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Ecommerce Manager Jobs in Rochester, NY (NOW HIRING)

Keenfinity

Commercial IT Product Owner

Fairport, NY · On-site

This includes CRM, customer portal, e-commerce, CPQ, marketing automation, customer data, analytics and the integrations that connect these platforms with ERP, finance, service and data platforms.

Keenfinity

Commercial IT Product Owner

Fairport, NY · Remote

This includes CRM, customer portal, e-commerce, CPQ, marketing automation, customer data, analytics and the integrations that connect these platforms with ERP, finance, service and data platforms.

Keenfinity

Commercial IT Product Owner

Fairport, NY · Remote

This includes CRM, customer portal, e-commerce, CPQ, marketing automation, customer data, analytics and the integrations that connect these platforms with ERP, finance, service and data platforms.

Salzman Group Inc

Business Systems Developer

Rochester, NY · On-site

$90K - $110K/yr

Our business depends on a connected ecosystem of ERP, ecommerce, warehouse, CRM, reporting, automation, AI-enabled, and customer-facing systems. Business Systems & Technology is a flexible, cross ...

Salzman Group Inc

Business Systems Developer

Rochester, NY · On-site

$90K - $110K/yr

Our business depends on a connected ecosystem of ERP, ecommerce, warehouse, CRM, reporting, automation, AI-enabled, and customer-facing systems. Business Systems & Technology is a flexible, cross ...

Whole Latte Love

Business Systems Developer

Rochester, NY · On-site

$90K - $110K/yr

Our business depends on a connected ecosystem of ERP, ecommerce, warehouse, CRM, reporting, automation, AI-enabled, and customer-facing systems. Business Systems & Technology is a flexible, cross ...

Atria Group LLC

Salesforce CRM Big Machines

Rochester, NY · On-site

$54.75 - $72.50/hr

In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ...

Eisco, ENALAS Groups

Scientific Sales

Rochester, NY · On-site

$45K - $65K/yr

As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in ...

Eisco, ENALAS Groups

Scientific Sales

Honeoye Falls, NY · On-site

$45K - $65K/yr

As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in ...

Eisco, ENALAS Groups

Scientific Sales

Victor, NY · On-site

$45K - $65K/yr

As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in ...

3B Staffing LLC

UAT Test Lead

Newark, NY · Remote

$167K/yr

... Warehouse Management Systems (WMS), with demonstrated UAT leadership. Required Skills ... Retail domain experience (Omni-Channel, OMS, and/or WMS, POS, eCOMMERCE). * Excellent communication ...

3B Staffing LLC

UAT Test Lead

Newark, NY · Remote

$167K/yr

... Warehouse Management Systems (WMS), with demonstrated UAT leadership. Required Skills ... Retail domain experience (Omni-Channel, OMS, and/or WMS, POS, eCOMMERCE). * Excellent communication ...

AutoNation

Car Sales Associate- USA Hilton Head

Hilton, NY · On-site

$12 - $16.25/hr

The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in ... Career paths into finance, management, and beyond * A culture built on trust, transparency, and ...

Loop Internet

Revenue Operations Manager

Rochester, NY · On-site

$70K - $92K/yr

Partner with leadership and sales management to build short and long-term sales forecasts and ... Knowledge of eCommerce and commissioned sales team environments * Ability to work well in both a ...

Fleet Feet

Assistant Retail Store Manager

Victor, NY · On-site

$20/hr

With more than 250 stores and a robust e-commerce site, Fleet Feet is the largest running retailer ... Responsibilities: As an Assistant Retail Store Manager, you will work to support the Retail ...

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Showing results 21-40

All JobsEcommerce JobsEcommerce Manager JobsEcommerce Manager Jobs in Rochester, NY

Ecommerce Manager information

See Rochester, NY salary details

$22.7K

$76.1K

$120.4K

How much do ecommerce manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for ecommerce manager in Rochester, NY is $76,135.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $94,800.00 per year, depending on experience, location, and employer.

What is an ecommerce manager?

