ZipRecruiter

Log In

1

Eligibility Assistant Jobs in Indiana (NOW HIRING)

DFR

DFR - Eligibility Assistant Working Lead - R2

Elkhart, IN · On-site

$19.25 - $25.75/hr

The Eligibility Assistant Working Lead will act as a liaison between Knowledge Services, DFR Management, and the Eligibility Assistants. The ideal candidate will be highly organized and have the ...

previous pagenext page

Showing results 21-40

All JobsEligibility JobsEligibility Assistant JobsEligibility Assistant Jobs in Indiana

Eligibility Assistant information

See Indiana salary details

$8

$18

$27

How much do eligibility assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for eligibility assistant in Indiana is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.14 per hour, depending on experience, location, and employer.

What is an eligibility assistant?

An eligibility assistant is a professional who helps determine if individuals qualify for specific programs or benefits, often working with government agencies or healthcare providers. They review applications, verify information, and ensure compliance with eligibility criteria, frequently using specialized software and documentation. Strong attention to detail and knowledge of eligibility requirements are essential for this role.

What are the key skills and qualifications needed to thrive as an eligibility assistant, and why are they important?

To thrive as an Eligibility Assistant, you need a strong understanding of eligibility criteria, data entry, and basic administrative procedures, often supported by a high school diploma or equivalent. Familiarity with case management software, government benefits systems, and document management tools is typically required. Attention to detail, strong organizational skills, and effective communication are essential soft skills for this role. These capabilities ensure accurate processing of applications, compliance with regulations, and efficient service to clients seeking assistance.

What are some common challenges eligibility assistants face when handling client applications, and how can they be addressed?

Eligibility Assistants often encounter challenges such as incomplete documentation, tight deadlines, and complex eligibility requirements. To address these, it's important to maintain strong organizational skills, communicate clearly with applicants to gather missing information, and stay up to date with policy changes. Collaborating closely with team members and supervisors can also help ensure applications are processed efficiently and accurately, leading to better outcomes for both clients and the organization.

What does an eligibility assistant do?

An Eligibility Assistant is responsible for reviewing applications and supporting documents to determine if individuals qualify for various government or organizational programs, such as healthcare, food assistance, or unemployment benefits. They collect and verify information, explain program requirements, and help applicants complete the necessary paperwork. Additionally, they may answer questions from applicants, update records, and ensure compliance with relevant policies and regulations.

What is the difference between Eligibility Assistant vs Eligibility Specialist?

AspectEligibility AssistantEligibility Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often additional certifications or training in healthcare or social services
Work EnvironmentAdministrative offices, healthcare facilities, government agenciesHealthcare settings, social service agencies, government programs
Employer & Industry UsagePublic assistance programs, healthcare providers, government agenciesMedicaid/Medicare programs, social services, healthcare organizations
Common Search & Comparison IntentUnderstanding entry-level roles assisting with eligibility processesSeeking detailed responsibilities and qualifications for specialized eligibility roles

Eligibility Assistants typically handle administrative tasks related to verifying eligibility, while Eligibility Specialists perform more in-depth assessments and decision-making regarding program qualifications. Both roles are essential in healthcare and social services, but Specialists usually require additional training or certifications for complex cases.

What are the most commonly searched types of Eligibility jobs in Indiana?

The most popular types of Eligibility jobs in Indiana are:

What are popular job titles related to Eligibility Assistant jobs in Indiana?

For Eligibility Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Eligibility Assistant jobs in Indiana look for?

The top searched job categories for Eligibility Assistant jobs in Indiana are:

What cities in Indiana are hiring for Eligibility Assistant jobs?

Cities in Indiana with the most Eligibility Assistant job openings:

Eligibility Assistant jobs near you
Infographic showing various Eligibility Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,498 per year, or $18 per hour.

DFR - Eligibility Assistant Working Lead - R2

DFR

Elkhart, IN • On-site

$19.25 - $25.75/hr

Full-time

Re-posted 22 days ago

Job description

Overview

THIS POSITION IS LOCATED IN LAPORTE, STARKE, PULASKI, ST. JOSEPH, MARSHALL, FULTON, ELKHART, or LAGRANGE COUNTY.

(the primary location for this individual will be dependent upon the candidate selected)

Knowledge Services has an opportunity with the FSSA/Division of Family Resources as an Eligibility Assistant Working Lead. This position is responsible for mentoring the Eligibility Assistants that are assisting Indiana residents who are applying and/or receiving public assistance.

The Eligibility Assistant Working Lead will act as a liaison between Knowledge Services, DFR Management, and the Eligibility Assistants. The ideal candidate will be highly organized and have the ability to work collaboratively with current Eligibility Assistants. A current understanding of Eligibility Assistant job duties and expectations is essential.

Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing, and more.

As such, Knowledge Services is committed to providing growth opportunities - in our company, in each team member, and in our relationships.  We believe titles do not define a person but provide a framework for each person's endless potential.  Our focus on improving our team, product, and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 

Responsibilities
  • Mentor Eligibility Assistant staff
  • Travel to DFR offices within the Region as scheduled/needed (daily/weekly travel).
  • Support and coach the Eligibility Assistant staff
  • Ensure policies and procedures are followed as instructed by DFR Local Office Management
  • Instruct and implement procedural changes from management
  • Submit daily and weekly reporting of activities conducted while assisting Eligibility Assistant staff
  • Provide further direction and ongoing training to Eligibility Assistant staff
  • Production support provided as needed
Qualifications
  • Eligibility Assistant experience is required
  • Highly organized and analytical
  • Able to provide clear and concise direction
  • Leadership skills
  • Patience in working with others
  • Strong written and verbal skills
  • Solid computer skills, including Word, Excel, and Outlook
  • Independent worker who is a self-starter
  • Strong customer service background
  • Prefer a Bachelor or Associate degrees in Counseling or Social Services, but High School Diploma or GED required
  • 2 years' experience in a social service environment, state or local government is desired

This position is one where you can make an immediate impact on your community and those that work as an Eligibility Assistant. You will be provided ongoing training to give you the skills to be successful in this role. 

If you are looking for a position that could be the next step in your career, apply now for immediate consideration.

 Physical Requirements:

  • Job frequently requires sitting, handling objects with hands.
  • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
  • Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

Location:  The primary location for this individual will be dependent upon candidate selection, but the Working Lead will make office visits as assigned,

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

#INDDFR

Employment Type: FULL_TIME

Apply