In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and ...
In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and ...
In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and ...
In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and ...
In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and ...
In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and ...
In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and ...
In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and ...
In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and ...
In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and ...
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Quick apply
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Email Chat Support information
See Arizona salary details
$13.44 - $16.01
14% of jobs
$17.35 is the 25th percentile. Wages below this are outliers.
$16.01 - $18.57
21% of jobs
$18.57 - $21.14
14% of jobs
The median wage is $21.29 / hr.
$21.14 - $23.70
18% of jobs
$25.45 is the 75th percentile. Wages above this are outliers.
$23.70 - $26.27
12% of jobs
$26.27 - $28.84
6% of jobs
$28.84 - $31.40
4% of jobs
$31.40 - $33.97
3% of jobs
$33.97 - $36.53
3% of jobs
$36.53 - $39.10
3% of jobs
$39.10 - $41.67
1% of jobs
$13
$24
$41
How much do email chat support jobs pay per hour?
What does a typical workday look like for someone in an email chat support role?
A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.
What is an email chat support?
An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.
What are the key skills and qualifications needed to thrive in the email chat support position, and why are they important?
To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

Full-time
Re-posted 8 hours ago
Garmin rating
8.8
Based on 45 frontline employees who took The Breakroom Quiz
14th of 156 rated electronics manufacturers
Job description
We are seeking a full-time Product Support Specialist - Huntng/Archery at Garmin's Tucson, AZ location. In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary.
Core Business Hours: Mon - Fri 8:00am - 5:00pm
Essential Functions
- Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats
- Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers
- Become knowledgeable in the specifications, capabilities and operation of Garmin products
- Remain current on changes in policies, procedures, and product offerings
- Complete tasks and/or projects of basic complexity within defined process accurately and timely
- Thoroughly document work in an organized and timely manner
- Work a consistent and reliable schedule as identified by management
Basic Qualifications
- High School Diploma or GED
- Demonstrated interest for the product segment and interest in developing product knowledge
- Demonstrated customer service expertise
- Demonstrated strong and effective verbal, written, and interpersonal communication skills
- Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability
- Must exhibit professionalism, be team-oriented, possess a positive attitude, work well with others and have excellent time management and follow-up skills
- Demonstrated reliable and predictable attendance
- Demonstrated computer skills and ability to navigate multiple screens
Desired Qualifications
- Fluency in Spanish, Portuguese and/or French languages in addition to English
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
About Garmin
Sourced by ZipRecruiter
Industry
Electronics and appliance stores
Company size
10,000+ Employees
Headquarters location
Olathe, KS, US
Year founded
1989