E-commerce managers oversee all online activities for a business, including advertising, marketing, and web maintenance. As an e-commerce manager, you are in charge of all aspects of web design and development, including marketing and sales. Other responsibilities include managing the online staff, working directly with shipping companies and suppliers, and addressing customer service issues. You need business, information technology, and marketing experience to excel in this career. Strong communication skills are also a must.

What does an ecommerce manager do?

An Ecommerce Manager is responsible for overseeing and driving the online sales of a business. They manage the company’s ecommerce website, coordinate digital marketing strategies, and analyze data to improve sales performance. Their duties include optimizing the online shopping experience, managing product listings, ensuring smooth order fulfillment, and collaborating with other departments to achieve sales targets. Ecommerce Managers also stay up-to-date with industry trends and technologies to keep the business competitive.

What are the key skills and qualifications needed to thrive as an ecommerce manager, and why are they important?

To thrive as an Ecommerce Manager, you need expertise in digital marketing, sales analytics, and online merchandising, often backed by a degree in business, marketing, or a related field. Proficiency with ecommerce platforms (like Shopify or Magento), analytics tools (such as Google Analytics), and experience with SEO/SEM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help drive team performance and create positive customer experiences. These skills are crucial for optimizing online sales, managing digital storefronts, and achieving business growth in a competitive online marketplace.

How does an ecommerce manager typically collaborate with other departments to drive online sales?

An Ecommerce Manager frequently works cross-functionally with departments like marketing, IT, customer service, and logistics. They coordinate with marketing to plan promotions and digital campaigns, partner with IT to ensure the website’s performance and user experience, and work with logistics to streamline order fulfillment and shipping. Regular communication and collaboration are essential to align strategies, address challenges quickly, and ensure a seamless shopping experience for customers. This teamwork is key to achieving sales targets and growing the online business.

What is the difference between Ecommerce Manager vs Digital Marketing Manager?

AspectEcommerce ManagerDigital Marketing Manager
Primary FocusOverseeing online sales, website management, and product listingsDeveloping and executing online marketing campaigns to drive traffic and brand awareness
Required SkillsE-commerce platforms, sales analytics, website optimizationSEO, SEM, content marketing, social media strategy
Work EnvironmentRetail or e-commerce companies, online retail platformsMarketing agencies, corporate marketing departments
Common CertificationsGoogle Analytics, Shopify, Adobe Commerce certificationsGoogle Ads, HubSpot, Facebook Blueprint certifications

The Ecommerce Manager primarily focuses on managing online sales channels, website performance, and product listings, ensuring a seamless shopping experience. In contrast, the Digital Marketing Manager concentrates on creating marketing strategies to attract visitors and increase brand visibility. Both roles often collaborate but serve different core functions within the online business ecosystem.

Does ecommerce manager pay well?

Ecommerce managers typically earn a competitive salary that varies based on experience, location, and company size. According to industry data, the median annual pay ranges from $70,000 to over $120,000, with higher salaries often linked to strong skills in digital marketing, analytics, and platform management. Many roles also include performance bonuses and benefits.
More about Ecommerce Manager jobs

What are the most commonly searched types of Ecommerce jobs in Rochester, NY?

The most popular types of Ecommerce jobs in Rochester, NY are:

What job categories do people searching Ecommerce Manager jobs in Rochester, NY look for?

The top searched job categories for Ecommerce Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Ecommerce Manager jobs?

Cities near Rochester, NY with the most Ecommerce Manager job openings:

Ecommerce Manager jobs near you
Infographic showing various Ecommerce Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $76,135 per year, or $36.6 per hour.

Commercial IT Product Owner

Keenfinity

Fairport, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Define, prioritize, and deliver the roadmap for the commercial IT landscape, including platforms such as CRM, customer portal, e-commerce, CPQ, marketing automation, and analytics.

  • Manage and translate business requirements into product backlog items, user stories, and functional specifications, supporting agile delivery processes.

  • Act as a trusted partner for stakeholders across sales, marketing, customer service, finance, and operations, facilitating requirements gathering and communicating project status.

