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Ecommerce Jobs in Rochester, NY (NOW HIRING)

Keenfinity

Commercial IT Product Owner

Fairport, NY · On-site

E-Commerce: B2B commerce, ordering capabilities, catalogue and pricing interfaces * Digital sales channels, buying journey, product and pricing integration including convergent charging * CPQ ...

Keenfinity

Commercial IT Product Owner

Fairport, NY · Remote

E-Commerce: B2B commerce, ordering capabilities, catalogue and pricing interfaces * Digital sales channels, buying journey, product and pricing integration including convergent charging * CPQ ...

Keenfinity

Commercial IT Product Owner

Fairport, NY · Remote

E-Commerce: B2B commerce, ordering capabilities, catalogue and pricing interfaces * Digital sales channels, buying journey, product and pricing integration including convergent charging * CPQ ...

Salzman Group Inc

Business Systems Developer

Rochester, NY · On-site

$90K - $110K/yr

Our business depends on a connected ecosystem of ERP, ecommerce, warehouse, CRM, reporting, automation, AI-enabled, and customer-facing systems. Business Systems & Technology is a flexible, cross ...

Salzman Group Inc

Business Systems Developer

Rochester, NY · On-site

$90K - $110K/yr

Our business depends on a connected ecosystem of ERP, ecommerce, warehouse, CRM, reporting, automation, AI-enabled, and customer-facing systems. Business Systems & Technology is a flexible, cross ...

Atria Group LLC

Salesforce CRM Big Machines

Rochester, NY · On-site

$54.75 - $72.50/hr

In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ...

Eisco, ENALAS Groups

Scientific Sales

Honeoye Falls, NY · On-site

$45K - $65K/yr

As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in ...

Eisco, ENALAS Groups

Scientific Sales

Rochester, NY · On-site

$45K - $65K/yr

As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in ...

Eisco, ENALAS Groups

Scientific Sales

Victor, NY · On-site

$45K - $65K/yr

As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in ...

AutoNation

Sales Associate- Audi Hilton Head

Hilton, NY · On-site

$12 - $16.25/hr

The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to ...

AutoNation

Car Sales Associate- USA Hilton Head

Hilton, NY · On-site

$12 - $16.25/hr

The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to ...

TES Staffing

Be Seen First

Senior Financial Analyst - Pricing & Balance Sheet Strategy

Honeoye Falls, NY · On-site

$75K - $90K/yr

Review and help standardize pricing across B2B and e-commerce channels. * Analyze tiered customer pricing and customer-specific arrangements. * Confirm that pricing is accurately loaded and ...

MEIER SUPPLY CO INC

Inside Sales/HVAC

Rochester, NY · On-site

$23 - $25/hr

Support e-commerce transactions, including online order entry and follow-up service. * Conduct outgoing customer sales or service calls and resolve customer complaints. * Develop strong customer ...

MEIER SUPPLY CO INC

Inside Sales/HVAC

Rochester, NY · On-site

$23 - $25/hr

Support e-commerce transactions, including online order entry and follow-up service. * Conduct outgoing customer sales or service calls and resolve customer complaints. * Develop strong customer ...

Salzman Group Inc

Appliance Tech

Rochester, NY · On-site

$18 - $20/hr

Small-business, E-commerce culture * Competitive health and dental insurance plans * Vacation time, sick time, and paid holidays * 401k plan w/Company contribution (after 1 year) * Company-sponsored ...

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Showing results 21-40

All JobsEcommerce JobsEcommerce Jobs in Rochester, NY

Ecommerce information

See Rochester, NY salary details

$10

$28

$77

How much do ecommerce jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ecommerce in Rochester, NY is $28.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.70 per hour, depending on experience, location, and employer.

What is an ecommerce manager?

An ecommerce manager oversees a company’s online sales department. In this role, you generate sales using the Internet and oversee a team of software and web developers that collaborate to perfect the appearance of a company website. You also work with marketers. Qualifications often include experience working on a related team and a bachelor’s degree in marketing. You must have detailed knowledge of web design and analytic software as well, and you must keep up with online shopping trends. Experience with social media technology or running an online shop may also be necessary for this role.

