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Ecommerce Manager Jobs in Rochester, NY (NOW HIRING)

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Sales Manager, eCommerce/Phone

Hilton, NY · On-site

The e-Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and ...

Sports Illustrated Collect

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On Air Salesperson (Card Breaking / Live e-Commerce)

Rochester, NY · On-site

$40K - $300K/yr

By combining real-time commerce with a curated selection of inventory, we provide fans and ... Engage and grow our audience by actively managing the live chat and encouraging participation.

Pwc

MDM PIM Manager

Rochester, NY · On-site

$99K - $232K/yr

... or e-commerce preferred - Translating complex product data challenges into actionable use cases Travel Requirements Up to 80% Job Posting End Date The salary range for this position is: $99,000 ...

Atria Group LLC

Salesforce CRM Big Machines

Rochester, NY

$54.75 - $72.50/hr

In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ...

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Ecommerce Manager information

See Rochester, NY salary details

$22.7K

$76.1K

$120.4K

How much do ecommerce manager jobs pay per year?

As of May 28, 2026, the average yearly pay for ecommerce manager in Rochester, NY is $76,135.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $94,800.00 per year, depending on experience, location, and employer.

What Is an E commerce Manager?

E-commerce managers oversee all online activities for a business, including advertising, marketing, and web maintenance. As an e-commerce manager, you are in charge of all aspects of web design and development, including marketing and sales. Other responsibilities include managing the online staff, working directly with shipping companies and suppliers, and addressing customer service issues. You need business, information technology, and marketing experience to excel in this career. Strong communication skills are also a must.

What are the key skills and qualifications needed to thrive as an Ecommerce Manager, and why are they important?

To thrive as an Ecommerce Manager, you need expertise in digital marketing, sales analytics, and online merchandising, often backed by a degree in business, marketing, or a related field. Proficiency with ecommerce platforms (like Shopify or Magento), analytics tools (such as Google Analytics), and experience with SEO/SEM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help drive team performance and create positive customer experiences. These skills are crucial for optimizing online sales, managing digital storefronts, and achieving business growth in a competitive online marketplace.

How does an Ecommerce Manager typically collaborate with other departments to drive online sales?

An Ecommerce Manager frequently works cross-functionally with departments like marketing, IT, customer service, and logistics. They coordinate with marketing to plan promotions and digital campaigns, partner with IT to ensure the website’s performance and user experience, and work with logistics to streamline order fulfillment and shipping. Regular communication and collaboration are essential to align strategies, address challenges quickly, and ensure a seamless shopping experience for customers. This teamwork is key to achieving sales targets and growing the online business.

What does an Ecommerce Manager do?

An Ecommerce Manager is responsible for overseeing and driving the online sales of a business. They manage the company’s ecommerce website, coordinate digital marketing strategies, and analyze data to improve sales performance. Their duties include optimizing the online shopping experience, managing product listings, ensuring smooth order fulfillment, and collaborating with other departments to achieve sales targets. Ecommerce Managers also stay up-to-date with industry trends and technologies to keep the business competitive.

What jobs make $3,000 a month without a degree?

Ecommerce managers can earn around $3,000 or more per month, especially with experience and skills in online sales, digital marketing, and platform management. Many roles in e-commerce also require knowledge of tools like Shopify, Amazon Seller Central, or Google Analytics, but often do not require a formal degree. Success depends on experience, performance, and understanding of online business strategies.

What is the difference between Ecommerce Manager vs Digital Marketing Manager?

AspectEcommerce ManagerDigital Marketing Manager
Primary FocusOverseeing online sales, website management, and product listingsDeveloping and executing online marketing campaigns to drive traffic and brand awareness
Required SkillsE-commerce platforms, sales analytics, website optimizationSEO, SEM, content marketing, social media strategy
Work EnvironmentRetail or e-commerce companies, online retail platformsMarketing agencies, corporate marketing departments
Common CertificationsGoogle Analytics, Shopify, Adobe Commerce certificationsGoogle Ads, HubSpot, Facebook Blueprint certifications

The Ecommerce Manager primarily focuses on managing online sales channels, website performance, and product listings, ensuring a seamless shopping experience. In contrast, the Digital Marketing Manager concentrates on creating marketing strategies to attract visitors and increase brand visibility. Both roles often collaborate but serve different core functions within the online business ecosystem.

More about Ecommerce Manager jobs
What are the most commonly searched types of Ecommerce jobs in Rochester, NY? The most popular types of Ecommerce jobs in Rochester, NY are:
What are popular job titles related to Ecommerce Manager jobs in Rochester, NY? For Ecommerce Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Ecommerce Manager jobs in Rochester, NY look for? The top searched job categories for Ecommerce Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Ecommerce Manager jobs? Cities near Rochester, NY with the most Ecommerce Manager job openings:
Ecommerce Manager jobs near you

E-commerce Support Specialist

Skip's Custom Flooring Inc

Canandaigua, NY

$18 - $25/hr

Full-time

PTO

Posted 18 days ago

Job description

Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Training & development

Job Overview
The E Commerce Customer is responsible for managing customer interactions and ensuring a seamless shopping experience on the online platform. This role involves addressing customer inquiries, processing orders, and resolving issues to enhance customer satisfaction and loyalty.
Typical Duties and Responsibilities
  • Respond to customer inquiries via email, chat, or phone in a timely manner.
  • Assist customers with order placement, payment processing, and product selection.
  • Resolve customer complaints and issues efficiently and effectively.
  • Maintain up-to-date knowledge of products and promotions to provide accurate information.
  • Collaborate with other departments to ensure customer needs are met.
  • Track customer interactions and maintain accurate records in the database.
  • Identify opportunities for upselling and cross-selling products.
  • Monitor customer feedback and suggest improvements to enhance the shopping experience.
Education and Experience
High school diploma or equivalent is required; a bachelors degree in business, marketing, or a related field is preferred. Previous experience in customer service or e-commerce is highly advantageous.
Required Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in using e-commerce platforms and customer relationship management (CRM) tools.
  • Aptitude for working in a fast-paced environment and managing multiple tasks.
  • Ability to work independently as well as part of a team.
  • Familiarity with online payment systems and security protocols.
  • Customer-oriented mindset with a passion for delivering exceptional service.