Job description

Company Description
The transition from Bosch to Radionix is now complete - providing a future-focused trajectory for our Radionix and Bosch product portfolios and exclusive benefits for our valued partners.
The Radionix name holds a special place in the hearts of our associates, dealers, distributors, and customers alike. The new Radionix vision - Mission control for your security - encapsulates our focus on empowering users with an intrusion system that seamlessly integrates every layer of security, from our intrusion system products to our G Series panels to our reimagined Remote Security Manger app.
Fairport, NY is the headquarters for the Radionix sales & marketing organization in the United States and serves as the primary site for research and development, engineering, quality, and product management for intrusion detection systems, including state-of-the-art sensors, control panels, software, communications and more.
Job Description
The Commercial IT Product Owner is responsible for defining, prioritizing and delivering the roadmap for the commercial IT landscape. This includes CRM, customer portal, e-commerce, CPQ, marketing automation, customer data, analytics and the integrations that connect these platforms with ERP, finance, service and data platforms.
The role acts as the bridge between business stakeholders and IT delivery teams. It translates business ambitions into clear product roadmaps, capability increments, user stories, solution requirements and measurable business outcomes.
Scope of Ownership:
  • CRM: HubSpot CRM
    • Sales pipeline, customer data, activity management, account and contact management
  • Customer Portal: Self-service portal, account portal, partner/customer access
    • Customer experience, self-service flows, order visibility, subscription and service interactions
  • E-Commerce: B2B commerce, ordering capabilities, catalogue and pricing interfaces
    • Digital sales channels, buying journey, product and pricing integration including convergent charging
  • CPQ & Commercial Configuration: Configure-price-quote, quotation workflows, proposal support
    • Quote accuracy, commercial approvals, sales productivity
  • Marketing Automation: Campaign tooling, lead capture, nurturing, segmentation
    • Lead quality, campaign execution, handover to sales
  • Commercial Data & Analytics: Dashboards, reporting, master data, data quality
    • Commercial insights, KPI tracking, adoption and process performance

Key Responsibilities:
Product Strategy & Roadmap
  • Define and maintain the strategy and roadmap for the commercial application portfolio.
  • Translate commercial business objectives into platform capabilities, releases and measurable outcomes.
  • Prioritize roadmap initiatives based on business value, customer impact, risk reduction, technical debt and resource capacity.
  • Create transparency on roadmap status, dependencies, risks and trade-offs for business and IT leadership.
  • Maintain a multi-year view of commercial technology needs aligned with company transformation priorities.

Backlog Ownership & Agile Delivery
  • Own and manage the product backlog across CRM, Customer Portal, E-Commerce, CPQ and related commercial platforms.
  • Translate business requirements into epics, features, user stories, acceptance criteria and functional specifications.
  • Prepare backlog items for delivery teams and ensure requirements are sufficiently clear, testable and prioritized.
  • Support sprint planning, refinement, reviews and release planning.
  • Balance short-term business requests with sustainable platform architecture and long-term maintainability.

Commercial Process Improvement
  • Drive continuous improvement of commercial processes including Lead-to-Opportunity, Opportunity-to-Quote, Quote-to-Order, Order-to-Cash and Subscription-to-Cash.
  • Identify process bottlenecks, manual workarounds, data quality issues and (AI) automation opportunities.
  • Work with commercial stakeholders to standardize processes where possible while supporting justified business-unit differences.
  • Improve user adoption, sales productivity, customer experience and operational scalability.
  • Ensure process changes are documented and embedded in training, support and governance structures.

Stakeholder & Business Relationship Management
  • Act as trusted IT partner for Sales, Marketing, Customer Service, Finance, Operations and Digital Commerce stakeholders.
  • Facilitate workshops, discovery sessions, requirements gathering and solution validation meetings.
  • Challenge business requests constructively and convert them into scalable, reusable and value-driven solutions.
  • Communicate roadmap priorities, delivery status, risks and decisions clearly to senior stakeholders.
  • Manage expectations across multiple business units, countries and functional teams.