What is an ecommerce job?

An ecommerce job involves managing or supporting online sales and operations for a business. This can include roles in digital marketing, website management, order fulfillment, customer service, data analysis, or product management, all centered around selling goods or services on the internet. Ecommerce professionals use digital tools and platforms to attract customers, process transactions, and optimize the online shopping experience. These roles are essential for businesses that rely on online sales channels to reach and serve customers. The field is dynamic and often requires staying current with technology and digital marketing trends.

What are some common challenges faced by professionals in ecommerce roles and how can they be addressed?

Professionals in Ecommerce often encounter challenges such as rapidly changing customer expectations, maintaining website performance during high-traffic periods, and staying ahead of competitors. Adapting to new technologies and data analytics tools is essential to optimize the online shopping experience. Collaboration with marketing, customer service, and IT teams is key to overcoming these challenges, as is a proactive approach to learning about emerging trends and consumer behavior.

What are the key skills and qualifications needed to thrive in an ecommerce role, and why are they important?

To thrive in an Ecommerce role, you need a solid understanding of digital marketing, sales strategies, data analysis, and often a degree in business, marketing, or a related field. Proficiency with ecommerce platforms (such as Shopify, Magento, or WooCommerce), analytics tools like Google Analytics, and familiarity with SEO and CRM systems are commonly required. Strong communication, adaptability, and problem-solving skills help professionals excel when managing online customer interactions and rapidly changing trends. These skills and qualities are essential for driving online sales, optimizing the customer experience, and maintaining competitiveness in a dynamic digital marketplace.

What is the difference between Ecommerce vs Customer Service Representative?

AspectEcommerceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require marketing or business coursesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOnline platforms, offices, or remote settingsCall centers, retail stores, or remote
Industry UsageRetail, technology, logistics, and marketing sectorsRetail, telecommunications, hospitality, and service industries

While Ecommerce roles focus on managing online sales, marketing, and website operations, Customer Service Representatives handle client inquiries, support, and issue resolution. Both roles often require communication skills and can be found in similar industries, but Ecommerce emphasizes digital sales strategies, whereas Customer Service is centered on direct customer interaction.

Is ecommerce a good career?

Ecommerce is a growing field offering roles in areas such as digital marketing, web development, and logistics. It requires skills in technology, analytics, and customer service, with opportunities across various industries and company sizes. Job stability and advancement depend on industry trends and individual expertise.

What do you do in an e-commerce job?

An e-commerce job involves managing online sales platforms, processing orders, updating product listings, and providing customer service. It often requires skills in digital tools, inventory management, and understanding online marketing strategies. The role may also include analyzing sales data and coordinating with logistics teams.
More about Ecommerce jobs

What are the most commonly searched types of Ecommerce jobs in Rochester, NY?

The most popular types of Ecommerce jobs in Rochester, NY are:

What are popular job titles related to Ecommerce jobs in Rochester, NY?

For Ecommerce jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Ecommerce jobs in Rochester, NY look for?

The top searched job categories for Ecommerce jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Ecommerce jobs?

Cities near Rochester, NY with the most Ecommerce job openings:

Ecommerce jobs near you
Infographic showing various Ecommerce job openings in Rochester, NY as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $58,305 per year, or $28 per hour.

Commercial IT Product Owner

Keenfinity

Fairport, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Key responsibilities

  • Define, prioritize, and deliver the roadmap for the commercial IT landscape, including platforms such as CRM, customer portal, e-commerce, CPQ, marketing automation, and analytics.

  • Manage and translate business requirements into product backlog items, user stories, and functional specifications, supporting agile delivery processes.

  • Act as a trusted partner for stakeholders across sales, marketing, customer service, finance, and operations, facilitating requirements gathering and communicating project status.

