects/assignments.
  • Ability to initiate, organize, and prioritize work and maintain confidentiality.
  • Basic knowledge and ability to promote convenience products and Business Management Solutions.
  • Ability to work in the office during branch hours of operation (typically Monday – Friday from 8 a.m. to 4:30 p.m.)
  • Adaptable and flexible to a changing work environment.
  • Prolonged periods of sitting at a desk and working on a computer.

Who are we?

Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities.

What can we offer you?

We offer competitive compensation and benefits packages for full-time employees including:

  • Medical insurance with dental and vision care options
  • 401 (k) with significant employer matching
  • Paid time off, holidays, and volunteer time to support work/life balance
  • Tuition reimbursement and training opportunities
  • Student loan reimbursement
  • Leadership and career development opportunities
  • Paid maternity and bonding leave
  • Paid short-term disability
  • Fun and inclusive work environment

Salary Range: $40,000 - $50,000, depending on experience.

Equal Opportunity Employer including veterans and individuals with disabilities.

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