Vendor, Partner & Delivery Management
  • Coordinate external implementation partners, development teams and L2/L3 support providers.
  • Ensure vendors deliver against agreed scope, quality, timelines and cost expectations.
  • Review solution proposals and ensure alignment with architecture, security, integration and support standards.
  • Manage escalations, delivery risks and dependency conflicts.
  • Contribute to vendor selection, contract scope definition and performance reviews where required.

Architecture, Integration & Data Governance
  • Partner with Enterprise Architecture and Integration teams to ensure an API-first and scalable commercial technology landscape.
  • Ensure CRM, portal, e-commerce and commercial applications integrate effectively with ERP, finance, service and data platforms.
  • Support customer master data governance, ownership, quality improvement and lifecycle management.
  • Ensure solutions follow enterprise standards for security, access control, privacy and operational supportability.
  • Reduce unnecessary customization and promote reusable, maintainable and well-documented platform capabilities.

Governance, Compliance & Risk Management
  • Ensure commercial applications comply with GDPR, cybersecurity, audit and internal IT governance requirements.
  • Support access reviews, data protection requirements and role-based authorization models.
  • Maintain documentation for key processes, integrations, data flows and decision records.
  • Identify and manage risks related to business continuity, vendor dependency, data quality and platform scalability.
  • Contribute to application rationalization, lifecycle management and cost optimization initiatives.

Qualifications
Required Experience
  • 5-10 years of experience in Product Ownership, Business Applications, Business Analysis, CRM, Digital Commerce or Commercial IT roles.
  • Experience owning or delivering commercial applications such as CRM, customer portals, e-commerce, CPQ, marketing automation or sales analytics.
  • Proven experience translating business requirements into roadmaps, backlogs, user stories and delivery plans.
  • Experience working in agile delivery environments using Scrum, Kanban or hybrid delivery models.
  • Experience managing external vendors, implementation partners or managed service providers.
  • Experience in international, multi-site or matrix organizations.
  • Strong understanding of commercial business processes across sales, marketing, customer service and finance interfaces.

Preferred Experience
  • Hands-on experience with HubSpot CRM or comparable CRM platforms such as SAP CRM, Salesforce or Microsoft Dynamics 365.
  • Experience with B2B customer portals, e-commerce platforms, CPQ tooling and commercial self-service capabilities.
  • Experience with ERP and finance integrations, preferably in manufacturing, industrial, security, technology or equipment/service environments.
  • Experience supporting subscription, recurring revenue, service contract or installed-base business models.
  • Experience contributing to application rationalization, CRM migration, platform consolidation or digital transformation programs.
  • Experience with Power BI or commercial reporting and analytics capabilities.

Technical & Domain Knowledge
  • CRM: Account, contact, opportunity, pipeline, activity, lead and campaign processes
  • Customer Portal / E-Commerce: Customer journeys, self-service, digital ordering, product catalogue, user access and portal adoption
  • CPQ / Quote Management: Configuration, pricing, quotation workflows, approvals and handover to order processing
  • Data & Analytics: Commercial KPIs, dashboards, data quality, reporting requirements and adoption metrics
  • Security & Compliance: GDPR, role-based access, data protection, auditability and secure-by-design delivery
  • Delivery Tooling: Jira, Azure DevOps, Confluence, Power BI or similar tools

Additional Information
The U.S. base salary range for this full-time position is $150,000-195,000 per year, plus PB. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.
In addition to base salary, full-time employees are eligible to participate in Keenfinity Group's (US) Health and Welfare Benefit Plans-including medical, dental, vision, disability, and life insurance-as well as the company's 401(k) plan, subject to the terms and conditions of the respective plan documents. Full-time employees are eligible to participate in Keenfinity Group's paid time off and sick leave programs in accordance with applicable policies.
  • Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions.
  • Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
  • All of your information will be kept confidential according to EEO guidelines.

At Keenfinity Group we don't just build innovative solutions - we shape a smarter, more connected world through technology. We value different backgrounds, ideas, and experiences and we're committed to growing, learning, and celebrating success as one team. Everyone is welcome here - we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.
Keenfinity Group is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.
#Radionix
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