Customer Service & E-Commerce Team Members must be prepared and able to perform the duties inherent in other Team Member s, including but not limited to assigned shopper tasks within the Customer ...
Customer Service & E-Commerce Team Members must be prepared and able to perform the duties inherent in other Team Member s, including but not limited to assigned shopper tasks within the Customer ...
Client Services Director
Rochester, NY · On-site
Own customer service for the company's e-commerce accounts, including Frame of Choice and MaskOptix -- a defined change from the current structure -- leveraging the existing Customer Service team ...
Quick apply
Client Services Director
Rochester, NY · On-site
Own customer service for the company's e-commerce accounts, including Frame of Choice and MaskOptix -- a defined change from the current structure -- leveraging the existing Customer Service team ...
Cashier Team Member (Front End Service) - Part Time
$12.75 - $16.75/hr
Customer Service & E-Commerce Team Members must be prepared and able to perform the duties inherent in other Team Member s, including but not limited to assigned shopper tasks within the Customer ...
Cashier Team Member (Front End Service) - Part Time
$12.75 - $16.75/hr
Customer Service & E-Commerce Team Members must be prepared and able to perform the duties inherent in other Team Member s, including but not limited to assigned shopper tasks within the Customer ...
Salesforce CRM Big Machines
$54.75 - $72.50/hr
In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ...
Salesforce CRM Big Machines
$54.75 - $72.50/hr
In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ...
Our mission is to create a world where everyone has access to the food they love, and to achieve that goal, we innovate in a wide range of areas including e-commerce, advertising, and fulfillment. We ...
Our mission is to create a world where everyone has access to the food they love, and to achieve that goal, we innovate in a wide range of areas including e-commerce, advertising, and fulfillment. We ...
Scientific Sales
Rochester, NY · On-site
$45K - $65K/yr
As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in ...
Quick apply
Scientific Sales
Rochester, NY · On-site
$45K - $65K/yr
As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in ...
Our mission is to create a world where everyone has access to the food they love, and to achieve that goal, we innovate in a wide range of areas including e-commerce, advertising, and fulfillment. We ...
Our mission is to create a world where everyone has access to the food they love, and to achieve that goal, we innovate in a wide range of areas including e-commerce, advertising, and fulfillment. We ...
Our mission is to create a world where everyone has access to the food they love, and to achieve that goal, we innovate in a wide range of areas including e-commerce, advertising, and fulfillment. We ...
Our mission is to create a world where everyone has access to the food they love, and to achieve that goal, we innovate in a wide range of areas including e-commerce, advertising, and fulfillment. We ...
Scientific Sales
Honeoye Falls, NY · On-site
$45K - $65K/yr
As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in ...
Quick apply
Scientific Sales
Honeoye Falls, NY · On-site
$45K - $65K/yr
As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in ...
Scientific Sales
Victor, NY · On-site
$45K - $65K/yr
As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in ...
Quick apply
Scientific Sales
Victor, NY · On-site
$45K - $65K/yr
As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in ...
Our mission is to create a world where everyone has access to the food they love, and to achieve that goal, we innovate in a wide range of areas including e-commerce, advertising, and fulfillment. We ...
Our mission is to create a world where everyone has access to the food they love, and to achieve that goal, we innovate in a wide range of areas including e-commerce, advertising, and fulfillment. We ...
Sales Associate-1
Hilton, NY · On-site
The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to ...
Sales Associate-1
Hilton, NY · On-site
The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to ...
MDM PIM Manager
Rochester, NY · On-site
$99K - $232K/yr
... or e-commerce preferred - Translating complex product data challenges into actionable use cases Travel Requirements Up to 80% Job Posting End Date The salary range for this position is: $99,000 ...
MDM PIM Manager
Rochester, NY · On-site
$99K - $232K/yr
... or e-commerce preferred - Translating complex product data challenges into actionable use cases Travel Requirements Up to 80% Job Posting End Date The salary range for this position is: $99,000 ...