Job description

Company Description
The transition from Bosch to Radionix is now complete - providing a future-focused trajectory for our Radionix and Bosch product portfolios and exclusive benefits for our valued partners.
The Radionix name holds a special place in the hearts of our associates, dealers, distributors, and customers alike. The new Radionix vision - Mission control for your security - encapsulates our focus on empowering users with an intrusion system that seamlessly integrates every layer of security, from our intrusion system products to our G Series panels to our reimagined Remote Security Manger app.
Fairport, NY is the headquarters for the Radionix sales & marketing organization in the United States and serves as the primary site for research and development, engineering, quality, and product management for intrusion detection systems, including state-of-the-art sensors, control panels, software, communications and more.
Job Description
The Commercial IT Product Owner is responsible for defining, prioritizing and delivering the roadmap for the commercial IT landscape. This includes CRM, customer portal, e-commerce, CPQ, marketing automation, customer data, analytics and the integrations that connect these platforms with ERP, finance, service and data platforms.
The role acts as the bridge between business stakeholders and IT delivery teams. It translates business ambitions into clear product roadmaps, capability increments, user stories, solution requirements and measurable business outcomes.
Scope of Ownership:
  • CRM: HubSpot CRM
    • Sales pipeline, customer data, activity management, account and contact management
  • Customer Portal: Self-service portal, account portal, partner/customer access
    • Customer experience, self-service flows, order visibility, subscription and service interactions
  • E-Commerce: B2B commerce, ordering capabilities, catalogue and pricing interfaces
    • Digital sales channels, buying journey, product and pricing integration including convergent charging
  • CPQ & Commercial Configuration: Configure-price-quote, quotation workflows, proposal support
    • Quote accuracy, commercial approvals, sales productivity
  • Marketing Automation: Campaign tooling, lead capture, nurturing, segmentation
    • Lead quality, campaign execution, handover to sales
  • Commercial Data & Analytics: Dashboards, reporting, master data, data quality
    • Commercial insights, KPI tracking, adoption and process performance

Key Responsibilities:
Product Strategy & Roadmap
  • Define and maintain the strategy and roadmap for the commercial application portfolio.
  • Translate commercial business objectives into platform capabilities, releases and measurable outcomes.
  • Prioritize roadmap initiatives based on business value, customer impact, risk reduction, technical debt and resource capacity.
  • Create transparency on roadmap status, dependencies, risks and trade-offs for business and IT leadership.
  • Maintain a multi-year view of commercial technology needs aligned with company transformation priorities.

Backlog Ownership & Agile Delivery
  • Own and manage the product backlog across CRM, Customer Portal, E-Commerce, CPQ and related commercial platforms.
  • Translate business requirements into epics, features, user stories, acceptance criteria and functional specifications.
  • Prepare backlog items for delivery teams and ensure requirements are sufficiently clear, testable and prioritized.
  • Support sprint planning, refinement, reviews and release planning.
  • Balance short-term business requests with sustainable platform architecture and long-term maintainability.

Commercial Process Improvement
  • Drive continuous improvement of commercial processes including Lead-to-Opportunity, Opportunity-to-Quote, Quote-to-Order, Order-to-Cash and Subscription-to-Cash.
  • Identify process bottlenecks, manual workarounds, data quality issues and (AI) automation opportunities.
  • Work with commercial stakeholders to standardize processes where possible while supporting justified business-unit differences.
  • Improve user adoption, sales productivity, customer experience and operational scalability.
  • Ensure process changes are documented and embedded in training, support and governance structures.

Stakeholder & Business Relationship Management
  • Act as trusted IT partner for Sales, Marketing, Customer Service, Finance, Operations and Digital Commerce stakeholders.
  • Facilitate workshops, discovery sessions, requirements gathering and solution validation meetings.
  • Challenge business requests constructively and convert them into scalable, reusable and value-driven solutions.
  • Communicate roadmap priorities, delivery status, risks and decisions clearly to senior stakeholders.
  • Manage expectations across multiple business units, countries and functional teams.

