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Ecommerce Assistant Jobs in Rochester, NY (NOW HIRING)

Eisco, ENALAS Groups

Scientific Sales

Rochester, NY · On-site

$45K - $65K/yr

As well as, product management, marketing and social media support, and ecommerce. Enalas Group is ... Will be required to assist in other areas from time to time, including but not limited to order ...

Eisco, ENALAS Groups

Scientific Sales

Honeoye Falls, NY · On-site

$45K - $65K/yr

As well as, product management, marketing and social media support, and ecommerce. Enalas Group is ... Will be required to assist in other areas from time to time, including but not limited to order ...

Eisco, ENALAS Groups

Scientific Sales

Victor, NY · On-site

$45K - $65K/yr

As well as, product management, marketing and social media support, and ecommerce. Enalas Group is ... Will be required to assist in other areas from time to time, including but not limited to order ...

Fleet Feet

Assistant Retail Store Manager

Victor, NY · On-site

$20/hr

With more than 250 stores and a robust e-commerce site, Fleet Feet is the largest running retailer ... Responsibilities: As an Assistant Retail Store Manager, you will work to support the Retail ...

Janie and Jack LLC

Sales Associate

Victor, NY · On-site

$16 - $18/hr

Achieves and exceeds goals by delivering exceptional experiences in-store and e-commerce ... Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the ...

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Ecommerce Assistant information

See Rochester, NY salary details

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How much do ecommerce assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ecommerce assistant in Rochester, NY is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.26 and $17.97 per hour, depending on experience, location, and employer.

Is e-commerce a stressful job?

Ecommerce assistants often face stress related to managing multiple tasks such as order processing, customer service, and inventory management, especially during peak sales periods. The role requires strong organizational skills and the ability to handle high-pressure situations, but workload and stress levels can vary depending on the company and workload demands.

What are the key skills and qualifications needed to thrive as an ecommerce assistant?

To thrive as an Ecommerce Assistant, you need a solid understanding of online retail operations, product listing, inventory management, and basic digital marketing principles, often supported by experience or coursework in business or marketing. Familiarity with ecommerce platforms like Shopify, WooCommerce, or Magento, as well as basic proficiency in Microsoft Excel and possibly data analytics tools, is commonly required. Strong organizational skills, attention to detail, and effective communication are important soft skills that help in managing multiple tasks and collaborating with team members. These combined skills ensure smooth online store operations, accurate product presentation, and effective support for sales and marketing initiatives.

What does an ecommerce assistant do?

An Ecommerce Assistant supports the day-to-day operations of an online store, including product listings, order processing, inventory management, and customer service. They help optimize website content, monitor sales performance, and assist with digital marketing efforts such as social media and email campaigns. Their role is crucial in ensuring smooth operations and enhancing the customer shopping experience.

What are the most commonly searched types of Ecommerce jobs in Rochester, NY?

The most popular types of Ecommerce jobs in Rochester, NY are:

What job categories do people searching Ecommerce Assistant jobs in Rochester, NY look for?

The top searched job categories for Ecommerce Assistant jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Ecommerce Assistant jobs?

Cities near Rochester, NY with the most Ecommerce Assistant job openings:

Ecommerce Assistant jobs near you
Infographic showing various Ecommerce Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,782 per year, or $15.8 per hour.

E-commerce Support Specialist

Skips Custom Flooring Inc

Canandaigua, NY • On-site

$18 - $25/hr

Full-time

PTO

Re-posted 9 days ago

Job description

Responsive recruiter
Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Training & development

Job Overview
The E Commerce Customer is responsible for managing customer interactions and ensuring a seamless shopping experience on the online platform. This role involves addressing customer inquiries, processing orders, and resolving issues to enhance customer satisfaction and loyalty.
Typical Duties and Responsibilities
  • Respond to customer inquiries via email, chat, or phone in a timely manner.
  • Assist customers with order placement, payment processing, and product selection.
  • Resolve customer complaints and issues efficiently and effectively.
  • Maintain up-to-date knowledge of products and promotions to provide accurate information.
  • Collaborate with other departments to ensure customer needs are met.
  • Track customer interactions and maintain accurate records in the database.
  • Identify opportunities for upselling and cross-selling products.
  • Monitor customer feedback and suggest improvements to enhance the shopping experience.

Education and Experience
High school diploma or equivalent is required; a bachelor's degree in business, marketing, or a related field is preferred. Previous experience in customer service or e-commerce is highly advantageous.
Required Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in using e-commerce platforms and customer relationship management (CRM) tools.
  • Aptitude for working in a fast-paced environment and managing multiple tasks.
  • Ability to work independently as well as part of a team.
  • Familiarity with online payment systems and security protocols.
  • Customer-oriented mindset with a passion for delivering exceptional service.

Compensation: $18.00 - $25.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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