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Edtech Community Manager Jobs in Massachusetts (NOW HIRING)

Enterprise Account Executive - West

Wakefield, MA · On-site +1

$200K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are a growing, values-led community of employees in the US, UK and Australia who share a vision ... Veracross SIS is a one-person, one-record school management platform * Magnus Health provides cloud ...

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Edtech Community Manager information

What is an Edtech Community Manager?

An Edtech Community Manager is a professional responsible for building, engaging, and supporting online and offline communities around educational technology products or platforms. They facilitate conversations among educators, students, and other stakeholders, provide support and resources, and help foster a sense of belonging within the community. Their role often includes managing social media channels, organizing events or webinars, gathering user feedback, and collaborating with product or marketing teams to ensure the community’s needs are met. Ultimately, they aim to strengthen relationships between the company and its users, promoting growth and adoption of edtech solutions.

What are the key skills and qualifications needed to thrive as an Edtech Community Manager?

To thrive as an Edtech Community Manager, you need a solid understanding of educational technology, community engagement strategies, and experience in content creation or moderation, often supported by a degree in education, communications, or a related field. Familiarity with online community platforms, social media management tools, and analytics systems is typically required. Outstanding interpersonal skills, empathy, and the ability to foster inclusive, vibrant online communities set top performers apart. These skills ensure strong user engagement, effective knowledge sharing, and sustained growth of the edtech community.

What are some common challenges Edtech Community Managers face when engaging online learner communities?

Edtech Community Managers often encounter challenges such as maintaining active engagement among diverse learners, addressing technical questions promptly, and fostering a positive, inclusive environment despite differing skill levels. Balancing the needs of students, instructors, and product teams requires strong communication and empathy. Regularly organizing virtual events and moderating discussions can help build trust and keep the community vibrant, but it also demands consistent attention and adaptability.

What is the difference between Edtech Community Manager vs Edtech Content Coordinator?

AspectEdtech Community ManagerEdtech Content Coordinator
Primary RoleBuilds and manages online communities, engages users, fosters collaborationCreates, curates, and manages educational content and resources
Required SkillsCommunity engagement, communication, social media managementContent creation, editing, instructional design
Work EnvironmentOnline platforms, social media, forumsContent management systems, educational platforms
Common EmployersEdtech companies, educational institutions, online learning platformsEdtech companies, publishers, educational content providers

The Edtech Community Manager focuses on engaging and growing online learning communities, while the Edtech Content Coordinator concentrates on developing and managing educational content. Both roles are essential in the edtech industry but serve different functions related to user engagement versus content creation.

What are popular job titles related to Edtech Community Manager jobs in Massachusetts?

For Edtech Community Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Edtech Community Manager jobs in Massachusetts look for?

The top searched job categories for Edtech Community Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Edtech Community Manager jobs?

Cities in Massachusetts with the most Edtech Community Manager job openings:

Infographic showing various Edtech Community Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Enterprise Account Executive - West

Veracross

Wakefield, MA • On-site, Remote

$200K - $225K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

Company Description:
Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.
We are a growing, values-led community of employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning.
Veracross is five product brands in one global tech company
  • Veracross SIS is a one-person, one-record school management platform
  • Magnus Health provides cloud-based Student Health Record (SHR) solutions
  • Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.
  • Epraise incentivizes student well-being and connects teachers, students, and families.
  • Firefly provides an online learning space for students and teachers

We are seeking a self-motivated and passionate Account Executive to join our successful North America sales team. You will report to the Head of Sales - North America and will be directly responsible for generating pipeline opportunities and meeting and exceeding ARR sales targets. You will be responsible for developing a sales plan to strategically target, grow, and expand the Veracross client base in the Western United States.
Job Responsibilities:
  • Responsible for growing and managing sales pipeline and closing sales to consistently meet and exceed monthly, quarterly, and annual ARR sales quota.
  • Perform outbound prospecting to target accounts with the goal to grow pipeline and close new logo sales.
  • Follow-up on and progress Sales Development Marketing Qualified Leads to convert to pipeline opportunities.
  • Provide Sales Demonstrations to articulate Veracross value across school departments targeting buyer personas. Work closely with Sales Engineers to provide product demonstrations to schools.
  • Build a trusted rapport with prospects by helping them identify their challenges and demonstrating how Veracross can be the strategic solution for their needs.
  • Manage contacts, leads and opportunities through a defined sales process in Salesforce.com.
  • Responsible for documentation of all sales-related information and activity with detailed notes on client interactions in Salesforce.com allowing for accuracy of pipeline and forecast opportunities.
  • Work collaboratively with North America sales team members, Marketing, Client Experience and Product Management.
  • Be a visible team player, bringing clear thinking, strategies, and ideas that align to our values and culture.
  • Learn and maintain relevant domain knowledge to have meaningful conversations with partners and schools.
  • Collaborate with sales, marketing, sales operations, and finance to identify ways to decrease the sales cycle, increase sales velocity, and maximize bookings within the Western United States.
  • Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to clients by extending company offerings.

Requirements
  • 5+ years' experience in an Account Executive role selling a solution to multiple buyers.
  • Proven sales experience selling within a SaaS sales model.
  • Proven track record of exceeding ARR target goals.
  • Strong written and oral communication skills including sales presentations.
  • Ability to convey complex technical information in an easy-to-understand way.
  • Ability to thrive in a fast-paced, high-growing environment.
  • A background of exceptional quota attainment required.
  • Experience in SaaS EdTech company preferred.
  • Salesforce experience required.
  • Travel - Up to 50%
  • Strong preference for team member to be in territory (CA, WA)

Benefits
  • 3 weeks of vacation per year
  • 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
  • 56 Hours of paid sick leave annually
  • Top tier benefits -
    • Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
    • Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits

Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $200k - $225k OTE (annualized USD.)
We value the power of an inclusive culture and a strong sense of belonging. Consideration and respect are the norm; and all team members are supported in reaching their full potential.