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Ecommerce Fraud Jobs (NOW HIRING)

Associate's degree (Bachelor's preferred) and 1+ years in e-commerce fraud or risk management. Technical Proficiency: * ERP: NetSuite or similar software. * CRM: ServiceNow or similar enterprise ...

Associate's degree (Bachelor's preferred) and 1+ years in e-commerce fraud or risk management. Technical Proficiency: * ERP:NetSuite or similar software. * CRM: ServiceNow or similar enterprise level ...

Required Skills and Experience: * 10+ years of experience in IT, focusing on e-commerce ... Expertise in Commerce Platforms, Payment Gateways, Fraud Prevention, MOR (Merchant of Record), and ...

E-Commerce Operations Manager

Los Angeles, CA ยท On-site

$90K - $100K/yr

Purpose and Objective The E-Commerce Operations Manager is a newly elevated leadership role ... fraud and payment workflows, and system operations. * Monitor top-level 3PL and SLA performance ...

E-Commerce Operations Manager

Los Angeles, CA ยท On-site

$90K - $100K/yr

Purpose and Objective The E-Commerce Operations Manager is a newly elevated leadership role ... fraud and payment workflows, and system operations. * Monitor top-level 3PL and SLA performance ...

Enterprise Account Manager

Itasca, IL ยท On-site

$130K - $145K/yr

You will use your expertise in eCommerce fraud prevention, chargeback management, and account-based risk assessment to drive retention, lead renewal conversations, and expand accounts through ...

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Ecommerce Fraud information

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$15

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$63

How much do ecommerce fraud jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for ecommerce fraud in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What is an Ecommerce Fraud job?

An Ecommerce Fraud job involves monitoring and detecting fraudulent activities in online transactions. Professionals in this role analyze data, investigate suspicious orders, and implement fraud prevention strategies to protect businesses from chargebacks and financial losses. They work with tools like fraud detection software, machine learning models, and manual reviews to minimize risks. Their goal is to balance fraud prevention with a seamless customer experience.

What are some typical daily responsibilities for someone working in ecommerce fraud prevention?

Professionals in ecommerce fraud prevention regularly monitor transactions to identify suspicious activities, investigate flagged cases, and collaborate with customer service and IT teams to resolve issues. They analyze fraud trends, update or recommend policy changes, and generate reports on incidents and patterns for management review. In addition to reactive work, they proactively design strategies to minimize future risks and may assist in training staff on fraud awareness practices. This blend of activities ensures the business stays protected against evolving threats while also providing a safe shopping experience for customers.

What are the key skills and qualifications needed to thrive in the Ecommerce Fraud position, and why are they important?

To excel in ecommerce fraud prevention, you generally need strong analytical skills, attention to detail, and experience with risk management or fraud detection, often supported by a degree in finance, criminal justice, or a related field. Familiarity with fraud detection tools like machine learning algorithms, payment monitoring systems, and platforms such as Kount, Riskified, or Signifyd is highly valued. Excellent problem-solving abilities, strong communication, and the capacity to work well in a team are standout soft skills. These qualifications are vital for swiftly identifying and mitigating fraudulent activity to protect the business and its customers.

More about Ecommerce Fraud jobs
What cities are hiring for Ecommerce Fraud jobs? Cities with the most Ecommerce Fraud job openings:
What states have the most Ecommerce Fraud jobs? States with the most job openings for Ecommerce Fraud jobs include:
Risk Mitigation Associate - Fraud

Risk Mitigation Associate - Fraud

GOVX

La Vergne, TN โ€ข On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

The Risk Mitigation Associate - Fraud is a full-time position responsible for supporting GOVX's efforts to prevent fraudulent activity, promote customer satisfaction through financial transaction processing, and minimize related financial losses. This role reports to the Risk Mitigation Manager and works closely with Member Services.
KEY RESPONSIBILITIES
  • Review: Orders flagged by automated fraud prevention systems; investigate account details, verify information via phone/email, and confirm or cancel orders.
  • Assist: Verify customer data and account history to prevent refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate customers to ensure compliance.
  • Identify: Trends and communicate findings across departments to improve fraud prevention processes.
  • Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute unsupported claims.

Requirements
Education/Experience: Associate's degree (Bachelor's preferred) and 1+ years in e-commerce fraud or risk management.
Technical Proficiency:
  • ERP: NetSuite or similar software.
  • CRM: ServiceNow or similar enterprise level software
  • Payments: Braintree and PayPal environments.

Skills: Strong analytical, organizational, and problem-solving abilities; capable of prioritizing in a fast-paced environment.
Attributes:
  • Ability to perform well in a highly dynamic, diverse, and rapidly changing environment.
  • Candidates with prior GOVX experience must have proven performance in these areas.

Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This role occasionally must lift and carry office equipment. Occasional evening, night, and weekend shifts are required during peak season (e.g. Black Friday)
Physical - This is a sedentary role.
Mental - Problem solving, making decisions, interpreting data, organizing, and reading/write.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities: None
Travel Requirements: None
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Range: $20.00 - $23.00 /hr.
Benefits
Paid Time Off, Paid Sick Leave, Paid Holidays
401(k) plan with discretionary match available
Medical, Dental, Vision, and Life Insurance
Flexible Spending Account (FSA), Health Savings Account (HSA)
Voluntary benefits including Critical Illness, Group Accident, Short Term Disability and Voluntary Life
Employee Referral Program
Discounts on the GOVX website