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Edtech Community Manager Jobs in Massachusetts (NOW HIRING)

Description TripleTen is an EdTech company that designs and runs tech career learning programs for ... Experience working with forum-based and community-driven platforms (Reddit, Quora, niche ...

Senior Solutions Architect, EdTech, WWPS

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... community. You will gain the opportunity to learn from, collaborate with, and educate some of the ... management, and security - Ability to travel 25-30% Inclusive Team Culture Here at AWS, we embrace ...

Senior Account Executive

Framingham, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have been serving the educational community since 1972. The company offers a uniquely innovative ... Manage the Sales Pipeline: Effectively track and manage your sales pipeline to ensure timely follow ...

Senior Account Executive

Framingham, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have been serving the educational community since 1972. The company offers a uniquely innovative ... Manage the Sales Pipeline: Effectively track and manage your sales pipeline to ensure timely follow ...

Senior Account Executive

Worcester, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have been serving the educational community since 1972. The company offers a uniquely innovative ... Manage the Sales Pipeline: Effectively track and manage your sales pipeline to ensure timely follow ...

Senior Account Executive

Worcester, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have been serving the educational community since 1972. The company offers a uniquely innovative ... Manage the Sales Pipeline: Effectively track and manage your sales pipeline to ensure timely follow ...

Senior Account Executive

Leominster, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have been serving the educational community since 1972. The company offers a uniquely innovative ... Manage the Sales Pipeline: Effectively track and manage your sales pipeline to ensure timely follow ...

Senior Account Executive

Leominster, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have been serving the educational community since 1972. The company offers a uniquely innovative ... Manage the Sales Pipeline: Effectively track and manage your sales pipeline to ensure timely follow ...

Senior Product Sales Manager (Academia)

Boston, MA · On-site +1

$110K - $140K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Prior work experience selling in the higher ed industry, specifically in EdTech * Experience with ... community. Hours of Work * Full Time, Permanent position * This position is targeted for someone ...

Senior Product Sales Manager (Academia)

Boston, MA · Remote

$110K - $140K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Prior work experience selling in the higher ed industry, specifically in EdTech * Experience with ... community. Hours of Work * Full Time, Permanent position * This position is targeted for someone ...

... Community, Marketing, CSR, or similar). * Strong stakeholder management, negotiation, and ... Experience in EdTech, HRTech, recruiting, workforce development, or talent partnerships.

Enterprise Account Executive - West

Wakefield, MA · Remote

$200K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

We are a growing, values-led community of employees in the US, UK and Australia who share a vision ... Veracross SIS is a one-person, one-record school management platform * Magnus Health provides cloud ...

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Edtech Community Manager information

What is an Edtech Community Manager?

An Edtech Community Manager is a professional responsible for building, engaging, and supporting online and offline communities around educational technology products or platforms. They facilitate conversations among educators, students, and other stakeholders, provide support and resources, and help foster a sense of belonging within the community. Their role often includes managing social media channels, organizing events or webinars, gathering user feedback, and collaborating with product or marketing teams to ensure the community’s needs are met. Ultimately, they aim to strengthen relationships between the company and its users, promoting growth and adoption of edtech solutions.

What are the key skills and qualifications needed to thrive as an Edtech Community Manager?

To thrive as an Edtech Community Manager, you need a solid understanding of educational technology, community engagement strategies, and experience in content creation or moderation, often supported by a degree in education, communications, or a related field. Familiarity with online community platforms, social media management tools, and analytics systems is typically required. Outstanding interpersonal skills, empathy, and the ability to foster inclusive, vibrant online communities set top performers apart. These skills ensure strong user engagement, effective knowledge sharing, and sustained growth of the edtech community.

What are some common challenges Edtech Community Managers face when engaging online learner communities?

Edtech Community Managers often encounter challenges such as maintaining active engagement among diverse learners, addressing technical questions promptly, and fostering a positive, inclusive environment despite differing skill levels. Balancing the needs of students, instructors, and product teams requires strong communication and empathy. Regularly organizing virtual events and moderating discussions can help build trust and keep the community vibrant, but it also demands consistent attention and adaptability.

What is the difference between Edtech Community Manager vs Edtech Content Coordinator?

AspectEdtech Community ManagerEdtech Content Coordinator
Primary RoleBuilds and manages online communities, engages users, fosters collaborationCreates, curates, and manages educational content and resources
Required SkillsCommunity engagement, communication, social media managementContent creation, editing, instructional design
Work EnvironmentOnline platforms, social media, forumsContent management systems, educational platforms
Common EmployersEdtech companies, educational institutions, online learning platformsEdtech companies, publishers, educational content providers

The Edtech Community Manager focuses on engaging and growing online learning communities, while the Edtech Content Coordinator concentrates on developing and managing educational content. Both roles are essential in the edtech industry but serve different functions related to user engagement versus content creation.

What are popular job titles related to Edtech Community Manager jobs in Massachusetts?

For Edtech Community Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Edtech Community Manager jobs in Massachusetts look for?

The top searched job categories for Edtech Community Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Edtech Community Manager jobs?

Cities in Massachusetts with the most Edtech Community Manager job openings:

Infographic showing various Edtech Community Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Reddit Manager (Project-based)

TripleTen

On-site, Remote

Part-time

Re-posted 6 days ago


Job description

Description
TripleTen is an EdTech company that designs and runs tech career learning programs for the US and Latin American markets. We've been doing it for over five years, teaching complete beginners - people with no prior tech background - through cohort-based programs built on our own platform and curriculum, developed in partnership with Nebius AI. Our team is fully remote and globally distributed, and we serve a large, active student base across both regions.
TripleTen LATAM is among the Top 3 EdTech companies in LATAM and are on track to become the regional leader. We're recognized as absolute leaders in paid advertising performance within the EdTech space in LATAM.
Now we're looking for the ORM Consultant.
What you will do
- Monitor brand mentions across social media platforms, forums, and online communities (including Reddit, Quora, and regional platforms).
- Consult on reputation management on platforms, including fostering a neutral and positive discussion protocols.
- Respond to negative reviews and comments in a timely and professional manner, de-escalating conflicts and turning detractors into neutral or positive voices.
- Develop and implement ORM strategies to improve overall brand perception in LATAM markets.
- Collaborate with marketing, sales, and support teams to align messaging and address recurring complaints at the root.
- Prepare regular reports on brand sentiment trends, share of voice, and reputation KPIs.
Requirements
  • Experience working with forum-based and community-driven platforms (Reddit, Quora, niche communities) -- understanding of community culture and anonymous audience dynamics
  • Familiarity with social listening tools capable of tracking forum activity (Brandwatch, Brand24 Mention, YouScan, or similar)
  • 2+ years of experience in ORM, community management, or a related field
  • Strong understanding of social media platforms and review ecosystems relevant to LATAM (Reddit, Quora, Facebook, local platforms)
  • Experience with social listening tools (Brandwatch, Mention, YouScan, or similar)
  • Excellent written communication skills in Spanish; English is a plus
  • Ability to work independently, manage own time, and deliver results without daily oversight
  • Analytical mindset with the ability to translate data into actionable insights
  • EdTech or B2C experience is an advantage

What we can offer you
  • Project-based cooperation with flexible workload
  • Remote, async-friendly format
  • Competitive rate per task / per hour (negotiable based on scope)
  • Long-term collaboration potential as we scale ORM efforts in LATAM