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Edi Support Specialist Jobs (NOW HIRING)

Roundstone

EDI Implementation Specialist

Cleveland, OH · Hybrid

$70K - $80K/yr

EDI Implementation Specialist Founded in 2003, Roundstone is not your typical insurance company. We ... EDI data exchange is foundational to Roundstone's daily operations, supporting core processes such ...

EspriGas

EDI Operations Lead

Salt Lake City, UT · Hybrid

We're looking for an EDI Operations Lead to own the day-to-day health of our EDI function - working alongside our existing EDI specialist and offshore EDI support team, managing our support queue ...

UGN

EDI Operations Specialist

Monroe, OH · On-site

$48K - $65K/yr

The EDI Operations Specialist provides support to new trading partners and is responsible for the development and updating of EDI procedures. In this role you will interpret customer EDI data ...

Nextgen

Specialist I, EDI

The Specialist I, EDI provides technical analysis and support to both internal and external customers on EDI-related issues (i.e., electronic exchange of data including eligibility and claim status)

EspriGas

EDI Operations Lead

Salt Lake City, UT · On-site

We're looking for an EDI Operations Lead to own the day-to-day health of our EDI function - working alongside our existing EDI specialist and offshore EDI support team, managing our support queue ...

EspriGas

EDI Operations Lead

Nashville, TN · On-site

We're looking for an EDI Operations Lead to own the day-to-day health of our EDI function - working alongside our existing EDI specialist and offshore EDI support team, managing our support queue ...

EspriGas

EDI Operations Lead

Atlanta, GA · On-site

We're looking for an EDI Operations Lead to own the day-to-day health of our EDI function - working alongside our existing EDI specialist and offshore EDI support team, managing our support queue ...

EspriGas

EDI Operations Lead

Nashville, TN · On-site

We're looking for an EDI Operations Lead to own the day-to-day health of our EDI function - working alongside our existing EDI specialist and offshore EDI support team, managing our support queue ...

Outerspace

Wholesale EDI Specialist

Carlstadt, NJ · On-site

$55K/yr

* The Wholesale EDI Specialist is a self-starter who oversees day-to-day operations of our clients ... Manage daily EDI production support with all stakeholders to ensure on time operations. * Review ...

EspriGas

EDI Operations Lead

Atlanta, GA · On-site

We're looking for an EDI Operations Lead to own the day-to-day health of our EDI function - working alongside our existing EDI specialist and offshore EDI support team, managing our support queue ...

UGN

EDI Operations Specialist

Monroe, OH · On-site

$48K - $65K/yr

The EDI Operations Specialist provides support to new trading partners and is responsible for the development and updating of EDI procedures. In this role you will interpret customer EDI data ...

ChampionX

Billing Support Specialist

Midland, TX · On-site

We have an immediate need for a Billing Support Specialist located in Midland, TX . The Billing ... Maintaining relevant EDI information and processing EDI errors * Working closely with customers and ...

Addison Group

Customer Support Specialist

Northbrook, IL · Remote

$18 - $22/hr

Customer Support Specialist Industry: Manufacturing Location (city, state): Northbrook, IL ... Process orders received through email, EDI, fax, and other channels. * Review orders for accuracy ...

ChampionX

Billing Support Specialist

Midland, TX · On-site

We have an immediate need for a Billing Support Specialist located in Midland, TX . The Billing ... Maintaining relevant EDI information and processing EDI errors * Working closely with customers and ...

InterSources Inc

IT Lead EDI Specialist

Raleigh, NC · On-site

The IT Lead EDI Specialist will manage EDI transactions and support technical operations, ensuring effective communication between trading partners and the organization. Responsibilities : • High ...

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Edi Support Specialist information

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$12

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$45

How much do edi support specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for edi support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is an EDI Support Specialist?

EDI Support Specialists are professionals who manage and troubleshoot Electronic Data Interchange (EDI) systems, which allow organizations to exchange business documents electronically in standardized formats. They are responsible for ensuring seamless data communication between businesses, resolving technical issues, and maintaining EDI mappings and integrations. EDI Support Specialists often work closely with IT teams, trading partners, and business users to support efficient and accurate data exchange. Their role is crucial in industries like retail, logistics, and healthcare, where timely and secure information transfer is essential.

What are the key skills and qualifications needed to thrive as an EDI Support Specialist?

To thrive as an EDI Support Specialist, you need a solid understanding of Electronic Data Interchange (EDI) standards, data mapping, and troubleshooting, often supported by experience in IT or a related field. Familiarity with EDI tools such as Gentran, Sterling Integrator, or BizTalk, as well as knowledge of relevant transaction sets and protocols, is typically required. Strong analytical thinking, effective communication, and attention to detail are crucial soft skills for collaborating with clients and resolving data issues efficiently. These skills and qualifications are essential to ensure seamless data exchange between business partners, minimize errors, and support efficient business operations.

What are some common challenges EDI Support Specialists face when troubleshooting integration issues, and how are they typically resolved?

EDI Support Specialists often encounter challenges such as data mapping errors, communication failures between trading partners, and discrepancies in document formats. Troubleshooting these issues typically involves analyzing transaction logs, collaborating closely with IT teams and external partners, and using specialized EDI tools to identify the root cause. Success in this role requires strong problem-solving skills, attention to detail, and the ability to communicate technical information clearly to both technical and non-technical stakeholders.

What is the difference between Edi Support Specialist vs EDI Analyst?