Inside Sales Representative - Education & Science Markets DIRECT HIRE
Honeoye Falls, NY · On-site
$100K/yr
Collaborate with marketing, ecommerce, operations, and customer support teams What We're Looking For * Experience in inside sales, business development, account acquisition, or outbound sales
Quick apply
Inside Sales Representative - Education & Science Markets DIRECT HIRE
Honeoye Falls, NY · On-site
$100K/yr
Collaborate with marketing, ecommerce, operations, and customer support teams What We're Looking For * Experience in inside sales, business development, account acquisition, or outbound sales
Shipping & Receiving Coordinator
Rochester, NY · On-site
$22 - $25/hr
Experience handling freight, e-commerce fulfillment, or international shipping Education and Experience: * High school diploma or equivalent required * OSHA safety training preferred * A two-year ...
Quick apply
Shipping & Receiving Coordinator
Rochester, NY · On-site
$22 - $25/hr
Experience handling freight, e-commerce fulfillment, or international shipping Education and Experience: * High school diploma or equivalent required * OSHA safety training preferred * A two-year ...
Be Seen First
Inside Sales Representative
Honeoye Falls, NY · On-site
$57K - $80K/yr
Collaborate with marketing, ecommerce, operations, and customer support teams What We're Looking For * Experience in inside sales, business development, account acquisition, or outbound sales
Quick apply
Be Seen First
Inside Sales Representative
Honeoye Falls, NY · On-site
$57K - $80K/yr
Collaborate with marketing, ecommerce, operations, and customer support teams What We're Looking For * Experience in inside sales, business development, account acquisition, or outbound sales
Review and help standardize pricing across B2B and e-commerce channels. * Analyze tiered customer pricing and customer-specific arrangements. * Confirm that pricing is accurately loaded and ...
Quick apply
Review and help standardize pricing across B2B and e-commerce channels. * Analyze tiered customer pricing and customer-specific arrangements. * Confirm that pricing is accurately loaded and ...
Be Seen First
Senior Financial Analyst - Pricing & Balance Sheet Strategy
Honeoye Falls, NY · On-site
$75K - $90K/yr
Review and help standardize pricing across B2B and e-commerce channels. * Analyze tiered customer pricing and customer-specific arrangements. * Confirm that pricing is accurately loaded and ...
Quick apply
Be Seen First
Senior Financial Analyst - Pricing & Balance Sheet Strategy
Honeoye Falls, NY · On-site
$75K - $90K/yr
Review and help standardize pricing across B2B and e-commerce channels. * Analyze tiered customer pricing and customer-specific arrangements. * Confirm that pricing is accurately loaded and ...
Marketing Manager
Rochester, NY · Hybrid
$65K - $90K/yr
Experience managing website content through a CMS, e-commerce platform, or product catalog system. * Working knowledge of SEO, Google Analytics, Google Search Console, CRM systems, and digital ...
Quick apply
Marketing Manager
Rochester, NY · Hybrid
$65K - $90K/yr
Experience managing website content through a CMS, e-commerce platform, or product catalog system. * Working knowledge of SEO, Google Analytics, Google Search Console, CRM systems, and digital ...
Appliance Tech
Rochester, NY · On-site
$18 - $20/hr
Small-business, E-commerce culture * Competitive health and dental insurance plans * Vacation time, sick time, and paid holidays * 401k plan w/Company contribution (after 1 year) * Company-sponsored ...
Appliance Tech
Rochester, NY · On-site
$18 - $20/hr
Small-business, E-commerce culture * Competitive health and dental insurance plans * Vacation time, sick time, and paid holidays * 401k plan w/Company contribution (after 1 year) * Company-sponsored ...
Ecommerce information
See Rochester, NY salary details
$15.22 is the 25th percentile. Wages below this are outliers.
$10.91 - $16.95
35% of jobs
The median wage is $19.08 / hr.
$16.95 - $22.98
42% of jobs
$22.98 - $29.02
8% of jobs
$29.02 - $35.06
0% of jobs
$35.06 - $41.10
0% of jobs
$41.10 - $47.13
0% of jobs
$47.13 - $53.17
2% of jobs
$53.17 - $59.21
1% of jobs
$59.21 - $65.25
0% of jobs
$65.25 - $71.28
6% of jobs
$71.28 - $77.32
5% of jobs
$10
$28
$77
How much do ecommerce jobs pay per hour?