Vendor, Partner & Delivery Management
  • Coordinate external implementation partners, development teams and L2/L3 support providers.
  • Ensure vendors deliver against agreed scope, quality, timelines and cost expectations.
  • Review solution proposals and ensure alignment with architecture, security, integration and support standards.
  • Manage escalations, delivery risks and dependency conflicts.
  • Contribute to vendor selection, contract scope definition and performance reviews where required.

Architecture, Integration & Data Governance
  • Partner with Enterprise Architecture and Integration teams to ensure an API-first and scalable commercial technology landscape.
  • Ensure CRM, portal, e-commerce and commercial applications integrate effectively with ERP, finance, service and data platforms.
  • Support customer master data governance, ownership, quality improvement and lifecycle management.
  • Ensure solutions follow enterprise standards for security, access control, privacy and operational supportability.
  • Reduce unnecessary customization and promote reusable, maintainable and well-documented platform capabilities.

Governance, Compliance & Risk Management
  • Ensure commercial applications comply with GDPR, cybersecurity, audit and internal IT governance requirements.
  • Support access reviews, data protection requirements and role-based authorization models.
  • Maintain documentation for key processes, integrations, data flows and decision records.
  • Identify and manage risks related to business continuity, vendor dependency, data quality and platform scalability.
  • Contribute to application rationalization, lifecycle management and cost optimization initiatives.

Qualifications
Required Experience
  • 5-10 years of experience in Product Ownership, Business Applications, Business Analysis, CRM, Digital Commerce or Commercial IT roles.
  • Experience owning or delivering commercial applications such as CRM, customer portals, e-commerce, CPQ, marketing automation or sales analytics.
  • Proven experience translating business requirements into roadmaps, backlogs, user stories and delivery plans.
  • Experience working in agile delivery environments using Scrum, Kanban or hybrid delivery models.
  • Experience managing external vendors, implementation partners or managed service providers.
  • Experience in international, multi-site or matrix organizations.
  • Strong understanding of commercial business processes across sales, marketing, customer service and finance interfaces.

Preferred Experience
  • Hands-on experience with HubSpot CRM or comparable CRM platforms such as SAP CRM, Salesforce or Microsoft Dynamics 365.
  • Experience with B2B customer portals, e-commerce platforms, CPQ tooling and commercial self-service capabilities.
  • Experience with ERP and finance integrations, preferably in manufacturing, industrial, security, technology or equipment/service environments.
  • Experience supporting subscription, recurring revenue, service contract or installed-base business models.
  • Experience contributing to application rationalization, CRM migration, platform consolidation or digital transformation programs.
  • Experience with Power BI or commercial reporting and analytics capabilities.

Technical & Domain Knowledge
  • CRM: Account, contact, opportunity, pipeline, activity, lead and campaign processes
  • Customer Portal / E-Commerce: Customer journeys, self-service, digital ordering, product catalogue, user access and portal adoption
  • CPQ / Quote Management: Configuration, pricing, quotation workflows, approvals and handover to order processing
  • Data & Analytics: Commercial KPIs, dashboards, data quality, reporting requirements and adoption metrics
  • Security & Compliance: GDPR, role-based access, data protection, auditability and secure-by-design delivery
  • Delivery Tooling: Jira, Azure DevOps, Confluence, Power BI or similar tools

Additional Information
The U.S. base salary range for this full-time position is $150,000-195,000 per year, plus PB. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.
In addition to base salary, full-time employees are eligible to participate in Keenfinity Group's (US) Health and Welfare Benefit Plans-including medical, dental, vision, disability, and life insurance-as well as the company's 401(k) plan, subject to the terms and conditions of the respective plan documents. Full-time employees are eligible to participate in Keenfinity Group's paid time off and sick leave programs in accordance with applicable policies.
  • Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions.
  • Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
  • All of your information will be kept confidential according to EEO guidelines.

At Keenfinity Group we don't just build innovative solutions - we shape a smarter, more connected world through technology. We value different backgrounds, ideas, and experiences and we're committed to growing, learning, and celebrating success as one team. Everyone is welcome here - we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.
Keenfinity Group is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.
#Radionix
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