AspectEdi Support SpecialistEDI Analyst
CertificationsTypically requires EDI-specific certifications or related IT credentialsOften requires certifications in EDI, data analysis, or IT systems
Work EnvironmentSupports daily EDI operations, troubleshooting, and user supportAnalyzes EDI data, optimizes processes, and implements system improvements
Employer & IndustryCommonly employed in logistics, retail, healthcare, and manufacturingFound in supply chain, logistics, and enterprise IT departments

The main difference is that an Edi Support Specialist focuses on supporting and troubleshooting EDI systems, while an EDI Analyst analyzes data and improves EDI processes. Both roles require similar certifications and work in related environments, but their core responsibilities differ in support versus analysis.

Is EDI support specialist a good career choice?

An EDI Support Specialist is a role focused on managing electronic data interchange systems, which are essential for supply chain and business communications. The position typically requires technical skills, knowledge of EDI standards, and familiarity with related software tools, offering opportunities for growth in logistics, IT, and supply chain fields.
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What job categories do people searching Edi Support Specialist jobs look for?

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Edi Support Specialist jobs near you
Infographic showing various Edi Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

EDI Implementation Specialist

Roundstone

Cleveland, OH • Hybrid

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

EDI Implementation Specialist
Founded in 2003, Roundstone is not your typical insurance company. We’re on a mission to help employers save on healthcare benefits so they can put those savings towards bettering their businesses and taking care of their employees.
Role Description
The EDI Analyst owns end-to-end data exchange between Roundstone and our partner vendors, TPAs, and carriers. This role is responsible for the full lifecycle of EDI partnerships, including setup, mapping, testing, monitoring, and troubleshooting across delimited, fixed-width, and X.12 EDI file formats.
As part of the Data Team, the EDI Analyst administers Roundstone’s Managed File Transfer platform, GoAnywhere MFT, and serves as the primary point of contact for vendor file exchange issues. EDI data exchange is foundational to Roundstone’s daily operations, supporting core processes such as claims and eligibility across the business.
Key Duties amp; Responsibilities:
  • Serve as the primary EDI and technical contact with internal teams and vendor technical staff for setup, testing, implementation, and ongoing maintenance.
  • Administer and maintain EDI transactions in Roundstone’s enterprise system.
  • Own the setup, configuration, and security of the Managed File Transfer platform, GoAnywhere MFT.
  • Gather requirements for new partner and trading-partner setups.
  • Schedule and monitor automated file transmissions and event rules across systems.
  • Manage file feeds and maintain up-to-date credentials and connection settings.
  • Audit error logs and troubleshoot file load issues, determining the resources needed to resolve them.
  • Set up, configure, and test system changes for desired outcomes while following Roundstone’s standard change management process.
  • Log, track, and resolve incidents and requests through the ticket system.
  • Analyze current processes, benchmark best practices, and implement efficiencies to support continued growth.
  • Create and maintain process documentation, including vendor and trading-partner tracking.
  • Provide technical support to internal users and partner vendors on EDI communication, translation failures, and related issues.
  • Support EDI data flows underpinning core operational processes, including claims and eligibility.
  • Balance multiple vendor requests and priorities while keeping partner setups, tickets, and troubleshooting on schedule.
  • Monitor transaction volumes and error trends to identify issues proactively rather than only reacting to failures.
Skills and Qualifications:
  • Experience serving as a subject matter expert for EDI or file-based data exchange.
  • Experience managing SSH keys or PGP encryption.
  • Comfort working directly with both technical and non-technical users and translating between the two.
  • Strong verbal and written communication skills, with the ability to tailor explanations to the end user’s technical level.
  • Excellent problem-solving and troubleshooting skills.
  • Strong time management and prioritization skills, with the ability to juggle multiple partner requests and deadlines at once.
  • Ability to write and interpret SQL queries to investigate data issues, trace root causes, and identify trends in transaction volume or failure rates.
  • A proactive, improvement-minded approach, with a focus on streamlining processes rather than simply maintaining them.
  • Eagerness to grow technically and take on new tools and challenges as Roundstone’s data environment evolves.
  • Experience with EDI X.12 file formats, including transaction sets 834, 837, 835, and 278.
Nice to Have:
  • Experience with GoAnywhere MFT or a similar managed file transfer platform.
  • Ability to interpret data record sets within files.
  • Insurance or financial services experience preferred.
  • Experience with claims systems, eligibility processing, or healthcare data, such as enrollment, claims, and remittance transactions.
  • Experience with EDI translator software or data integration and ETL tools, such as Azure Data Factory, Microsoft Fabric, or similar platforms.
Better Benefits:
We’re leaders in our industry, so naturally, we look out for our employees’ best interests with a robust benefits package. Roundstone employees are eligible for:
  • Medical, dental and vision benefits
  • Annual bonus
  • Dependent care 100% match up to max allowable
  • Parental leave
  • PTO beginning on Day 1
  • Tuition reimbursement
  • Healthy work/life balance
  • Hybrid office schedule
  • 401(k) plan with company match
  • Employee Assistance Program
  • On-site gym with personal trainer access
  • Life insurance and short term disability insurance
More About Roundstone
Headquartered in Rocky River, Ohio, Roundstone is proud to be a Northeast Ohio Top Workplace as recognized by The Plain Dealer and cleveland.com, based on anonymous employee feedback. We foster a supportive, values-driven culture where employees feel engaged, valued, and celebrated. Roundstone has also been named an Inc. 5000 award recipient for eight consecutive years, reflecting our continued growth and success.
Our Core Values
  • Live well: Be healthier and bring positive energy to all you do.
  • Work smarter: Get things done, better.
  • Own it: Accountability is your middle name. Be on time, do what you say, and finish what you start.
  • Be intellectually curious: Always be learning. See opportunity everywhere and have a drive to know.
Culture and fit are integral to success and in an effort to achieve a better match both from a candidate's perspective and our organization, please take a minute, click on the link and take the really brief survey:
https://go.cultureindex.com/p/gZQWxl3zSa9Kfy7e0j
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Roundstone Insurance we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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