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Ecommerce Assistant Jobs in Rochester, NY (NOW HIRING)

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Sales Manager, eCommerce/Phone

Hilton, NY

The e-Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional ... Manage the follow-up with e-leads to assist them as needed through their research phase until ready ...

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Sales Manager, eCommerce/Phone

Hilton, NY · On-site

The e-Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional ... Manage the follow-up with e-leads to assist them as needed through their research phase until ready ...

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Assistant Manager

Rochester, NY · On-site

The Assistant Manager position will bring out and foster your entrepreneurial spirit. The role of ... With 100+ permanent stores in Canada's best shopping centre's plus a growing ecommerce business at ...

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Assistant Manager

Rochester, NY

$16.85 - $19/hr

The Assistant Manager position will bring out and foster your entrepreneurial spirit. The role of ... With 100+ permanent stores in Canada's best shopping centre's plus a growing ecommerce business at ...

Showcase

Assistant Manager

Rochester, NY

$16.85 - $19/hr

The Assistant Manager position will bring out and foster your entrepreneurial spirit. The role of ... With 100+ permanent stores in Canada's best shopping centre's plus a growing ecommerce business at ...

Eisco, ENALAS Groups

Scientific Sales

Honeoye Falls, NY · On-site

$45K - $65K/yr

As well as, product management, marketing and social media support, and ecommerce. Enalas Group is ... be required to assist in other areas from time to time, including but not limited to order ...

Eisco, ENALAS Groups

Scientific Sales

Rochester, NY · On-site

$45K - $65K/yr

As well as, product management, marketing and social media support, and ecommerce. Enalas Group is ... be required to assist in other areas from time to time, including but not limited to order ...

Eisco, ENALAS Groups

Scientific Sales

Victor, NY · On-site

$45K - $65K/yr

As well as, product management, marketing and social media support, and ecommerce. Enalas Group is ... be required to assist in other areas from time to time, including but not limited to order ...

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Ecommerce Assistant information

See Rochester, NY salary details

$8

$15

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How much do ecommerce assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for ecommerce assistant in Rochester, NY is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.26 and $17.97 per hour, depending on experience, location, and employer.

What does an Ecommerce Assistant do?

An Ecommerce Assistant supports the day-to-day operations of an online store, including product listings, order processing, inventory management, and customer service. They help optimize website content, monitor sales performance, and assist with digital marketing efforts such as social media and email campaigns. Their role is crucial in ensuring smooth operations and enhancing the customer shopping experience.

What are the key skills and qualifications needed to thrive in the Ecommerce Assistant position, and why are they important?

To thrive as an Ecommerce Assistant, you need a solid understanding of online retail operations, product listing, inventory management, and basic digital marketing principles, often supported by experience or coursework in business or marketing. Familiarity with ecommerce platforms like Shopify, WooCommerce, or Magento, as well as basic proficiency in Microsoft Excel and possibly data analytics tools, is commonly required. Strong organizational skills, attention to detail, and effective communication are important soft skills that help in managing multiple tasks and collaborating with team members. These combined skills ensure smooth online store operations, accurate product presentation, and effective support for sales and marketing initiatives.

What are some typical daily tasks and responsibilities for an Ecommerce Assistant?

Ecommerce Assistants often manage product data entry, update inventory levels, and ensure listings are accurate and visually appealing on the company’s online store. They may also help process customer orders, respond to basic customer inquiries, and coordinate with warehouse or fulfillment teams to track shipments. Additionally, they might assist the marketing team by preparing promotional content or monitoring website analytics for performance trends. These varied tasks help keep the ecommerce operation running smoothly and provide valuable support across multiple departments.
More about Ecommerce Assistant jobs
What are the most commonly searched types of Ecommerce jobs in Rochester, NY? The most popular types of Ecommerce jobs in Rochester, NY are:
What are popular job titles related to Ecommerce Assistant jobs in Rochester, NY? For Ecommerce Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Ecommerce Assistant jobs in Rochester, NY look for? The top searched job categories for Ecommerce Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Ecommerce Assistant jobs? Cities near Rochester, NY with the most Ecommerce Assistant job openings:
Ecommerce Assistant jobs near you
Infographic showing various Ecommerce Assistant job openings in Rochester, NY as of May 2026, with employment types broken down into 4% As Needed, 70% Full Time, 17% Part Time, and 9% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,782 per year, or $15.8 per hour.

E-commerce Support Specialist

Skip's Custom Flooring Inc

Canandaigua, NY

$18 - $25/hr

Full-time

PTO

Posted 18 days ago

Job description

Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Training & development

Job Overview
The E Commerce Customer is responsible for managing customer interactions and ensuring a seamless shopping experience on the online platform. This role involves addressing customer inquiries, processing orders, and resolving issues to enhance customer satisfaction and loyalty.
Typical Duties and Responsibilities
  • Respond to customer inquiries via email, chat, or phone in a timely manner.
  • Assist customers with order placement, payment processing, and product selection.
  • Resolve customer complaints and issues efficiently and effectively.
  • Maintain up-to-date knowledge of products and promotions to provide accurate information.
  • Collaborate with other departments to ensure customer needs are met.
  • Track customer interactions and maintain accurate records in the database.
  • Identify opportunities for upselling and cross-selling products.
  • Monitor customer feedback and suggest improvements to enhance the shopping experience.
Education and Experience
High school diploma or equivalent is required; a bachelors degree in business, marketing, or a related field is preferred. Previous experience in customer service or e-commerce is highly advantageous.
Required Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in using e-commerce platforms and customer relationship management (CRM) tools.
  • Aptitude for working in a fast-paced environment and managing multiple tasks.
  • Ability to work independently as well as part of a team.
  • Familiarity with online payment systems and security protocols.
  • Customer-oriented mindset with a passion for delivering exceptional service.