What is the difference between Ecommerce vs Customer Service Representative?
| Aspect | Ecommerce | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require marketing or business courses | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Online platforms, offices, or remote settings | Call centers, retail stores, or remote |
| Industry Usage | Retail, technology, logistics, and marketing sectors | Retail, telecommunications, hospitality, and service industries |
While Ecommerce roles focus on managing online sales, marketing, and website operations, Customer Service Representatives handle client inquiries, support, and issue resolution. Both roles often require communication skills and can be found in similar industries, but Ecommerce emphasizes digital sales strategies, whereas Customer Service is centered on direct customer interaction.
What are the key skills and qualifications needed to thrive in an ecommerce role, and why are they important?
What are some common challenges faced by professionals in ecommerce roles and how can they be addressed?
What is an ecommerce job?
What is an ecommerce manager?
An ecommerce manager oversees a company’s online sales department. In this role, you generate sales using the Internet and oversee a team of software and web developers that collaborate to perfect the appearance of a company website. You also work with marketers. Qualifications often include experience working on a related team and a bachelor’s degree in marketing. You must have detailed knowledge of web design and analytic software as well, and you must keep up with online shopping trends. Experience with social media technology or running an online shop may also be necessary for this role.

$16 - $25.40/hr
Part-time
Medical, PTO
Re-posted 12 days ago
Whole Foods Market rating
7.6
Whole Foods Market
Based on 1,454 frontline employees who took The Breakroom Quiz
6.1
Grocery stores average
Based on 49,925 frontline employees who took The Breakroom Quiz
The best things about working at Whole Foods Market
Featured by Whole Foods Market, based on 1454 Breakroom Quiz responses from their frontline employees
98%
say they get paid time off
89%
say their health insurance is affordable
86%
say they have respectful managers
Featured by Whole Foods Market, based on 1454 Breakroom Quiz responses from their frontline employees
Job description
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
- Checks out customer groceries efficiently and accurately.
- Upholds government regulations concerning sale of alcoholic beverages and taxation.
- Follows proper check, ATM, and credit procedures.
- Uses proper tares procedures when ringing up scalable items.
- Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.
- Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
- May assist with training of new Cashier and Cashier Assistant Team Members.
- Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
- Proactively participates in company programs as directed by leadership.
- Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
- Immediately reports safety hazards and violations.
- Performs other duties as assigned by store or company leadership.
- US only – For those hired November 2024 and beyond, cashiers will be assigned shopper training to complete and as needed may be assigned shopper tasks within the Customer Service Team.
- Demonstrates patience in dealing with customers and Team Members.
- Maintains proficiency with the Cashier Code Book and PLUs:
- Strong basic math skills
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
- Strong attention to detail.
- No prior retail experience required
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $16.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Working at Whole Foods Market
Perks for frontline workers
From Whole Foods Market, via Breakroom
20% employee discount
Paid time off
Flexible scheduling
Health insurance with dental & vision
Growth opportunities
What to expect from working at Whole Foods Market
From Whole Foods Market
About Whole Foods Market, in their own words
From Whole Foods Market
At Whole Foods Market, we understand that the heart and soul of our organization lies in the remarkable people who make up our team. We're more than a grocer; we're a community of diverse, talented individuals coming together to make a positive impact on the world through food.
Company values
From Whole Foods Market
Our purpose is to nourish people and the planet. We’re a purpose-driven company that aims to set the standards of excellence for food retailers. Quality is a state of mind at Whole Foods Market.
Core Values: (1) We sell the highest quality natural and organic foods (2) We satisfy and delight our customers (3) We promote team member growth and happiness (4) We practice win-win partnerships with our suppliers (5) We create profits and prosperity (6) We care about our community and the environment
What Whole Foods Market employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Whole Foods Market
Sourced by ZipRecruiter
Whole Foods Market, Inc., a subsidiary of Amazon, is an American multinational supermarket chain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives.A USDA Certified Organic grocer in the United States, the chain is popularly known for its organic selections. Whole Foods has 500 stores in North America and seven in the United Kingdom As of March 4, 2019.
Industry
Food and beverage stores and retail
Company size
10,000+ Employees
Headquarters location
Austin, TX, US